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- ₹1,82,761.71 - ₹7,97,848.32 a year
- Full-time
- Remote
- Doctoral degree
- Computer Science
- English
- Work from home
- Paid sick time
Quick apply
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Tech Support Engineer

thegaogroup
Remote

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Job details

Permanent | Full-time
₹1,82,761.71 - ₹7,97,848.32 a year
3 hours ago

Benefits

Work from home
Paid sick time

Qualifications

Doctoral degree
Computer Science
English
Research
Technical support
Master's degree
Analysis skills
Electrical Engineering
AI
Communication skills

Full job description

HIRING: TECHNICAL SUPPORT STAFF

Company:* GAOTek Inc.

Location: Remote / Work from Home – India

Employment Type: Full-Time

Openings: Multiple

Working Days: 5 Days a Week

Working Hours: 6:00 AM – 3:00 PM (EDT/EST – New York Time)

About the Role

GAOTek Inc. is looking for motivated and detail-oriented Technical Support Staff to join our remote team.

This role is suitable for candidates with a strong technical background, including freshers and professionals returning to work after a career break. The position provides an opportunity to work with technology products, technical content, documentation, research, and AI-assisted tools in a global work environment.

Key Responsibilities

* Guide and mentor interns in researching and evaluating technology products.

* Create, review and edit user manuals, technical documents and product demonstration videos.

* Optimise website content using SEO best practices.

* Prepare and review technical documentation, reports and presentations.

* Maintain and regularly update the company's knowledge base.

* Upload and update product information on the company website.

* Conduct product and technology research to support the sales team with customer enquiries.

* Use AI tools and AI-assisted technologies to improve productivity, workflow efficiency and content creation.

* Collaborate with internal teams to ensure accurate and timely delivery of technical information.

Eligibility

* PhD in Computer Science, Electrical Engineering, Electronics Engineering, Electronics & Communication Engineering (ECE), Telecommunications, Software Engineering, or a related technical field.

* Freshers and professionals returning to work after a career break are welcome to apply.

* Experience with AI tools, AI-assisted coding or other AI-based productivity tools is preferred.

* Strong written and verbal communication skills in English.

* Strong interest in technology and willingness to learn.

* Good research, documentation and analytical skills.

* Own laptop/PC with a reliable internet connection.

* Comfortable working in the EDT/EST (New York Time) time zone.

Compensation

Compensation will be determined based on the candidate's qualifications, relevant experience, skills, interview performance and country of residence

Why Join GAOTek?

* 100% Remote Work Environment

* Opportunity to work with a Global Technology Company

* Global Team Exposure

* Structured Learning and Development Programmes

* Career Growth Opportunities

* Hands-on Experience with Modern AI Tools and Technologies

* Supportive and Collaborative Team Culture

* Returnship-friendly environment for professionals restarting their careers

Who Should Apply?

This opportunity is suitable for:

* Technical graduates with a Master's degree or PhD

* Freshers looking to begin a career in a technology-focused role

* Professionals returning to work after a career break

* Candidates interested in technical research, documentation, AI tools and technology products

How to Apply

Please send your updated CV/resume with the following subject line:

Subject: Application – Technical Support Staff

Apply According to Your Country

India: [email protected]

Pay: ₹182,761.71 - ₹797,848.32 per year

Benefits:

Paid sick time
Work from home

Application Question(s):

Do you have PHD degree in Computer Science, Electrical Engineering, Electronics Engineering, Electronics & Communication Engineering (ECE), Telecommunications, Software Engineering, or a related technical field?

Education:

Doctorate (Required)

Language:

English (Required)

Work Location: Remote

Quick apply

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