Hyderguda Hyderabad Telangana Senior director Jobs – 378 Open Jobs Today

Deputy Director -Service Modernization Lead
PepsiCo —Hyderabad, Telangana
- Remote
- Engineering
- Master's degree
- Bachelor's degree
3d
Senior Director, Technology Operations & Platform Reliability
Regeneron —Hyderabad, Telangana
- Azure
- Computer Science
- AWS
- Health insurance
- Paid time off
Sr. Director, Service Desk Leader
Unisys —Hyderabad, Telangana
- Full-time
- Master's degree
- Bachelor's degree
- Agile
Senior Director Global Development Solutions
Regeneron —Hyderabad, Telangana
- Computer Science
- Master's degree
- Bachelor's degree
- Health insurance
- Paid time off
Senior Director, AIN Manufacturing Lead
Amgen —Hyderabad, Telangana
- In-person
- Manufacturing
- Leadership
Senior Director, Customer Success Management
Salesforce —Hyderabad, Telangana
- Full-time
- Salesforce
Senior Delivery Manager / Delivery Lead
Accellor —Hyderabad, Telangana
- Full-time
- Remote
- Azure
- PMP
- AWS
- Health insurance
- Paid time off
Quick apply
General Manager India (GM)
Limagrain —Hyderabad, Telangana
- Management
- Master's degree
- Recruiting
Senior Administrative Coordinator
Regeneron —Hyderabad, Telangana
- Microsoft Office
- Administrative experience
- Bachelor's degree
- Health insurance
- Paid time off
Senior Director – Quality Engineering
QualiZeal —Hyderabad, Telangana
- Full-time
- Management
- Mentoring
- AI
Associate Director- Leadership and Management Delivery
Accenture —Hyderabad, Telangana
- Full-time
- Master's degree
- Business Administration
- Training & development
14d
IN_Director_ Shared Services Outsourcing Advisory_GCC_Advisory_Hyderabad
PwC —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Finance
10d
Sales Director-Fires Suppression/Detection
Kidde-Fenwal LLC —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Senior Director
R1 RCM, Inc. —Hyderabad, Telangana
- Full-time
- Bachelor's degree
- AI
Senior Services Support Associate, Executive Coordinator, Hyderabad
Deloitte —Hyderabad, Telangana
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Deputy Director Transportation
PepsiCo —Hyderabad, Telangana
- Remote
- Management
- ERP systems
- APIs
Director PMO
Techblocks —Hyderabad, Telangana
- PMP
- Master's degree
- Project management
Quick apply
Deputy Director - Global Procurement
PepsiCo —Hyderabad, Telangana
- Remote
- Computer skills
- Leadership
Senior Director AI, Data & Solutions
Regeneron —Hyderabad, Telangana
- Azure
- Doctoral degree
- Computer Science
- Health insurance
- Paid time off
Senior Manager, Lifecycle Management (LCM) Capability Lead
Amgen —Hyderabad, Telangana
- PMP
- Master's degree
- Analysis skills
2d

I want to receive the latest job alerts for senior director in hyderguda hyderabad telangana

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior director jobs near hyderguda hyderabad telangana

Service Desk Team Leader jobs in Hyderabad, Telangana

Delivery Manager jobs in Hyderabad, Telangana

Senior Quality Engineer jobs in Hyderabad, Telangana

Associate Director jobs in Hyderabad, Telangana

Senior Director jobs in Hyderabad, Telangana

Detective jobs in Hyderabad, Telangana

Director jobs in Hyderabad, Telangana

General Manager jobs in Delhi, Delhi

Pmo jobs in Hyderabad, Telangana

Help Desk jobs in Bengaluru, Karnataka

Service Desk Team Leader jobs in Chennai, Tamil Nadu

Bar Service jobs in Kochi, Kerala

Sales Team Leader jobs in Mumbai, Maharashtra

Front Desk Receptionist jobs in Pimpri Chinchwad, Maharashtra

Service Desk Team Leader jobs in Pune, Maharashtra

Service Desk Team Leader jobs in Mumbai, Maharashtra

Senior Director Of Operations jobs in Ludhiana, Punjab

Backend Operations jobs in Hyderabad, Telangana

Senior Director Of Operations jobs in Shaikpet, Hyderabad, Telangana

Senior Director Of Operations jobs in Chennai, Tamil Nadu

Deputy Director -Service Modernization Lead

PepsiCo -
Hyderabad, Telangana

Apply Now

Job details

3 days ago

Qualifications

Engineering
Master's degree
Bachelor's degree
ITIL
APIs
ServiceNow
Agile
Budgeting
AI
MBA
Process management
Leadership
Senior leadership

Full job description

Overview:

We are seeking a Deputy Director – Service Modernization & AI-led Engineering to lead the global service management product and engineering transformation of PepsiCo’s IT ecosystem, driving an AI-first, data-driven, engineering-led, and experience-focused operating model across a large, multi-disciplinary organization.

This role owns the IT Service Management product and operating model — spanning Process, Service Experience, Automation, AI-led Engineering, Reliability, and Continuous Improvement — and leads service modernization initiatives that simplify ways of working, enable product-led capabilities, automate operations, and embed intelligent, self-healing patterns into the enterprise IT ecosystem.

You will manage managers, senior engineering leads, and strategic vendors across a global organization, drive modernization and engineering portfolios, and represent Service Management product capability to PepsiCo leadership

Responsibilities:

- Own and evolve the IT Service Management product and operating model, integrating Process Management, Service Experience, Automation, AI-led Engineering, Reliability Engineering, and Continuous Improvement frameworks across global operations.
- Lead globally distributed teams, managing managers, senior engineering leads, product capability teams, automation teams, and vendors across service management, AI-led engineering, and enterprise service modernization.
- Drive teams in an agile, product-oriented, and outcome-focused way of working, ensuring clear priorities, measurable business outcomes, disciplined execution, and continuous delivery of value.
- Establish and govern CSL/SLA KPI structures — performance dashboards, benchmarking, SLA/XLA tracking, engineering productivity metrics, service reliability metrics, and KPI Tree frameworks that connect operational performance to business value drivers.
- Drive service modernization by partnering with platform and technology teams to harmonize fragmented service management capabilities, improve integration maturity, simplify workflows, and enable scalable, API-first and event-driven service experiences.
- Build and scale ITSM product capabilities, workflow automation, service orchestration, and integration-led services as part of an AI-first operating model, including AIOps, conversational AI, chat/voice automation, Agentic AI, and intelligent workflow engineering to drive ticket deflection, ticket elimination, faster resolution, and productivity gains.
- Lead engineering-led service reliability improvements by embedding automation, observability, telemetry, root cause intelligence, proactive detection, and self-healing patterns into the service management ecosystem.
- Drive product and engineering practices across ITSM capabilities, including reusable integrations, automation frameworks, workflow standards, agile backlog management, release governance, prioritization, sprint planning, and scalable capability delivery.
- Lead multi-vendor governance, including Orchestrator–Operator models, across global functions, ensuring engineering accountability, delivery quality, cost-efficiency, standardization, and centralization opportunities.
- Drive cost-of-service optimization through automation, digitalization, product simplification, productivity engineering, and operating model simplification.
Champion organizational change management, engineering capability building, AI adoption, agile maturity, and a performance-oriented, customer-led culture across global teams.

Qualifications:

16+ years of progressive IT/technology leadership experience, including direct experience leading large team, globally distributed organizations and managing managers/senior leads.
Proven track record of enterprise ITSM/Service Management transformation in regulated, large-scale environments (FMGC or comparable enterprise settings).
Deep expertise in ServiceNow strategy, ITIL processes, and multi-tool platform harmonization/consolidation.
Demonstrated success building AIOps, ServiceNow integration and automation of services, and conversational AI/chatbot capabilities that measurably reduce MTTR, ticket volume, and manual effort.
Strong governance experience: KPI/SLA/XLA frameworks, vendor governance, service catalogue management, and audit/compliance readiness.
Experience owning multi-million-dollar budgets and driving cost-of-service optimization at enterprise scale.
Excellent stakeholder management skills, with experience engaging senior leadership, Global Process Owners, and multi-vendor ecosystems.
Bachelor's degree in Engineering or related field; advanced management education (MBA) preferred.

Apply Now

Refine Your Search

senior director jobs in hyderguda hyderabad telangana

Deputy Director -Service Modernization Lead

Senior Director, Technology Operations & Platform Reliability

Sr. Director, Service Desk Leader

Senior Director Global Development Solutions

Senior Director, AIN Manufacturing Lead

Senior Director, Customer Success Management

Senior Delivery Manager / Delivery Lead

General Manager India (GM)

Senior Administrative Coordinator

Senior Director – Quality Engineering

Associate Director- Leadership and Management Delivery

IN_Director_ Shared Services Outsourcing Advisory_GCC_Advisory_Hyderabad

Sales Director-Fires Suppression/Detection

Senior Director

Senior Services Support Associate, Executive Coordinator, Hyderabad

Deputy Director Transportation

Director PMO

Deputy Director - Global Procurement

Senior Director AI, Data & Solutions

Senior Manager, Lifecycle Management (LCM) Capability Lead

I want to receive the latest job alerts for senior director in hyderguda hyderabad telangana

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected