Kollam Kerala Process associate operations Jobs – 3 Open Jobs Today

Process Associate - Operations
Rologics InfoLabs Pvt Ltd —Tangasseri, Kerala
- From ₹10,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- B.Sc
- Health insurance
- Paid time off
Quick apply
13d
Assistant Manager
Ideal Marketing Associates —Karunagappalli, Kerala
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
- Cell phone reimbursement
Quick apply
11d
Accountant
Ideal Marketing Associates —Karunagappalli, Kerala
- ₹12,000 - ₹15,000 a month
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
- Paid time off
- Cell phone reimbursement
Quick apply
12d

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Process Associate - Operations

Rologics InfoLabs Pvt Ltd
Tangasseri, Kerala

Quick apply

Job details

Fresher | Full-time
From ₹10,000 a month
13 days ago

Benefits

Health insurance
Paid time off

Qualifications

Microsoft Word
Microsoft Excel
B.Sc
Microsoft Office
Master's degree
MCA
Analysis skills
Quality assurance
Bachelor's degree
Data entry
Training & development
Process management
Communication skills
Time management

Full job description

Rologics InfoLabs Pvt Ltd is seeking a proactive and detail-oriented process associate to support our expanding operations team. In this role, you will play a key part in managing day-to-day client processes, ensuring service excellence, and contributing to the successful delivery of projects for global and domestic clients. This is a non-technical position ideal for candidates with strong organizational, communication, and analytical abilities who are eager to build a career in operations and process management.

Key Responsibilities

Process Management: Execute day-to-day activities for assigned client processes, ensuring accuracy, timeliness, and adherence to defined SLAs and workflows.
Data Entry & Processing: Enter, validate, and maintain data in company systems with a high level of accuracy; investigate and resolve discrepancies to ensure data integrity.
Customer Service Support: Handle internal and external queries in a professional manner, provide clear and timely information, and coordinate with other teams to resolve issues.
Documentation & Reporting: Maintain up-to-date process documentation, logs, and records; prepare periodic reports and summaries in line with company standards and client requirements.
Quality Assurance: Monitor process activities for compliance with quality standards, highlight gaps, and recommend enhancements to improve efficiency and effectiveness.
Collaboration: Work closely with cross-functional teams (operations, quality, HR, finance, and client teams) to ensure smooth, end-to-end process execution aligned with client expectations.
Process Improvement: Support continuous improvement initiatives by identifying bottlenecks, suggesting best practices, and contributing to cost and time optimization efforts.
Compliance: Ensure all activities are performed in line with organizational policies, client guidelines, and applicable regulatory requirements.

Requirements

Education: Bachelor’s degree in BSc, BTech, MCA, or any discipline, or equivalent work experience.
Experience: 0–2 years of experience in operations, back-office, BPO, or process-oriented roles (freshers with strong skills and attitude are encouraged to apply).
Strong attention to detail with the ability to deliver accurate work under minimal supervision.
Excellent verbal and written communication skills, with a customer-focused approach.
Proficiency in Google Sheets and Microsoft Office (Word, Excel); comfort working with web-based tools and internal systems.
Good organizational and time-management skills with the ability to handle multiple tasks and priorities in a fast-paced, team-driven environment.
Strong problem-solving mindset and critical thinking abilities with a willingness to take ownership of assigned tasks.

What We Offer

Competitive salary package and performance-based benefits.
Clear career growth pathways with exposure to diverse client processes and domains.
A dynamic, collaborative, and inclusive work culture where your ideas and contributions are valued.
Structured training and development programs to build your skills in operations, process management, and tools such as Google Workspace and MS Office.
Opportunity to work with a growing BPO company and be part of its expansion journey from Kollam, Kerala.

Interested candidates can learn more about us at https://rologicsinfolabs.com/.

Job Types: Full-time, Fresher

Pay: From ₹10,000.00 per month

Benefits:

Health insurance
Paid time off

Work Location: In person

Quick apply

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process associate operations jobs in kollam kerala

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