Maharashtra Technical architect endpoint management Jobs – 67 Open Jobs Today

Enterprise Technology Architect
Accenture —Pune, Maharashtra
- Full-time
- Computer Science
- Bachelor's degree
- Leadership
Technical Architect - Endpoint Management
Microland —Mumbai, Maharashtra
- Software troubleshooting
- Microsoft Office
- Master's degree
21h
Lead Technical Architect – Microsoft Platform
General Mills —Mumbai, Maharashtra
- Hybrid work
- Azure
- Windows
- Scripting
Sr. Manager - Enterprise IT Architecture
Davies —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- Project management
- Bachelor's degree
Quick apply
IAM Solution Architect
METRO Global Solution Center IN —Pune, Maharashtra
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- DevOps
Quick apply
Sr. Cloud Architect
Cognizant —Pune, Maharashtra
- Full-time
- Hybrid work
- Windows
11d
Technical Services Engineer Expert_Intune
Fujitsu —Pune, Maharashtra
- Azure
- Windows
- Databases
3d
Technical Services Engineer Expert_Intune/MDM
Fujitsu —Pune, Maharashtra
- Azure
- Windows
- Databases
3d
Country-Specific IT Manager
Walter P Moore —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- English
Solution Architect - Senior Staff Engineer
Synopsys —Pune, Maharashtra
- Doctoral degree
- B.Sc
- Master's degree
- Health insurance
Lead OT Cybersecurity Solutions Architect
Facility Performance Consulting Limited —Pune, Maharashtra
- Full-time
- Hybrid work
- Continuous improvement
- Agile
- Health insurance
Quick apply
8d
Field Tech Strategist
CrowdStrike —Mumbai, Maharashtra
- Full-time
- Research
- Analysis skills
- Travel
Lead Architect
TMF Group —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
Cloud Solution Architect - Security
Microsoft —Mumbai, Maharashtra
- Full-time
- Computer Science
- Bachelor's degree
- IT
9d
Security Solutions Architect, SMB/SME
Qualys —Pune, Maharashtra
- Full-time
- Azure
- AWS
- APIs
Subject Matter Expert - Multi
Orange Business —Navi Mumbai, Maharashtra
- Azure
- AWS
- Analysis skills
- Health insurance
- Work from home
Principal, Centralized "Azure Kubernetes Service" (AKS)
Northern Trust Corp. —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- AWS
Technical Services Engineer Practitioner
Fujitsu —Pune, Maharashtra
- Azure
- Windows
- Databases
4d
Senior Azure Data Platform Engineer
HoonarTek —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Research
Security Solution Architect
Qualys —Pune, Maharashtra
- Full-time
- Azure
- AWS
- APIs

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Enterprise Technology Architect

Accenture -
Pune, Maharashtra

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Job details

Full-time

Qualifications

Computer Science
Call centre
IVR
Bachelor's degree
ITIL
Telecommunication
Leadership
Communication skills

Full job description

Project Role : Enterprise Technology Architect
Project Role Description : Architect complex end-to-end IT solutions across the enterprise. Apply the latest technology and industry expertise to create better products and experiences.
Must have skills : Unified Communication and Collaboration Operations
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
Results-driven individual specializing in Unified Communications and Contact Center operations with 8+ years of experience in designing, implementing, and optimizing enterprise voice and CCaaS platforms. Expertise in AudioCodes SBC, Zoom Contact Center, and automation tools like Starfish, with a strong focus on high availability, secure SIP-based communications, and operational efficiency. Proven ability to lead global teams, align technology with business goals, and drive performance through analytics and workforce optimization.

Roles & Responsibilities:

Architect and manage enterprise voice infrastructure using AudioCodes SBC, ensuring secure SIP routing, interoperability, and high availability across hybrid environments.
Troubleshoot complex VoIP issues including SIP signaling, media flows, NAT traversal, and QoS optimization.
Lead Zoom Contact Center administration, including IVR design, intelligent call routing, and omnichannel queue management.
Drive workforce management (WFM/WFO) initiatives to optimize staffing and improve KPIs such as CSAT, FCR, NPS, and AHT.
Implement and manage Starfish automation for user provisioning, lifecycle management, and configuration governance.
Streamline onboarding/offboarding processes and eliminate manual errors through automation and real-time auditing.
Collaborate with IT, Security, and business stakeholders to ensure compliance, data protection, and seamless integration with CRMs and ticketing platforms.
Define operational playbooks, oversee change management, and lead platform upgrades and transformation initiatives.
Manage vendor relationships (AudioCodes, Zoom, Starfish) and negotiate SLAs to ensure service reliability and performance.
Translate business requirements into scalable technical solutions aligned with enterprise communication strategies.

Professional & Technical Skills:

Unified Communications & Contact Center: AudioCodes SBC (Session Border Controllers), Zoom Contact Center / Zoom Phone (CCaaS), Omnichannel routing, IVR design, call flow optimization
Protocols & Networking: SIP, VoIP, RTP, SRTP, TLS,NAT, Firewall, QoS optimization, Wireshark and SIP trace analysis
Automation & Tools: Starfish (Provisioning, analytics, lifecycle management)

INEMsoft Endpoint Manager (device lifecycle & patch management)

Core Competencies: Troubleshooting (SIP logs, ladder diagrams, SBC traces), Workforce Management (WFM/WFO), Vendor & Stakeholder Management

Change Management & Governance (ITIL-aligned)

10+ years of experience in telecommunications, UCaaS, and contact center ecosystems with 4+ years in leadership roles.
Strong expertise in enterprise SBC platforms (AudioCodes) and modern cloud-based CCaaS solutions.
Proven experience integrating third-party automation solutions (e.g., Starfish) within UC environments.
Bachelor s degree in Telecommunications / IT / Computer Science (or related field).
Certifications preferred: AudioCodes Certified Professional (ACP), Zoom Contact Center / Zoom Phone certifications.
Demonstrated leadership in global delivery, strategic planning, and stakeholder engagement across distributed teams.

Additional Information:

The candidate should have minimum 7.5 years of experience in Unified Communication and Collaboration Operations.
This position is based at our Pune office.
A 15 years full time education is required.

15 years full time education

Apply Now

Refine Your Search

technical architect endpoint management jobs in maharashtra

Enterprise Technology Architect

Technical Architect - Endpoint Management

Lead Technical Architect – Microsoft Platform

Sr. Manager - Enterprise IT Architecture

IAM Solution Architect

Sr. Cloud Architect

Technical Services Engineer Expert_Intune

Technical Services Engineer Expert_Intune/MDM

Country-Specific IT Manager

Solution Architect - Senior Staff Engineer

Lead OT Cybersecurity Solutions Architect

Field Tech Strategist

Lead Architect

Cloud Solution Architect - Security

Security Solutions Architect, SMB/SME

Subject Matter Expert - Multi

Principal, Centralized "Azure Kubernetes Service" (AKS)

Technical Services Engineer Practitioner

Senior Azure Data Platform Engineer

Security Solution Architect

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