Kochi Kerala Shift manager Jobs – 158 Open Jobs Today

Floor Supervisor
I'Deli Cafe —Kaloor, Kochi, Kerala
- ₹20,000 - ₹30,000 a month
- Full-time
- Hospitality
- Supervising experience
- Bachelor's degree
- Flexible schedule
- Food provided
Quick apply
7h
Floor Manager
I'Deli Cafe —Kakkanad, Kochi, Kerala
- ₹30,000 - ₹35,000 a month
- Full-time
- Customer service
- Food service experience
- In-person
- Flexible schedule
- Food provided
Quick apply
7h
KST Supervisor
I'Deli Cafe —Kakkanad, Kochi, Kerala
- ₹30,000 - ₹35,000 a month
- Full-time
- Hospitality
- Supervising experience
- In-person
- Flexible schedule
- Food provided
Quick apply
7h
Guest Service Associate
I'Deli Cafe —Kakkanad, Kochi, Kerala
- ₹18,000 - ₹25,000 a month
- Full-time
- Hospitality
- Customer service
- Bachelor's degree
- Flexible schedule
- Food provided
Quick apply
7h
Housekeeping Staff
I'Deli Cafe —Kakkanad, Kochi, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Hospitality
- 12th Pass
- Cleaning
- Flexible schedule
- Food provided
Quick apply
6h
Housekeeper/Cleaner
ADDRESS 7 SUITES —Kalamassery, Kochi, Kerala
- ₹12,000 - ₹15,000 a month
- Part-time
- Hospitality
- English
- 12th Pass
- Paid time off
- Flexible schedule
Quick apply

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Floor Supervisor

I'Deli Cafe
Kaloor, Kochi, Kerala

Quick apply

Job details

Full-time
₹20,000 - ₹30,000 a month
7 hours ago

Benefits

Flexible schedule
Food provided

Qualifications

Hospitality
Upselling
Supervising experience
Bachelor's degree
Hospitality Management
Diploma
Restaurant experience
Hotel experience
Hospitality management
Hotel management

Full job description

FLOOR SUPERVISOR - i'Deli Cafe

Support the Team. Maintain Standards. Deliver Great Service.

We are opening a new i'Deli Cafe outlet in Kakkanad, Kochi, and are looking for a responsible and energetic Floor Supervisor to support daily floor operations, coordinate the service team, and ensure an excellent guest experience.

Floor Operations

Supervise day-to-day front-of-house activities during assigned shifts.
Ensure smooth coordination between service, kitchen, cashier, and support teams.
Monitor guest flow, table readiness, order movement, and service efficiency.
Ensure opening, shift handover, and closing procedures are properly followed.
Remain actively present on the floor during service.

Team Supervision

Allocate daily duties to service team members.
Monitor staff attendance, grooming, discipline, and performance.
Conduct shift briefings and communicate operational requirements.
Support team members during busy periods.
Assist the Floor Manager and Restaurant Manager in maintaining team standards.

Guest Experience

Welcome and assist guests when required.
Ensure guests receive friendly, attentive, and efficient service.
Respond promptly to guest requests and concerns.
Handle routine guest complaints professionally and escalate serious issues to management.
Maintain a positive and welcoming atmosphere on the floor.

Service Standards

Monitor service speed, accuracy, presentation, and cleanliness.
Ensure staff follow i'Deli Cafe service SOPs.
Check tables, service stations, menus, and guest areas regularly.
Identify service delays and take corrective action.
Support upselling and ensure staff have proper product knowledge.

Hygiene & Grooming

Maintain high standards of cleanliness across guest and service areas.
Monitor staff grooming and personal hygiene.
Ensure food-safety and hygiene procedures are followed.
Report maintenance, cleanliness, or operational issues promptly.

Training & Development

Assist in training new service team members.
Coach staff on guest interaction, service standards, grooming, and product knowledge.
Provide feedback to team members and report performance concerns to management.

Reporting & Communication

Report daily floor operations, guest feedback, staffing concerns, and service issues to the Floor Manager or Restaurant Manager.
Maintain clear communication between management and the service team.
Assist with daily operational reports when required.

New Outlet Opening

Support the opening of the new Kakkanad outlet.
Assist with team training, service preparation, and pre-opening activities.
Help establish floor routines and service standards from day one.
Work closely with the management team to ensure smooth opening operations.

Experience

2–4 years of experience in restaurant, cafe, hospitality, or related operations preferred.
Previous experience as a Floor Supervisor, Captain, Team Leader, Senior Waiter, or similar role is an advantage.
Experience in a new outlet opening will be an added advantage.

Education

Bachelor's degree or Hospitality Management qualification preferred.
Diploma in Hotel Management or relevant hospitality experience will also be considered.

Job Type

Full-time, Permanent

Work Location

Kakkanad, Kochi, Kerala

In person

Shift Availability

Day Shift
Evening Shift
Night Shift

As we prepare to launch our new i'Deli Cafe outlet in Kakkanad, we would be pleased to meet you and discuss this exciting opportunity to join our team.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Flexible schedule
Food provided

Work Location: In person

Quick apply

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shift manager jobs in kochi kerala

Floor Supervisor

Floor Manager

KST Supervisor

Guest Service Associate

Housekeeping Staff

Housekeeper/Cleaner

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