Balaji Nagar Pune Maharashtra Implementation engineering manager pune Jobs – 495 Open Jobs Today

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Implementation Manager

Crest'XO
Pune, Maharashtra

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Job details

Full-time
₹55,00,000 a year

Qualifications

Jira
CRM software
Kanban
Confluence
Data analytics
Scrum
APIs
Agile
Training & development
Business requirements
Communication skills

Full job description

Job Title: Implementation Manager

Location: Pune

Experience: 12-20 Years

Employment Type: Full-Time

Job Scope: Lead and manage end-to-end implementation of reconciliation/payment solutions for enterprise customers. Act as the primary interface between the organization and the client, ensuring successful delivery, adoption, and transition to operations. Drive solutioning by understanding customer pain points and translating them into scalable system implementations while ensuring alignment with business, technical, and operational goals.

Roles & Responsibilities:

Lead end-to-end implementation lifecycle from business award to go-live and stabilization
Act as the primary point of contact for customers during implementation
Understand customer pain points and translate them into effective product solutions
Validate business requirements, scope, and technical specifications through POC engagements
Plan and execute multiple implementation projects within defined scope, timelines, and budget
Drive cross-functional collaboration across product, engineering, operations, and client teams
Design scalable implementation frameworks and define roles within delivery teams
Ensure proper change management and governance throughout implementation lifecycle
Oversee system configuration, integration, testing, and deployment activities
Lead go-live planning, execution, and post-implementation transition to operations
Define and validate SOPs in collaboration with IT and operations teams
Conduct training and enablement sessions for end-users and client teams
Monitor performance metrics and ensure delivery against agreed KPIs
Identify risks, manage escalations, and drive resolution with stakeholders
Conduct post-implementation reviews and ensure successful adoption

Skills & Experience Required:

12+ years of experience in implementation/project delivery roles within payments or fintech domain
Strong experience in client-facing implementation roles
Deep understanding of payment ecosystems (Visa, Mastercard, UPI, payment gateway, clearing & settlement systems)
Experience with reconciliation systems and financial transaction processing
Proven track record of managing end-to-end implementations and large-scale deployments
Strong ability to translate business requirements into technical solutions
Hands-on experience with API integrations, ERP/CRM systems, and data analytics tools
Experience in Agile methodologies (Scrum/Kanban) and tools like Jira & Confluence
Strong stakeholder management and communication skills across multiple levels
Ability to manage cross-functional teams, vendors, and implementation pods
Strong problem-solving, decision-making, and execution skills
Experience in training, SOP development, and operational transition

Quick apply

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