Bengaluru, Karnataka Accenture Jobs – 13247 Open Jobs Today

RRN00017018 - Service Desk Associate
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
Trust & Safety New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
HR Service Delivery New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Oracle
- English
Pharmacovigilance Services Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
- Data entry
Procurement Operations Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
Infrastructure Engineer Associate Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Azure
- Oracle
- AWS
Order to Cash Operations New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
Learning Operations Specialist
Accenture —Bengaluru, Karnataka
- Full-time
- Management
- English
- Project management
1d
Technology Support Engineer
Accenture —Bengaluru, Karnataka
- Full-time
Contract Specialist
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Inbound Sales Representative New Associate - Voice
Accenture —Bengaluru, Karnataka
- Full-time
- English
Graphic & Visual Design Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Flexible schedule
Learning Operations Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
22h
Capital Markets Operations New Associate
Accenture —Bengaluru, Karnataka
- Full-time
Capital Markets Operations Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Analysis skills
- Communication skills
8d
Customer Contact Comms Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
Transitions Analyst
Accenture —Bengaluru, Karnataka
- Full-time
5d
Mobilization Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Project management
- Agile
Payroll Operations Analyst
Accenture —Bengaluru, Karnataka
- Full-time
5d
Workforce Services Associate
Accenture —Bengaluru, Karnataka
- Full-time
7d

I want to receive the latest job alerts for accenture in bengaluru, karnataka

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

accenture jobs near bengaluru, karnataka

Payroll Analyst jobs in Bengaluru, Karnataka

Human Resources Associate jobs in Navi Mumbai, Maharashtra

Operations Associate jobs in Bengaluru, Karnataka

Graphic Designer jobs in Bengaluru, Karnataka

Learning Specialist jobs in Bengaluru, Karnataka

Customer Service Analyst jobs in Bengaluru, Karnataka

Service Desk Associate jobs in Bengaluru, Karnataka

Customer Service Representative jobs in Bengaluru, Karnataka

Operations Analyst jobs in Bengaluru, Karnataka

Contract Specialist jobs in Bengaluru, Karnataka

Payroll Analyst jobs in Mumbai, Maharashtra

Us Payroll jobs in Chennai, Tamil Nadu

Statutory Compliance Payroll jobs in Mumbai, Maharashtra

Payroll Analyst jobs in Noida, Uttar Pradesh

Payroll Analyst jobs in Maharashtra

Quality Analyst jobs in Mumbai, Maharashtra

Support Engineer jobs in Satara, Maharashtra

Desktop Support Engineer jobs in Delhi, Delhi

Support Engineer jobs in Bhiwadi, Rajasthan

Quality Engineer jobs in Nagpur, Maharashtra

RRN00017018 - Service Desk Associate

Accenture -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Incident management
Software troubleshooting
BMC Remedy
Customer service
Technical support
Microsoft Office
Analysis skills
Remote access software
ServiceNow
Communication skills
Active Directory

Full job description

Summary:
As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability.

Roles & Responsibilities:
Provide Level 1 (L1) Technical Support through the IT Service Desk.
Assist users in troubleshooting and resolving technical issues efficiently and effectively.
Log and document client interactions, issues, and resolutions in the ITSM tool.
Collaborate with team members to improve service delivery and enhance overall client experience.

Professional & Technical Skills:
Proficiency in Service Desk Management.
Solid understanding of incident management processes.
Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.
Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.
Understanding of Service Level Agreements (SLAs) and ticket lifecycle.
Experience supporting remote users and using remote troubleshooting tools.
Excellent verbal communication skills with a neutral accent.
Strong written communication skills, including proper E-Mail etiquette.
Effective problem-solving and analytical skills.
Strong customer service orientation.
Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.

Support Type & Working Hours:
Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.
Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.
Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.
Work Schedule: Five-day work week, with weekly offs determined by the shift roster.

Additional Information:
Experience: 0–2 years in IT Service Desk or Technical Support.
Location: Position is based at our Bengaluru office.
Educational Qualification: Minimum 15 years of full-time education is mandatory.

Apply Now

Refine Your Search

accenture jobs in bengaluru, karnataka

RRN00017018 - Service Desk Associate

Trust & Safety New Associate

HR Service Delivery New Associate

Pharmacovigilance Services Analyst

Procurement Operations Associate

Infrastructure Engineer Associate Manager

Order to Cash Operations New Associate

Learning Operations Specialist

Technology Support Engineer

Contract Specialist

Inbound Sales Representative New Associate - Voice

Graphic & Visual Design Associate

Learning Operations Analyst

Capital Markets Operations New Associate

Capital Markets Operations Associate

Customer Contact Comms Associate

Transitions Analyst

Mobilization Manager

Payroll Operations Analyst

Workforce Services Associate

I want to receive the latest job alerts for accenture in bengaluru, karnataka

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected