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Benefits Expert - Invoicing & PO Management

Novartis -
Hyderabad, Telangana

Apply Now

Job details

Full-time
3 days ago

Qualifications

Accounts payable
Vendor management
Procurement
SAP
Finance
Master's degree
MBA

Full job description

Summary

#LI-Hybrid

Location: Hyderabad, India

About The Role:
As a Benefits Expert - Invoicing & PO Management, you independently lead and manage invoicing, purchase order, vendor management, reconciliation, reporting, and governance activities across assigned benefits programs. You do this by partnering closely with the core Benefits team, ensuring operational excellence, maintaining compliance and financial accuracy, and delivering a high-quality stakeholder experience.

In this role, you serve as a key point of contact for billing and payment-related processes, supporting business continuity, resolving stakeholder queries, and ensuring the timely and accurate execution of invoicing and PO activities. You also drive continuous improvement initiatives, strengthening controls, enhancing process efficiency, and supporting the evolving needs of the Benefits organization.

About the Role

Key Responsibilities:

Manage end-to-end Purchase Order (PO) and Invoice Management activities across benefits programs globally, ensuring timely creation, maintenance, amendment, closure, monitoring, processing, approval, payment tracking, and compliance with procurement, finance, and internal control requirements.
Serve as a key point of contact for stakeholders, vendors, Finance, Procurement, P2P Operations, and business partners to resolve operational issues, invoice discrepancies, payment-related queries, and support vendor onboarding, master data maintenance, documentation follow-ups, and vendor lifecycle management.
Support financial governance activities including budget tracking, accrual reviews, spend monitoring, open commitment management, reconciliations, reporting, and ensuring appropriate cost center usage, financial allocations, and adherence to corporate financial policies and controls.
Maintain accurate operational databases, trackers, and financial records to ensure transparency, audit readiness, effective decision-making, and the availability of complete and accurate documentation for audit, compliance, and management reporting activities.
Monitor operational risks, identify process gaps, perform root cause analysis, and drive issue resolution through collaboration with cross-functional teams.
Support process improvement initiatives focused on enhancing efficiency, strengthening controls, improving stakeholder experience, reducing manual effort, and leveraging automation and digital solutions where appropriate.
Develop, maintain, and continuously improve Standard Operating Procedures (SOPs), process documentation, governance materials, and knowledge repositories while supporting business continuity through cross-training, knowledge sharing, and acting as backup for critical operational processes.
Take ownership of assigned workstreams, manage multiple priorities, ensure high levels of quality, accuracy, and service delivery, and build strong relationships with global stakeholders through effective communication of operational and financial matters.

Essential Requirements:

Full time graduation with 5-7 years of experience in Finance Operations, with strong expertise in Accounts Payable, Purchase Order Management, Invoice Processing, and Financial Governance.
Knowledge of SAP Ariba and procurement processes.
Proven experience in Contract and Vendor Management, including vendor onboarding, master data maintenance, and stakeholder coordination. MBA or equivalent in Finance is preferred.
Strong understanding of financial controls, reconciliations, budget tracking, accrual management, and audit/compliance requirements.
Experience working with global stakeholders across Finance, Procurement, P2P, HR/Benefits, and external vendors in a multinational environment
Demonstrated track record of driving process improvement, automation, standardization, and operational excellence initiatives.
Proven experience managing complex operational processes and global stakeholder relationships.
Ability to manage multiple priorities in a fast-paced environment while maintaining strong attention to detail and ownership of deliverables.

Desirable Requirements:

Familiarity with vendor governance and vendor management activities.
Experience collaborating with cross-functional and geographically diverse stakeholder groups.
Exposure to process improvement and automation initiatives.
Experience working in global, complex, and matrixed organizations.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)

Division

People & Organization

Business Unit

Human Resources

Location

India

Site

Hyderabad (Office)

Company / Legal Entity

IN10 (FCRS = IN010) Novartis Healthcare Private Limited

Functional Area

Human Resources

Job Type

Full time

Employment Type

Regular

Shift Work

Accessibility and accommodation

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

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