Bengaluru Karnataka Support zomato Jobs – 14 Open Jobs Today

Support Specialist (Tech and customer support)
Easyship —Bengaluru, Karnataka
- Full-time
- Computer Science
- Microsoft Office
- Bachelor's degree
- Work from home
Quick apply
9d
Customer Experience Specialist
Easyship —Bengaluru, Karnataka
- Full-time
- Computer Science
- Microsoft Office
- Bachelor's degree
- Work from home
Quick apply
Technical Support Specialist
Easyship —Bengaluru, Karnataka
- Full-time
- Computer Science
- English
- Bachelor's degree
- Work from home
Quick apply
Software Engineer
Bolna AI —Bengaluru, Karnataka
- Full-time
- Java
- Master's degree
- Databases
- Health insurance
Quick apply
Operations Executive - Bangalore
Zippee —Bengaluru, Karnataka
- Oracle
- Team management
- Communication skills
Quick apply
Head of Data(Data Engineering + Machine Learning)
Easyship —Bengaluru, Karnataka
- Full-time
- Analysis skills
- Machine learning
- APIs
- Work from home
Quick apply
Implementation Engineer
Triomics —H .S .R Layout B .D .A Complex, Karnataka
- Full-time
- JavaScript
- EMR systems
- APIs
- Health insurance
- Flexible schedule
Quick apply
Account Executive
Easyship —Bengaluru, Karnataka
- Full-time
- APIs
- In-person
- Negotiation
- Work from home
Quick apply
Senior Product Manager (Insurance)
Easyship —Bengaluru, Karnataka
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Work from home
Quick apply
Marketing Executive
Easyship —Bengaluru, Karnataka
- Full-time
- Organisational skills
- APIs
- In-person
- Work from home
Quick apply
Senior Product Manager (SMB Growth)
Easyship —Bengaluru, Karnataka
- Full-time
- SQL
- Product management
- APIs
- Work from home
Quick apply
Senior Backend Engineer- Ruby
Easyship —Bengaluru, Karnataka
- Full-time
- Azure
- Databases
- SQL
- Work from home
Quick apply
Account Executive, Acquisition/Growth
MongoDB —Bengaluru, Karnataka
- Azure
- Salesforce
- Engineering
MLOps & Data Engineer
Triomics —H .S .R Layout B .D .A Complex, Karnataka
- Full-time
- DevOps
- Master's degree
- EMR systems
- Health insurance
- Flexible schedule
Quick apply

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Support Specialist (Tech and customer support)

Easyship -
Bengaluru, Karnataka

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Job details

Full-time
9 days ago

Benefits

Work from home

Qualifications

BCS
Computer Science
Microsoft Office
Bachelor's degree
B2B
APIs
Customer support
Communication skills

Full job description

About Easyship:

Easyship is a leading global shipping software and API platform trusted by 100,000+ eCommerce merchants to compare couriers, automate fulfilment, and simplify cross-border shipping, taxes and duties. A top-rated Shopify Certified Technology Provider, eBay preferred fulfilment partner, and Amazon preferred multi-channel integrator, Easyship is the G2 category leader (April 2026), offering 550+ courier services worldwide. We believe in accelerating borderless commerce through innovative solutions, and we're proud that brands of all sizes from small business to enterprise trust Easyship for all their shipping needs.

Who We're Looking For:

We are seeking Customer Support/Experience Specialists to be the first point of contact for our customers. You will deliver timely and effective support across multiple channels- Live Chat, Email, and Calls while ensuring an exceptional customer experience. You will also work closely with internal teams and courier partners to solve problems, collect feedback, and contribute to product and process improvements.

What you additionally need to know:

This is a full-time, onsite role based in our Bengaluru (MG Road) office. The role follows US collaboration hours (10:00 PM–7:00 AM IST) to support seamless cross-regional execution

What would be you be responsible for:

Providing outstanding support via Live Chat, Email, and Phone to Easyship customers
Liaising with courier partners and third-party vendors to resolve delivery or technical issues
Collecting and relaying customer feedback to enhance service and product offerings
Building and maintaining strong, trust-based customer relationships
Collaborating with cross-functional teams including Sales, Product, and Operations
Contributing to achieving high ratings on customer review platforms
Identifying opportunities for continuous improvement in support processes

You Might Be a Good Fit If…

You have 2+ years of prior experience in customer support in B2B SaaS/Tech companies
You have excellent written and verbal communication skills, with the ability to explain technical concepts clearly and patiently
You are comfortable with night shifts, rotational week offs, work from office.
You have strong problem-solving skills and comfort navigating ambiguous or multi-step issues
You have the ability to multitask and stay organized while managing a high volume of tickets/conversations
You are comfortable working with helpdesk tools (e.g., Zendesk, Intercom, Freshdesk) and basic familiarity with CRM or ticketing systems
You have proficiency with Google Workspace and Microsoft Office tools
You have the empathy, patience, and a genuine desire to help customers succeed
You have adaptability and a positive attitude in a fast-paced, evolving startup environment
Familiarity with international shipping, customs, or logistics concepts is a plus, but not required — we'll train you

Bonus Points If…

You preferably have a Bachelor's degree in Computer Science, Engineering, or a related technical field.
Prior experience in SaaS or E-commerce logistics support.

If you're excited about this role but don't meet every requirement, we'd still love to hear from you.

What we bring to the table as an employer:

Generous remuneration and stock units
Comprehensive health coverage
We reimburse gym and wellness expenses so you can invest in your health
Zomato digital meal credits and pantry full of wholesome snacks to keep you fueled through the workday
The freedom to 'Work from Anywhere' for 4 weeks in a year
Generous vacation policy, plus duvet days and mental health days to truly recharge

How we value inclusion in our recruitment practices:

Easyship is an equal opportunity employer. We make all employment decisions—recruiting, hiring, pay, benefits, training, promotion, leave, and separation—based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, veteran or military status, citizenship, or any other characteristic protected by law.

Quick apply

Refine Your Search

support zomato jobs in bengaluru karnataka

Support Specialist (Tech and customer support)

Customer Experience Specialist

Technical Support Specialist

Software Engineer

Operations Executive - Bangalore

Head of Data(Data Engineering + Machine Learning)

Implementation Engineer

Account Executive

Senior Product Manager (Insurance)

Marketing Executive

Senior Product Manager (SMB Growth)

Senior Backend Engineer- Ruby

Account Executive, Acquisition/Growth

MLOps & Data Engineer

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