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Senior Project Manager

OcIT -
Gurugram, Haryana

Quick apply

Job details

Qualifications

BCS
Computer Science
Ansible
PMP
PMI-ACP
PRTG
Analysis skills
Project management
Bachelor's degree
ITIL
Terraform
Solarwinds
Certified Scrum Master
Agile
IT
AI
PowerShell
Information Technology
PRINCE2 Certification

Full job description

Job Description

Senior Project Manager IT Infrastructure Services

Position Description:

We are seeking an experienced Senior IT Infrastructure Project Manager to lead enterprise infrastructure, cloud, cybersecurity, data center, and digital transformation initiatives for higher education customers across North America. The role requires managing multiple concurrent customer engagements while coordinating cross-functional technical teams, vendors, and stakeholders to deliver projects on time, within scope, budget, and quality standards.

The ideal candidate will have extensive experience delivering Managed IT Services projects within enterprise environments and possess a strong understanding of infrastructure operations, ITIL processes, and project governance.

Responsibilities and Duties:

Project Delivery

Lead enterprise infrastructure implementation and transformation projects.
Manage multiple customer projects simultaneously.
Develop project plans, schedules, RAID logs, communication plans, and governance reports.
Ensure successful transition from project to managed operations.
Coordinate technical delivery across infrastructure, cloud, security, networking, and application teams.

Customer Management

Act as primary customer contact.
Conduct Steering Committee meetings.
Present executive status reports.
Manage customer expectations.
Handle escalations.

Governance

Manage project scope, budget, timeline, quality, and risks.
Establish governance cadence.
Conduct risk assessments.
Maintain issue logs.
Manage change requests.
Track financial performance.

Operational Alignment

Coordinate with Service Delivery Managers.
Support transition into BAU Managed Services.
Ensure documentation, knowledge transfer, and operational readiness.
Ensure ITIL compliance.

Certifications:

Mandatory

PMP (Project Management Professional)

Service Management

ITIL 4 Foundation
ITIL Managing Professional (preferred)

Preferred

Project Management

PRINCE2 Practitioner
PMI-ACP
Certified ScrumMaster (CSM)

Mandatory

Bachelor's degree in Computer Science, Information Technology or related discipline
Minimum 10 years of IT experience
Minimum 6 years managing enterprise IT infrastructure projects
Experience working in Managed IT Services organizations
Experience managing projects for enterprise customers
Experience managing distributed teams across multiple geographies
Strong understanding of enterprise IT Infrastructure operations

Position Skills:

Monitor and manage resources, stay within budget and schedule.
Resource management, teams, equipment and supplies.
Knowledge of project management frameworks. (e.g.: Agile, Waterfall, Scrum).
Documentation and reporting, keep detailed records update progress.
Understand all stages of IT projects.
Analytical skills, operational processes.
Discovery skills and problem solving.
Break down complex projects to manageable milestones.
Analyse, modify, and test data deliverables.
Detect issues, develop solutions.
Understand operational processes, system architectures, IT security.
Understand application development, data integration.
Budget Management.
Clear Communication.
Delegation.
Problem Solving
Strategic Thinking.
Time Management.
Reporting.

Requirements:

Responsibilities and Duties:
Identify project goals and scope.
Identify tasks, resources and stakeholders.
Plan and document project tasks.
Effectively communicate with stakeholders.
Navigate project blockers and potential risks.
Document and communicate projects process.
Use project management tools.
Ensure deliverables are completed on-time.
Ensure top-quality results and project success
Plan and develop project scope.
Change management and risk management.
Create and lead a team.
Monitor project progress and set deadlines.
Overcome obstacles that arise.
Manage the project budget.
Ensure stakeholder satisfaction.
Evaluate project performance.
Communicate, collaborate and coordinate

Nice-to-Have Experience

- Higher Education customers
- MSP/Managed Services environments
- Infrastructure outsourcing
- Data Center migration
- Cloud migration
- Enterprise modernization
- AI-enabled IT Operations (AIOps)
- Infrastructure automation using Ansible, Terraform, or PowerShell
- Monitoring platforms such as Zabbix, LogicMonitor, SolarWinds, or PRTG

Quick apply

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Job Description

Senior Project Manager IT Infrastructure Services

Position Description:

The ideal candidate will have extensive experience delivering Managed IT Services projects within enterprise environments and possess a strong understanding of infrastructure operations, ITIL processes, and project governance.

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