Himachal Pradesh Front desk Jobs – 9 Open Jobs Today

Front Desk Receptionist
Shalom Backpackers Hostel Pvt Ltd —Mcleodganj, Himachal Pradesh
- ₹12,000 - ₹18,000 a month
- Weekend availability
- Walk-in
- Hospitality
- Up to 50% travel
- English
- Paid time off
- Food provided
Quick apply
1d
Front Office (Hotel) (Day/ Night)
DLS HOTELS —Dharmsala, Himachal Pradesh
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
1h
Receptionist
Chinmaya Vidyalaya —Solan, Himachal Pradesh
- ₹15,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Administrative experience
- Commuter assistance
- Food provided
Quick apply
12d
Receptionist/ FRONT OFFICE EXECUTIVE
Olga resorts —Manali, Himachal Pradesh
- ₹14,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
Quick apply
Front Office Receptionist
Olga resorts —Manali, Himachal Pradesh
- ₹13,500 - ₹20,000 a month
- Call employer
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
Quick apply
Front Desk Receptionist
Vedic guru coaching —Una, Himachal Pradesh
- ₹7,000 - ₹9,000 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Front Desk Attendant
Royal Jardin Whistling Pines Resort —Shimla, Himachal Pradesh
- Email
- English
- Bachelor's degree
Guest Relations Executive
goSTOPS Hospitality Pvt Ltd —Kasol, Himachal Pradesh
- Hospitality
- Bachelor's degree
- Travel
Quick apply
Guest Relationship Executive
goSTOPS Hospitality Pvt Ltd —Kasol, Himachal Pradesh
Quick apply

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Front Office / Marketing Executive
Ivy Crescent Public School —Palampur, Himachal Pradesh
Handle front office operations and visitor management. Experience in front office, marketing, or admissions preferred.
₹15,000 - ₹25,000 a month
Quick apply
Front Office (Hotel) (Day/ Night)
DLS HOTELS —Dharmsala, Himachal Pradesh
Pay: ₹15,000.00 - ₹18,000.00 per month. *Basic Clerical Accounting:* Help with basic bookkeeping, track office expenses, or issue invoices.
₹15,000 - ₹18,000 a month
Quick apply
1h

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Front Desk Receptionist

Shalom Backpackers Hostel Pvt Ltd
Mcleodganj, Himachal Pradesh

Quick apply

Job details

Permanent | Fresher | Full-time
₹12,000 - ₹18,000 a month
1 day ago

Benefits

Paid time off
Food provided

Qualifications

Hospitality
Upselling
English
12th Pass
Bachelor's degree
Plumbing
Conflict management
Housekeeping management
Front desk
Hindi
Diploma
Communication skills
Hotel management

Full job description

Job Description – Front Desk Executive

Location: Shalom Backpackers Hostel, Dharamshala
Department: Front Office & Guest Services
Reports To: Hostel Manager / Operations Head

About Shalom Backpackers

Shalom Backpackers is a boutique hostel brand across India, built for young travelers, explorers, and digital nomads. Our Udaipur hostel blends heritage charm with modern comfort, offering private rooms and dorms, community-driven experiences, and curated travel recommendations. We are not just a stay – we’re an experience, where culture meets community.

Role Overview

The Front Desk Executive is the face of Shalom Backpackers Udaipur, responsible for ensuring smooth operations at the reception, providing excellent guest service, managing reservations, and coordinating with multiple departments. This role demands strong communication, problem-solving, and multitasking skills to deliver memorable experiences while ensuring operational efficiency.

Key Responsibilities1. Check-in / Check-out Operations

Greet guests warmly on arrival and handle check-in/check-out efficiently.
Verify guest ID documents and complete registration as per legal and hostel policies.
Ensure billing accuracy, manage cash/UPI/card transactions, and maintain daily collection reports.
Provide a clear hostel orientation (house rules, facilities, Wi-Fi, events, safety protocols).

2. Reservations, Occupancy & Cancellations

Manage bookings across OTAs (Booking.com, Hostelworld, Airbnb, Goibibo/MMT, Agoda, etc.) and direct channels (website, calls, WhatsApp, walk-ins).
Update availability, occupancy, and cancellations in the PMS (e.g., eZee Mint) in real time.
Coordinate with revenue management to reduce overbookings and optimize occupancy.
Handle no-shows and cancellations as per hostel policy while minimizing revenue leakage.

3. Guest Experience & Travel Concierge

Act as a travel concierge: assist guests with local sightseeing, heritage tours, treks, adventure activities, food recommendations, and cultural experiences.
Promote and upsell hostel-led experiences (events, F&B specials, merchandise, travel desk services).
Engage with guests to build community through conversations, event participation, and social media moments.

4. Complaint Handling & Service Recovery

Respond promptly and empathetically to guest complaints, queries, and requests.
Log guest feedback and escalate unresolved issues to the Hostel Manager.
Follow up on complaints to ensure guest satisfaction and prevent repeat issues.

5. Housekeeping & Maintenance Coordination

Liaise with housekeeping to ensure dorms and private rooms are cleaned, sanitized, and guest-ready.
Assign housekeeping tasks based on occupancy and guest checkouts.
Monitor inventory of linen, toiletries, and supplies, raising requisitions when required.
Report repairs/maintenance issues (plumbing, electrical, AC, Wi-Fi, furniture, etc.) to operations/maintenance team and follow up until resolved.

6. Reporting & Communication

Prepare daily front office reports (occupancy, cancellations, payments, guest feedback).
Maintain smooth communication with other departments – housekeeping, kitchen, events, and management.
Share guest reviews from OTAs and direct platforms with management for brand reputation monitoring.

Skills & Competencies

Excellent communication skills in English & Hindi (knowledge of foreign languages is an advantage).
Strong guest-handling, interpersonal, and conflict resolution skills.
Tech-savvy: hands-on with PMS, OTA extranets, Google Workspace, and WhatsApp Business.
Knowledge of Udaipur’s attractions, travel circuits, and backpacker culture.
Ability to multitask and remain calm under pressure.

Qualifications & Experience

Minimum 1–2 years of experience in hospitality/front desk roles (hostel/hotel/guesthouse).
Graduate/Diploma in Hospitality, Hotel Management, or Tourism preferred.
Freshers with excellent communication and a passion for hospitality may be considered.

Work Environment & Schedule

Hostel-based role with rotational shifts (morning, evening, night).
Requires weekend and holiday availability.
High guest interaction with a multicultural community of travelers.

What We Offer

Competitive salary with incentives based on upselling and guest satisfaction.
Accommodation and meals (as per hostel policy).
Training in guest engagement, hostel tech systems, and revenue management.
Growth opportunities within Shalom Backpackers’ expanding network.
A fun, vibrant, and youthful workplace with global exposure.

Job Types: Full-time, Permanent, Fresher

Benefits:

Food provided

Ability to commute/relocate:

Mcleodganj,Himachal Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Application Question(s):

Knowledge of housekeeping management
Housekeeping Knowledge

Education:

Higher Secondary(12th Pass) (Preferred)

Language:

English (Preferred)

Location:

Mcleodganj, Himachal Pradesh

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Willingness to travel:

50% (Preferred)

Work Location: In person

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

Food provided
Paid time off

Work Location: In person

Quick apply

Refine Your Search

front desk jobs in himachal pradesh

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