Kasaragod, Kerala Front office associate Jobs – 1 Open Jobs Today

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Front Office Associate
Malabar Ocean Front Resort and Spa —Kasargod, Kerala
*Concierge Duties:* Provide resort information, offer recommendations for local attractions, and coordinate services like transportation.
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Front Office Associate ( Male & Female)
MALABAR OCEAN FRONT RESORT & SPA, NILESHWAR,KASARGOD —Nileshwar, Kerala
Previous experience in a customer service or front office role is preferred. Reservations and Room Assignments: Maintain a clean and organized front desk area.
₹8,086.00 - ₹15,315.53 a month
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front office associate jobs near kasaragod, kerala

Guest Services: Warmly welcome guests, handle registrations (check-ins), and manage departure procedures (check-outs).
Reservations & Billing: Answer calls, process bookings, handle special requests, and verify and process cash or credit payments.
Concierge Duties: Provide resort information, offer recommendations for local attractions, and coordinate services like transportation.
Issue Resolution: Handle guest grievances calmly and professionally, taking proactive steps to resolve issues.
Departmental Liaison: Communicate closely with Housekeeping and Engineering to ensure room statuses are updated accurately in the system and that maintenance or cleaning requests are handled promptly.

Job Type: Full-time

Work Location: In person