Ka Systems escalation shift lead Jobs – 258 Open Jobs Today

Systems Escalation Shift Lead
ECI —Bengaluru, Karnataka
- Azure
- English
- Windows
10d
Shift Lead
Airowire Networks Pvt Ltd —HSR Layout, Bengaluru, Karnataka
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- Analysis skills
- Team management
- Mentoring
- Health insurance
Quick apply
Customer Service Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Salesforce
Senior Technical Consultant – Shift Lead (Shared Data/ODSP Tenant Migration)
Kyndryl —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Windows
- SharePoint
- Communication skills
4d
Senior Delivery Manager / Delivery Lead
Accellor —Bengaluru, Karnataka
- Full-time
- Remote
- Azure
- PMP
- AWS
- Health insurance
- Paid time off
Quick apply
Customer Service Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Salesforce
Senior Technical Consultant – Shift Lead (Entra Apps Tenant Migration)
Kyndryl —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Windows
11d
Lead Systems Engineer-Unix
Société Générale —Bengaluru, Karnataka
- Weekend availability
- Linux
- Leadership
Senior Technical Consultant – Shift Lead (Apple Devices Tenant Migration)
Kyndryl —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Microsoft Access
11d
Senior Executive -Warehouse Operations
Logiwiz Logistics (India) Pvt. Ltd —Dod Ballapur, Karnataka
- ₹30,000 - ₹50,000 a month
- Full-time
- ERP systems
- Master's degree
- Bachelor's degree
Quick apply
Senior Technical Consultant – Shift Lead (Power Platform Tenant Migration)
Kyndryl —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- Windows
- APIs
5d
IT Lead
Insure Pro 2.0 —Bangalore City, Bengaluru, Karnataka
- ₹68,000 - ₹1,20,000 a month
- Full-time
- In-person
- Paid time off
- Paid sick time
Quick apply
Senior Technical Consultant – Shift Lead (Devices Tenant Migration)
Kyndryl —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Microsoft Access
- Windows
4d
Senior Technical Consultant – Shift Lead (Power BI Tenant Migration)
Kyndryl —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Windows
10d
Senior Technical Consultant – Shift Lead
Kyndryl —Bengaluru, Karnataka
- Full-time
- SharePoint
SCS Team Lead, Support Operations
Infor —Bengaluru, Karnataka
- Hybrid work
- Hospitality
- Management
- Customer service
Lead Technical SAAS Support
Dover India Innovation Center —Bengaluru, Karnataka
- Oracle
- Software troubleshooting
- Salesforce
11d
Customer Service Senior Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Salesforce
Team Leader - Inbound Customer Support
One Point One Solutions Ltd —Bengaluru, Karnataka
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Facility Manager – Campus Operations
ArtPark - I-Hub for Robotics and Autonomous Systems Innovation Foundation —Bengaluru, Karnataka
- Engineering
- Bachelor's degree
- Team management

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Systems Escalation Shift Lead

ECI -
Bengaluru, Karnataka

Apply Now

Job details

10 days ago

Qualifications

Microsoft Windows Server
Azure
English
Windows
RBAC
DHCP
ITIL
Virtualization
Scripting
DNS
SharePoint
VMWare
Linux
Desktop administration
Citrix
PowerShell
Active Directory
Intune

Full job description

About ECI
ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.
At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world.

Role Overview
We are seeking a Senior Systems Engineer with deep expertise in Microsoft technologies, Azure cloud services, and enterprise migrations. This role involves designing, implementing, and managing complex infrastructure environments across Azure, Microsoft 365, Exchange, Intune, SharePoint, Teams, VMware, Citrix, and related technologies. The ideal candidate will lead migration and upgrade projects, ensure security compliance, and deliver scalable solutions aligned with ECI’s standards.

Key Responsibilities

Azure Cloud Management
Provision and manage Azure VMs, networking, and storage.
Configure Azure AD, RBAC, App Registrations, and Key Vault.
Implement ARM templates and Bicep for Infrastructure as Code.
Monitor and troubleshoot using Azure Monitor and Log Analytics.
Ensure security via Azure Security Center and compliance best practices.
Microsoft 365 & Exchange
Administer Exchange Online and on-prem Exchange (DAG, server roles).
Configure Hybrid Exchange, mail flow, connectors, transport rules.
Manage M365 Admin Center, retention policies, and compliance.
Implement SPF, DKIM, DMARC and email security solutions (ProofPoint, Mimecast).
Perform migration and upgrades for Exchange and M365 services.
Collaboration & Productivity Tools
Manage SharePoint Online, OneDrive, and Teams (including migrations).
Configure permissions, workflows, and Power Automate integrations.
Ensure security and compliance across collaboration platforms.
Endpoint Management
Administer Intune for device enrollment, compliance, and app protection.
Configure Autopilot for device provisioning and hybrid join.
Implement Conditional Access and certificate management.
Virtualization & Desktop Solutions
Manage Cloud PC (Windows 365) provisioning and integration with Intune.
Configure and support Azure Virtual Desktop (AVD).
Knowledge on Citrix Desktop Virtualization.
Windows Server & Infrastructure
Manage Active Directory, DNS, DHCP, Group Policies, and clustering.
Implement DFS (Distributed File System) for file replication and namespace management.
Configure Hyper-V, IIS, NPS, and certificate management.
Automate tasks using PowerShell scripting.
Ensure high availability and performance monitoring.
Security & Compliance
Implement Data Loss Prevention, threat management, and audit logging.
Ensure adherence to regulatory compliance across all platforms.
Migration Expertise
Lead on-prem to cloud migrations, tenant-to-tenant migrations, and upgrades across all Microsoft workloads and virtualization platforms.
Possess basic Linux administration and troubleshooting skills.

Required Skills & Experience

8 - 12 years in IT infrastructure.
Hands-on experience in:
Azure services (VMs, networking, storage, RBAC, security).
Exchange Online & On-Prem, M365, Intune, AutoPilot.
SharePoint, Teams, OneDrive administration and migration.
DFS implementation and management.
VMware & Citrix environments.
Strong PowerShell scripting and automation skills.
Expertise in security and compliance for Microsoft 365 and Azure.
Proven track record in large-scale migration projects.
Understanding and execution of ITIL framework (Especially; Problem, Change Management, RCA and RFC process and procedures)
Should be well versed in communication (English, Written and Oral) and be able to co-ordinate efficiently with onsite sub-ordinates and direct in-line managers
Provide excellent customer service to internal IT customers and application owners and users.
Remain vigilant while continuing to maintain and enhance the overall security of Alphaserve and the client’s receiving our services.
Maintain awareness about the potential risks based on the environment they are operating in and the clients they are working on

Working Conditions

Ability to work in an independent environment with moderate supervision
Ability to work under a moderate noise level (i.e. working on an open floor with printers, telephones, and computers)
Ability to travel for business and work beyond normal business hours when necessary
Ability to be flexible and successfully respond to multiple work pressures
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components
Lifting and transporting of moderately heavy objects, such as computers and peripherals

About ECI
ECI is a leading provider in the financial industry of cloud and technical solutions. With over 25 years in business, ECI has upheld a reputation of developing top-tier industry technologists by allowing them to work in fast-paced and dynamic environments. Focusing on a “promote from within” culture allows our team to grow both personally and professionally.

ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you!

Apply Now

Refine Your Search

systems escalation shift lead jobs in ka

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