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Technical Support Engineer - Trainee

Atlanta Systems
Delhi, Delhi

Apply Now

Job details

Full-time
₹18,000 - ₹25,000 a month

Qualifications

Microsoft Excel
Software troubleshooting
Internet of things
Technical support
GPS
Bachelor's degree
Embedded software
Computer networking
Customer support
Manufacturing
Research & development
Communication skills
Surface mount technology

Full job description

Job Information

Date Opened

03/31/2026

Job Type

Full time

Industry

Manufacturing

Work Experience

6 Months

Salary

18000-25000

City

New Delhi

State/Province

Delhi

Country

India

Zip/Postal Code

110001

About Us

Established in 1994, Atlanta Systems Private Limited has been a cornerstone in India's ICT landscape for nearly three decades. As a trusted leader in IoT-GPS Telematics hardware products & solutions, we have delivered over a million connected devices to thousands of users arounds the world, reflecting our unwavering commitment to quality and innovation. Our product range is designed to cater to diverse market needs, making us a preferred partner for our clients and channel partners alike.

Our core strength is rooted in our in-house expertise spanning hardware product conceptualization, design ideation and development, implementation of embedded systems, software development. In addition, we indigenously manufacture our products with the help of a state-of-the-art SMT manufacturing facility, fully equipped with advanced quality control technologies and certified governance practices, ensuring the highest standards of product excellence and innovation.

With a strong commitment to the Make-In-India initiative, we integrate certified governance standards to ensure excellence in every aspect of our operations. Our dedicated team of professionals drives our success, ensuring we remain at the forefront of industry evolution and transformation.

Job Description

Atlanta Systems Pvt. Ltd.

? www.atlantasys.com
? Head Office: Connaught Place, New Delhi

Position: Technical Support Engineer – Trainee

Location: Connaught Place, New Delhi
Job Type: Full-time
Experience: Previous internships in customer roles preferred
Qualification: B.Tech in Electronics & Communication Engineering (ECE) – Mandatory & Good Communication

Job Overview

Atlanta Systems Pvt. Ltd. is looking for a dedicated and enthusiastic Technical Support Engineer – Trainee to join our Delhi team. This role offers hands-on experience in IoT devices, technical troubleshooting, and customer support, making it an excellent opportunity for fresh graduates to build a strong foundation in technical support and electronics systems.

Key Responsibilities

Provide technical support for IoT devices, including installation and configuration
Troubleshoot hardware and software issues related to GPS and IoT devices
Handle inbound customer queries and ensure timely resolution
Perform device testing, diagnostics, and quality checks
Assist with SIM activation and connectivity-related tasks
Maintain records of issues, resolutions, and daily activities
Coordinate with R&D and service teams for complex technical issues
Guide customers on product usage and platform features

Required Skills

Strong understanding of basic electronics and communication concepts
Knowledge of microcontrollers and embedded systems (basic level)
Familiarity with communication protocols such as UART, I2C, and SPI (preferred)
Basic proficiency in MS Excel and documentation
Good analytical and problem-solving skills
Effective communication and teamwork abilities

Preferred (Good to Have)

Hands-on experience with embedded systems or IoT-based projects
Basic knowledge of networking and troubleshooting
Exposure to GPS-based devices or systems

Why Join Us?

Work with a leading IoT manufacturing company
Gain practical, hands-on industry experience
Opportunities for growth in technical and R&D roles
Supportive and collaborative work environment

Apply Now

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