Ahmedabad Gujarat Customer success manager – contract manufacturing | cosmetics & pharma | ahmedabad Jobs – 3 Open Jobs Today

Customer Success Manager – Contract Manufacturing | Cosmetics & Pharma | Ahmedabad
HCP Wellness —Ahmedabad, Gujarat
- Full-time
- B.Sc
- English
- Master's degree
- Commuter assistance
Client Success Manager – Cosmetics & Pharma Manufacturing | Ahmedabad
HCP Wellness —Ahmedabad, Gujarat
- Full-time
- B.Sc
- English
- Master's degree
- Commuter assistance
Account Manager – Contract Manufacturing | Cosmetics Pharma FMCG | Ahmedabad
HCP Wellness —Ahmedabad, Gujarat
- Full-time
- B.Sc
- Master's degree
- Bachelor's degree
- Commuter assistance

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Client Success Manager – Cosmetics & Pharma Manufacturing | Ahmedabad
HCP Wellness —Ahmedabad, Gujarat
Experience in Cosmetics Industry, Pharma Industry, FMCG Manufacturing, B2B Manufacturing Operations, Export Import, IndiaMART, TradeIndia or Merchant Handling…
Customer Success Manager – Contract Manufacturing | Cosmetics & Pharma | Ahmedabad
HCP Wellness —Ahmedabad, Gujarat
Experience in Cosmetics Industry, Pharma Industry, FMCG Manufacturing, Contract Manufacturing, B2B Manufacturing Operations, Export Import, IndiaMART,…

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Customer Success Manager – Contract Manufacturing | Cosmetics & Pharma | Ahmedabad

HCP Wellness
Ahmedabad, Gujarat

Apply Now

Job details

Full-time

Benefits

Commuter assistance

Qualifications

B.Sc
B.Com
English
Master's degree
Bachelor's degree
Team management
Production planning
BBA
Customer relationship management
B2B
Business Administration
Manufacturing
MBA
Leadership
Communication skills

Full job description

HCP Wellness is a leading Cosmetics Manufacturing, Pharma Manufacturing and FMCG Manufacturing company based in Ahmedabad, engaged in Contract Manufacturing, Third Party Manufacturing and Private Label Manufacturing for Indian brands, exporters and multinational companies across Skincare, Personal Care and Oral Care categories.

We are hiring a Customer Success Manager to lead Customer Success, Client Servicing, Client Relationship Management and B2B Coordination for multiple Contract Manufacturing Accounts in Cosmetics and Pharma. This role is ideal for candidates with strong leadership skills, client handling expertise, and experience in B2B Manufacturing Operations.

Roles & Responsibilities

Manage and lead multiple Contract Manufacturing Client Accounts for Cosmetics & Pharma
Oversee Customer Success, Client Handling, Client Servicing, and Client Escalation Management
Plan and monitor Order Processing, Order Management, Production Planning, and Dispatch Coordination
Coordinate with Manufacturing Operations, Factory Teams, Production Teams, Stores and Dispatch Teams
Supervise Customer Success Executives, Client Account Executives, Operations Executives, Back Office Team and Interns
Ensure timely sharing of Invoices, Challans, Dispatch Details, Receipts, and Client Documentation
Maintain MIS, Excel Sheets, Data Management, and Back Office Records
Analyze Client Feedback, resolve issues, drive Client Retention, and ensure high Customer Satisfaction
Develop strategies for B2B Client Growth and maintain awareness of Market Trends

Eligibility & Preferred Background

Graduate / Post-Graduate – MBA, BBA, BCom, BA, BSc, MCom, MSc, BCA
4–8 years experience in Customer Success Management, Client Servicing, Client Relationship Management, B2B Coordination, or Account Management
Experience in Cosmetics Industry, Pharma Industry, FMCG Manufacturing, Contract Manufacturing, B2B Manufacturing Operations, Export Import, IndiaMART, TradeIndia or Merchant Handling is an added advantage
Strong Leadership Skills, Team Management, English Communication, Coordination Skills, Problem-Solving Ability, and Market Awareness

Job Location
Ahmedabad (Only Ahmedabad based candidates should apply)

Job Location : Sindhu Bhavan, Ahmedabad

On Call Assistance:

HCP HR Talent Acquisition
+91 7600217962
+91 9998962424
+91 9376552424

Email

[email protected]
[email protected]
[email protected]

Job Type:

Full-time

Perks:

Team Outings
Cafeteria
Soft Skill Training
Job Training
Health Insurance
Office cab/shuttle

Apply Now

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Customer Success Manager – Contract Manufacturing | Cosmetics & Pharma | Ahmedabad

Client Success Manager – Cosmetics & Pharma Manufacturing | Ahmedabad

Account Manager – Contract Manufacturing | Cosmetics Pharma FMCG | Ahmedabad

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