Lower Parel Mumbai Maharashtra Desktop support technician Jobs – 138 Open Jobs Today

Technical Support Specialist
Victaulic —Mumbai, Maharashtra
- Full-time
- AutoCAD
- Microsoft Excel
- CAD

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Technical Support Specialist

Victaulic -
Mumbai, Maharashtra

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Job details

Full-time

Qualifications

AutoCAD
Microsoft Excel
NavisWorks
CAD
Technical support
Revit
Analysis skills
Project management
Presentation skills
Bachelor's degree
Construction experience
Analytics

Full job description

Job Description

We are seeking a highly skilled and motivated Data Systems, Analytics, and AI Configurator to oversee the management, setup, and optimization of our data systems and AI data connections. This role is critical in ensuring the seamless integration and functionality of our data infrastructure and AI initiatives.

Job responsibilities:

Be first line of support for Victaulic VDC and Customers using Victaulic VDC software
Update user support material as required to minimize repeated support requests
Participate in biweekly technical presentations for all of Victaulic VDC
Enhance hardware and software technology ecosystem within VDC and external partners/customers
Review all tech adoption plans within VDC
Update Autodesk and other software user assets as required
Review network updates and server maintenance provided by IT
Work as liaison between IT and VDC to make sure VDC technology quality of service is maintained to the highest level
Communicate technology needs, using simple understood terms and descriptions
Understand the platforms to prepare piping layouts and design drawings
Assist in sales and Customer presentations to demonstrate the proper usage of Victaulic software
Configurations of all VDC BIM software using systems to automate when possible

Qualifications :

Bachelor’s degree
Min 5 years of experience in data systems management (VDC systems support)
Construction Software Experience
Software knowledge Revit, BIM360 Docs, AutoCAD and Navisworks
Strong PC and CAD skills, Excel
Previous construction/design project experience
Good presentation skills
Strong analytical and problem-solving skills
Strong project management skills
Ability to travel for Customer visits, tradeshows and Conferences

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Technical Support Specialist

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