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- Full-time
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Program/Project Management Lead

Accenture -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
3 days ago

Qualifications

Management
Waterfall
IT service management
Project management
ServiceNow
Project management methodology
Agile

Full job description

Project Role : Program/Project Management Lead
Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes.
Must have skills : ServiceNow
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

1. Experience in transitioning AMS applications including ServiceNow from 3rd party vendor or client
2. MAnaging AMS and AD ServiceNow projects with 30 to 50 people for US clients
3. Good in project management and people management
4. Experience in ITSM, CSA and SPM modules

Summary:
As a Program/Project Management Lead, you will oversee the comprehensive delivery of programs or projects, ensuring alignment with business objectives. Your typical day involves defining project scopes, monitoring the execution of deliverables, and facilitating communication among various stakeholders to effectively manage expectations, address issues, and achieve desired outcomes. You will engage with team members and stakeholders to foster collaboration and drive project success, adapting to challenges and ensuring that all aspects of the project are on track and aligned with strategic goals.

Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Facilitate regular project meetings to ensure alignment and address any emerging challenges.
Develop and maintain project documentation to track progress and ensure transparency.

Professional & Technical Skills:

Must To Have Skills: Proficiency in ServiceNow.
Good To Have Skills: Experience with project management methodologies such as Agile or Waterfall.
Strong understanding of stakeholder management and communication strategies.
Experience in risk management and mitigation planning.
Ability to analyze project performance metrics and implement improvements.

Additional Information:

The candidate should have minimum 7.5 years of experience in ServiceNow.
This position is based at our Bengaluru office.
A 15 years full time education is required.

15 years full time education

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