Koregaon Park Pune Maharashtra Hotel Jobs – 167 Open Jobs Today

Guest Relations Executive
Bastian Hospitality Pvt Ltd —Koregaon Park, Pune, Maharashtra
- ₹25,000 - ₹30,000 a month
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
- Paid time off
- Flexible schedule
Quick apply
4h
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Crown Veterinary Services Pvt. Ltd —Kharadi, Pune, Maharashtra
- ₹25,000 - ₹35,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
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4h

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Guest Relations Executive

Bastian Hospitality Pvt Ltd -
Koregaon Park, Pune, Maharashtra

Quick apply

Job details

Full-time
₹25,000 - ₹30,000 a month
4 hours ago

Benefits

Provident Fund
Paid time off
Flexible schedule
Food provided
Paid sick time

Qualifications

Hospitality
Customer service
Microsoft Office
Bachelor's degree
Diploma
Restaurant experience
Communication skills

Full job description

Job Summary

We are looking for a friendly, professional, and customer-focused Guest Relations Executive to ensure every guest has an exceptional dining experience. The ideal candidate will welcome guests warmly, manage reservations, address guest concerns promptly, and coordinate with restaurant teams to maintain the highest standards of hospitality.

Key Responsibilities

Welcome guests with a warm and professional attitude.
Escort guests to their tables and ensure comfortable seating.
Manage reservations, waitlists, and table allocations efficiently.
Handle guest inquiries, requests, and complaints professionally.
Coordinate with the service team to ensure smooth guest flow.
Maintain excellent guest relationships and ensure high customer satisfaction.
Collect guest feedback and report suggestions or concerns to the Restaurant Manager.
Assist in handling VIP guests and special occasions.
Maintain cleanliness and presentation of the reception and waiting area.
Answer phone calls professionally and assist with reservation inquiries.
Ensure company service standards and grooming policies are followed at all times.
Support promotional events and restaurant activities whenever required.

Required Qualifications

Graduate or Diploma in Hospitality, Hotel Management, or a related field.
Freshers with excellent communication skills are welcome. Prior hospitality experience is preferred.

Experience

1–3 years of experience in hospitality, restaurants, hotels, or customer service.
Experience in guest handling or front office operations will be an added advantage.

Required Skills

Excellent communication and interpersonal skills.
Pleasant personality with a customer-first approach.
Strong problem-solving and conflict-resolution abilities.
Professional grooming and etiquette.
Ability to work in a fast-paced environment.
Good organizational and multitasking skills.
Basic knowledge of MS Office and reservation systems is preferred.
Flexible to work in rotational shifts, weekends, and public holidays.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Flexible schedule
Food provided
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

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Guest Relations Executive

Front Desk Receptionist - Pune, Kharadi

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