Mh Senior amazon connect engineer Jobs – 19 Open Jobs Today

Senior Amazon Connect Engineer
Cloudelligent —Pune, Maharashtra
- Full-time
- Remote
- Computer Science
- Salesforce
- DevOps
Quick apply
13h
Senior Software Engineer – Amazon Connect & Salesforce Voice
Jade Global —Pune, Maharashtra
- Full-time
- Computer Science
- Salesforce
- AWS
6d
Lead / Senior AWS Connect Engineer with Salesforce Service Cloud Voice
EPAM Systems, Inc. —Pune, Maharashtra
- Salesforce
- Java
- AWS
- Health insurance
- Paid time off
Senior Professional Services Engineer (NTR-x)
Ikrux —Pune, Maharashtra
- Full-time
- Azure
- Windows
- SQL
Senior Professional Services Engineer (NTRX)
Persistent —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- Windows
- SQL
- Flexible schedule
Senior Professional Services Engineer (NTRX)
Avisoft —Pune, Maharashtra
- ₹5,00,000 - ₹12,00,000 a year
- Full-time
- Hybrid work
- Azure
- Windows
- SQL
Quick apply
14d
Senior Professional Services Engineer
Persistent —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- Windows
- SQL
- Flexible schedule
Senior Software Engineer
Autodesk —Pune, Maharashtra
- Full-time
- Computer Science
- Master's degree
- Databases
14h
Enterprise Account Manager, Financial Services - India
AWS India - Karnataka —Mumbai, Maharashtra
- Full-time
- Computer Science
- Master's degree
- AWS
2d
Senior AWS Migration Engineer with Gen AI
EPAM Systems, Inc. —Pune, Maharashtra
- Master's degree
- AWS
- Computer networking
- Health insurance
- Paid time off
Senior Network Engineer
Two Elephants Technologies LLP —Solapur, Maharashtra
- ₹4,48,494.17 - ₹13,91,703.52 a year
- Full-time
- Azure
- System design
- AWS
Quick apply
Sr. DataOps Engineer-VOIS
Vodafone —Pune, Maharashtra
- Full-time
- Azure
- DevOps
- AWS
Senior Software Lead
Octave Intelligence —Pune, Maharashtra
- Azure
- Computer Science
- Java
Senior Administrator - Digital Voice ( VC2 )
Microland —Pune, Maharashtra
- Bachelor's degree
8d
Sr. Data Engineer
Madison Logic —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- SQL
- AWS
- Work from home
Quick apply
Senior IoT System Architect (Pune/Gurugram/Pondicherry)
Whirlpool —Pune, Maharashtra
- Azure
- Software troubleshooting
- DevOps
9d
Senior AI Tools support Specialist
Teradata —Maharashtra
- Full-time
- Azure
- Computer Science
- Windows
Sr. Backend Engineer
Madison Logic —Pune, Maharashtra
- Full-time
- Hybrid work
- English
- Java
- Master's degree
- Work from home
Quick apply
Principal Account Manager
AWS India - Haryana —Mumbai, Maharashtra
- Full-time
- Computer Science
- Sales
- Master's degree

I want to receive the latest job alerts for senior amazon connect engineer in mh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior amazon connect engineer jobs near mh

Service Engineer jobs in Pune, Maharashtra

Senior Engineer jobs in Pune, Maharashtra

Senior Software Engineer jobs in Pune, Maharashtra

Back End Developer jobs in Pune, Maharashtra

Senior Administrator jobs in Pune, Maharashtra

Enterprise Account Manager jobs in Mumbai, Maharashtra

Data Engineer jobs in Pune, Maharashtra

Software Architect jobs in Pune, Maharashtra

Account Manager jobs in Mumbai, Maharashtra

It Support Engineer jobs in Ahmedabad, Gujarat

Service Engineer jobs in Bhopal, Madhya Pradesh

Service Engineer jobs in Surat, Gujarat

Devops Engineer jobs in Hyderabad, Telangana

Service Engineer jobs in Kolhapur, Maharashtra

Ai Engineer jobs in Ahmedabad, Gujarat

Service Engineer jobs in Ahmedabad, Gujarat

Qa Engineer jobs in Pune, Maharashtra

Senior Engineer jobs in Airoli, Navi Mumbai, Maharashtra

Senior Manager Hr jobs in Chennai, Tamil Nadu

Senior Engineer jobs in Ahmedabad, Gujarat

Senior Amazon Connect Engineer

Cloudelligent -
Pune, Maharashtra

Quick apply

Job details

Full-time
13 hours ago

Qualifications

CI/CD
Cloud architecture
Computer Science
Call center experience
Enterprise Software
Salesforce
DevOps
AWS Certification
Master's degree
AWS
IVR
Bachelor's degree
Machine learning
Terraform
Continuous integration
REST
Natural language processing
APIs
ServiceNow
S3
Web services
DynamoDB
Solution architecture
AI
Communication skills
Python
AWS Certified Developer – Associate
Identity & access management

Full job description

Position Title: Senior Amazon Connect Engineer

Employment Time: Full-Time

Timings: 8:00 am- 5:00 pm CST (US Central Time)

Location: Remote, India

About Cloudelligent

Cloudelligent is Cloud-native consultancy and AWS Advanced consulting partner! We specialize in providing bespoke cloud solutions to startups and SMBs. Being a next-gen cloud service provider, Cloudelligent helps businesses to make the most out of their cloud investment. We have an international footprint with a diverse team of domain experts, and we are customer obsessed.

Job Objective

As a Senior Amazon Connect Engineer at Cloudelligent, you will design, implement, and optimize cloud-based contact center solutions using Amazon Connect and the broader AWS ecosystem. You will work closely with customers, solution architects, and cross-functional teams to deliver scalable, secure, and AI-powered customer engagement solutions.

This role requires strong expertise in Amazon Connect, AWS serverless technologies, system integrations, and contact center best practices. You will also contribute to solution design, technical workshops, and go-to-market (GTM) initiatives while helping customers modernize their contact center environments.

Responsibilities

Design, implement, and support enterprise-scale Amazon Connect solutions.
Configure and customize Amazon Connect components, including Contact Flows, Queues, Routing Profiles, Quick Connects, Hours of Operation, and Agent Workspaces.
Develop serverless applications using AWS Lambda, API Gateway, Step Functions, DynamoDB, Amazon S3, and EventBridge to extend Amazon Connect functionality.
Integrate Amazon Connect with CRM, ERP, ServiceNow, Salesforce, Zendesk, and other enterprise platforms using REST APIs and AWS services.
Implement conversational AI solutions using Amazon Lex and Amazon Bedrock to enhance self-service and customer experiences.
Configure Contact Lens, call recording, transcription, analytics, and reporting capabilities.
Troubleshoot and optimize Amazon Connect deployments for performance, reliability, scalability, and security.
Collaborate with customers and internal teams to gather requirements and translate business needs into technical solutions.
Participate in architecture discussions, solution design, technical workshops, and customer demonstrations.
Support go-to-market (GTM) initiatives by contributing to solution development, technical proposals, and proof-of-concepts.
Stay current with the latest Amazon Connect features, AWS services, and contact center technologies.

Requirements

Bachelor’s or Master’s degree in Computer Science, AI, Machine Learning, or a related field.
5+ years of experience in cloud architecture and implementation.
3+ years of Amazon Connect experience.
3+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e.g., Rasa, Dialogflow, Lex, or any Bot Service) at enterprise scale in a contact center environment.
3+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e.g., Rasa, Dialogflow, Lex, or any Bot Service) at enterprise scale in a contact center environment
3+ years hands-on coding experience with REST APIs and web services, including successful integration of 3+ contact center platforms (e.g., Genesys, Amazon Connect, Five9)
Strong experience configuring Amazon Connect, including Contact Flows, Routing Profiles, Queues, Quick Connects, and Agent Workspace.
Experience with AWS services including AWS Lambda, API Gateway, Amazon S3, DynamoDB, Step Functions, IAM, and CloudWatch.
Proficiency in Python for automation, integrations, and serverless development.
Experience integrating Amazon Connect with enterprise applications using REST APIs.
Knowledge of contact center technologies and concepts, including IVR, ACD, call routing, customer experience, and workforce optimization.
Experience implementing conversational AI solutions using Amazon Lex and/or Amazon Bedrock.
Familiarity with Infrastructure as Code (CloudFormation or Terraform).
Excellent communication skills with the ability to collaborate effectively with technical and business stakeholders.

Highly Desirable

Knowledge of CI/CD pipelines and DevOps practices for AWS environments.
Experience supporting solution architecture, proof-of-concepts, customer workshops, and pre-sales activities.
Relevant certifications (e.g., AWS Certified Generative AI Developer- Professional, AWS Certified Machine Learning – Associate, AWS Certified AI Practitioner).

1YrWkGBkAZ

Quick apply

Refine Your Search

senior amazon connect engineer jobs in mh

Senior Amazon Connect Engineer

Senior Software Engineer – Amazon Connect & Salesforce Voice

Lead / Senior AWS Connect Engineer with Salesforce Service Cloud Voice

Senior Professional Services Engineer (NTR-x)

Senior Professional Services Engineer (NTRX)

Senior Professional Services Engineer (NTRX)

Senior Professional Services Engineer

Senior Software Engineer

Enterprise Account Manager, Financial Services - India

Senior AWS Migration Engineer with Gen AI

Senior Network Engineer

Sr. DataOps Engineer-VOIS

Senior Software Lead

Senior Administrator - Digital Voice ( VC2 )

Sr. Data Engineer

Senior IoT System Architect (Pune/Gurugram/Pondicherry)

Senior AI Tools support Specialist

Sr. Backend Engineer

Principal Account Manager

I want to receive the latest job alerts for senior amazon connect engineer in mh

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected