Uppal Kalan Hyderabad Telangana Non voice process Jobs – 153 Open Jobs Today

Ops specialist (French) , JWO Customer Support, CXQO
Amazon Dev Center India - Hyderabad —Hyderabad, Telangana
- Full-time
- English
- AWS
- Bachelor's degree
3d
Business Development Executive
DataAngle Technologies —Hyderabad, Telangana
- ₹15,000 - ₹20,000 a month
- Business development
Quick apply
Electronics Service Executive – Device Repair & Technical Support
Fortuna Impex Pvt. Ltd —Hyderabad, Telangana
- ₹14,000 - ₹24,000 a month
- Full-time
- Bachelor's degree
- In-person
- Diploma
- Cell phone reimbursement
Quick apply
10d
Malayalam Customer Support Executive
Innova software Services Inc —Hyderabad, Telangana
- Full-time
- Sales
- Customer service
- English
- Commuter assistance
Quick apply
Call Center Team Lead-Health Care -Sales Process-Hyd
TOOT DENTAL —KPHB Colony, Hyderabad, Telangana
- ₹25,000 - ₹35,000 a month
- Full-time
- Sales
- English
- Bachelor's degree
Quick apply
7d
Cashier/ Data Entry Operator
Endurance Enterprises —Hyderabad, Telangana
- ₹13,000 - ₹18,000 a month
- Weekend availability
- Hospitality
- Microsoft Excel
- English
Quick apply
OPS 2 Technical Support
Indium Software —Hyderabad, Telangana
- Night shift
- Salesforce
- Java
- JavaScript
Support Technical Leader
Redwood Software Inc. —Hyderabad, Telangana
- Email
- English
- Databases
- APIs
Pelican Services Technical Support
Pelican Services —Hyderabad, Telangana
D365 TECHNICAL SUPPORT ADM
ITC WORLDWIDE —Hyderabad, Telangana
- Full-time
- Azure
- Oracle
- Software troubleshooting
Quick apply
Executive Customer Support
Arya Omnitalk —Hyderabad, Telangana
Technical Lead - Professional Services and Support
TCPWave —Hyderabad, Telangana
Associate - Customer Care - Non - Voice 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Process Associate- Customer Care
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Associate - F&A - AP 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Microsoft Office
- Finance
Quick apply
Associate - Customer Care - Sales & Support 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Microsoft Office
- Master's degree
Quick apply

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Ops specialist (French) , JWO Customer Support, CXQO

Amazon Dev Center India - Hyderabad -
Hyderabad, Telangana

Apply Now

Job details

Full-time
3 days ago

Qualifications

Go
Multilingual
English
AWS
Bachelor's degree
Customer support
Communication skills

Full job description

DESCRIPTION

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.
Amazon’s Just Walk Out technology started off with a vision of eliminating the need to wait in checkout queues to enhance customer experience and convenience in physical retail stores. It started off with Amazon’s Go stores, and Amazon is now expanding to share this technology with non-Amazon owned 3P stores. Check the technology out at amazon.com/go.
We, CXQO’s 3P CS team, are diligently working every day to delight our customers by understanding customer issues and diving deep to provide quick resolution. We’re looking to hire Customer Service Associate, who is passionate to solve customer issues, exhibits bias for action for problem solving and takes the extra mile to engage customers. The individual will be responsible for handling customer cases and driving it to quick resolution by working with cross-functional teams. The role is based out of HYD11

Key job responsibilities
1. Resolve customer issues and answer customer questions via e-mail, SIMs and voice calls.
2. Proficient in English and French, with excellent writing/reading and speaking abilities.
3. Maintain customer satisfaction by listening calmly and responding empathetically.
4. Work cross-functionally with internal teams to provide quick resolution.
5. Identify recurring customer issues and escalate to management to find scalable root-cause fixes.
6. Recommend and implement small-scale process simplification improvements.
7. Proactively raise issues/alarms that may have an impact on core deliverables or operations to leadership.
8. Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.
9. Ensure compliance with procedures and SLAs while achieving quality and performance metrics.
10. Work on the Core queues with willingness to switch between different functions as per business requirement.
11. Drive quality, productivity, and process improvement while keep pace with team’s growth, motivating others to meet the challenges of an extremely customer-focused and metrics driven environment.
12. Flexible to work in a 24*7 environment. 100% work from office role.

BASIC QUALIFICATIONS

- 1. Bachelor’s Degree in any domain, preferably tech. 2. Minimum 1 -2 years’ experience in International Voice process 3. Proficiency in speaking/writing/reading French and English

PREFERRED QUALIFICATIONS

Customer Obsession, Strong interpersonal skills, Should be strong in verbal/written communication, Prompt/ Quick thinker, Be Empathetic ,Personable and attentive, Ability to prioritize and multitask Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

non voice process jobs in uppal kalan hyderabad telangana

Ops specialist (French) , JWO Customer Support, CXQO

Business Development Executive

Electronics Service Executive – Device Repair & Technical Support

Malayalam Customer Support Executive

Call Center Team Lead-Health Care -Sales Process-Hyd

Cashier/ Data Entry Operator

OPS 2 Technical Support

Support Technical Leader

Pelican Services Technical Support

D365 TECHNICAL SUPPORT ADM

Executive Customer Support

Technical Lead - Professional Services and Support

Associate - Customer Care - Non - Voice 5A

Process Associate- Customer Care

Associate - F&A - AP 5A

Associate - Customer Care - Sales & Support 5A

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