Btm Layout, Bengaluru, Karnataka Technical associate application support 5b Jobs – 8 Open Jobs Today

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Technical Associate - Application Support 5B

Genpact India Pvt. Ltd. -
Bengaluru, Karnataka

Quick apply

Job details

Full-time

Qualifications

Oracle
Computer Science
Software Engineering
Software troubleshooting
CCNA
UNIX
English
Technical support
Master's degree
Bachelor's degree
MA
Computer Engineering
Scripting
Agile
Design thinking
Application support
BA
Shell Scripting
Information Technology

Full job description

Technical Associate - Application Support

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Provide advanced technical support for troubleshooting and resolving application-related incidents
Collaborate with cross-functional teams to ensure timely resolution of issues and minimize downtime
Perform regular application maintenance tasks, such as monitoring performance, applying patches, and upgrading software versions
Develop and maintain technical documentation to enhance knowledge sharing and support future troubleshooting efforts
Participate in the implementation of new applications, including testing, deployment, and post-implementation support.

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

Cisco Certified Network Associate (CCNA) - Netmetrix SolutionNetmetrix Solution, Oracle Certified Implementation Specialist (Oracle Cloud) - OracleOracle

Required Skills

Agile Methodology, Collaboration Tools, Design Thinking, Personal Effectiveness, Release Management, Technical Support, Unix Shell Scripting

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Application Support

Remote Type -

Office

Work Shift -

Day Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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