Chennai G.p.o Chennai Tamil Nadu Senior administrator jboss application server, apache tomcat Jobs – 22 Open Jobs Today

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Senior Administrator - JBoss Application Server, Apache Tomcat

HCLTech -
Chennai, Tamil Nadu

Apply Now

Job details

2 days ago

Qualifications

JBoss
Performance tuning
Node.js
Software troubleshooting
IIS
Tomcat
UNIX
Windows
Weblogic
Web servers
Firewall
Analysis skills
SSL
Release management
Computer networking
DNS
ServiceNow
Problem management
Linux
Apache
Communication skills
Debugging

Full job description

Chennai, Tamil Nadu
Job Summary

Experience: Typically 4+ years of experience in application / production support

Job Description : The L2 Application Support Engineer is responsible for managing application incidents, performing root cause analysis, ensuring system stability, and maintaining application availability in line with SLAs.

Adhering to SLAs
ITIL Processes awareness (Incidents / Change / Service requests )
Reporting to the Track Lead / Team Lead
Helping team members in case of Issues/Technical Problems
Perform detailed troubleshooting and resolution of application issues
Manage high-priority incidents and ensure timely resolution
Validate solutions with users and ensure proper ticket closure
Understanding of Multi-geo support environment

Monitoring and Operations

Monitor application health, alerts, and production environment
Knowledge on multiple monitoring tools
Perform routine health checks on application servers and services
Ensure availability and performance as per SLA commitments

Troubleshooting and RCA

Analyze logs, errors, and system behavior
Perform RCA for recurring incidents and implement preventive fixes
Work on performance tuning and stability improvements
Key Responsibilities

Change and Release Support

Support deployments, releases, and configuration changes
Participate in patching, upgrades, and migration activities
Follow ITIL processes for change management

Coordination and communication

Coordinate with other teams, developers, vendors, and infrastructure teams
Provide regular updates to stakeholders on incidents and issues
Work across multi-geo environments and different technology teams

Documentation & Knowledge Management

Prepare and maintain runbooks, SOPs, and known error databases
Document incidents, fixes, and troubleshooting procedures
Skill Requirements

Technical Requirement

Maintain and support Webservers and Appservers ( Apache, Tomcat, Jboss, Weblogic)
Linux/Unix and Windows environments
Application deployments
Log analysis and debugging
monitoring and healthcheck
Database Configuration with Appserver
SSL configuration
Patch updates
Knowledge on performance tuning
Experience in config changes in Apache, Tomcat, Jboss, Weblogic servers
Familiarity with ticketing tools (ServiceNow, JIRA)

Other Requirements

Required Skills : Hands on Experience in managing Application/Web Servers like JBoss, Apache Tomcat, IIS, Wildfly on Windows, Linux and Unix Platforms.

Strong knowledge in Manage domains, clusters, node manager, and deployments
Should be familiar with debugging of application data issues and server health check/monitoring.
Maintain Knowledge base and provide first level resolution.
Strong knowledge and experience in Linux/Unix and Windows platform
Should be familiar with DB configuration with App servers
Experience in performance tuning.
Basic knowledge in LoadBalancer, Firewall and Networking
Handson experience in SSL certificate installation management
Experience in Supporting P1/P2 high priority incidents.
Should have understanding about monitoring, maintainability, and support with exposure to tools such as AppDynamics, Dynatrace etc.
Experience in documenting, recording, and updating incidents in ITSM tools along with creation of Runbooks and SOPs for Application’s involved.
Should be cognizant of incident management, problem management, change management and release management.
Understanding and experience on deployments and release management process
Basic understanding of Networks with skills around Telnet , Netstat and DNS

Soft Skills : Excellent communication and conversation skills (Verbal and Written)

Excellent customer handling skills
Good documentation skills
Strong analytical skills and problem-solving capabilities
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senior administrator jboss application server, apache tomcat jobs in chennai g.p.o chennai tamil nadu

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