Ramnagar Uttarakhand Front office executive Jobs – 2 Open Jobs Today

Front Office Manager
Espire Hospitality Limited —Jim Corbett National Park, Uttarakhand
- ₹50,000 - ₹55,000 a month
- Full-time
- Inventory management
- Administrative experience
- Bachelor's degree
- Food provided
Quick apply
2d
Front Office Executive
Marriott International, Inc —Ramnagar, Uttarakhand
- Full-time
- 12th Pass
- Supervising experience
- POS
14d

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Front Office Manager
Espire Hospitality Limited —Jim Corbett National Park, Uttarakhand
Strong working knowledge of Opera PMS or similar Property Management Systems. The ideal candidate will be responsible for delivering exceptional guest…
₹50,000 - ₹55,000 a month
Quick apply
2d
Front Desk Associate
Moustache Escapes —Nainital, Uttarakhand
Experience of at least 1 year in service industry preferred. Manage back-office systems and processes. Ensuring that Guests have a great time and convert their…
₹15,000 - ₹18,000 a month
Quick apply

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Front Office Manager

Espire Hospitality Limited
Jim Corbett National Park, Uttarakhand

Quick apply

Job details

Permanent | Full-time
₹50,000 - ₹55,000 a month
2 days ago

Benefits

Provident Fund
Food provided

Qualifications

Inventory management
Upselling
Administrative experience
Bachelor's degree
Hospitality Management
Office management
Diploma
Communication skills
Hotel experience
Office experience

Full job description

Job Description – Front Office Manager

Property: ZANA – A Luxury Escape, Jim Corbett
Location: Dhikuli, Jim Corbett, Uttarakhand
Department: Front Office
Reports To: General Manager
Employment Type: Full-Time

About ZANA – A Luxury Escape, Jim Corbett

Nestled amidst the pristine wilderness of Jim Corbett, ZANA – A Luxury Escape, Jim Corbett is a luxury resort by Espire Hospitality Group, offering an exceptional blend of refined hospitality, nature-inspired experiences, and personalized service. The resort features elegantly designed rooms and cottages, premium dining experiences, luxury event spaces, and world-class amenities, creating memorable stays for leisure and corporate guests alike.

Position Summary

We are seeking a dynamic, guest-centric, and passionate Front Office Manager to lead all Front Office operations at ZANA – A Luxury Escape, Jim Corbett. The ideal candidate will be responsible for delivering exceptional guest experiences, leading a high-performing team, ensuring operational excellence, and upholding the luxury service standards synonymous with the ZANA brand.

Key Responsibilities

Lead and oversee all Front Office operations, including Reception, Guest Relations, Concierge, Bell Desk, and Reservations coordination.
Ensure seamless check-in and check-out experiences while delivering personalized luxury service.
Maintain the highest standards of guest satisfaction and brand service excellence.
Recruit, train, mentor, and develop the Front Office team.
Handle guest feedback, complaints, and service recovery promptly and professionally.
Coordinate closely with Housekeeping, Engineering, Food & Beverage, Sales, and Revenue teams to ensure smooth hotel operations.
Monitor room inventory, room assignments, VIP arrivals, and special guest requests.
Drive upselling initiatives to maximize room revenue and guest experience.
Ensure compliance with hotel SOPs, brand standards, statutory regulations, and safety procedures.
Prepare departmental budgets, forecasts, and operational reports.
Monitor guest reviews and implement continuous service improvement initiatives.
Maintain grooming, discipline, and performance standards within the department.
Support resort operations during high occupancy, weddings, conferences, and special events.

Qualifications

Bachelor's Degree or Diploma in Hotel Management or Hospitality Management.
Minimum 6–8 years of Front Office experience with at least 2 years as Front Office Manager or Assistant Front Office Manager in a luxury hotel or resort.
Resort experience is highly preferred.
Strong working knowledge of Opera PMS or similar Property Management Systems.
Excellent leadership, communication, and interpersonal skills.
Strong understanding of room inventory management, revenue optimization, and guest relations.
Ability to work under pressure while maintaining exceptional service standards.

Core Competencies

Luxury Guest Experience
Leadership & Team Development
Service Recovery
Revenue Upselling
Operational Excellence
Communication & Relationship Management
Budgeting & Cost Control
Problem Solving & Decision Making
Attention to Detail
Cross-functional Collaboration

Why Join ZANA – A Luxury Escape, Jim Corbett?

Be a part of one of Espire Hospitality Group's flagship luxury resort destinations.
Opportunity to work in a premium luxury hospitality environment surrounded by nature.
Excellent learning, career growth, and leadership development opportunities.
Competitive compensation, accommodation, and duty meals as per company policy.

Pay: ₹50,000.00 - ₹55,000.00 per month

Benefits:

Food provided
Provident Fund

Application Question(s):

What is your current in hand ?
What is your monthly CTC ?
What is your Notice Period in days ?

Location:

Jim Corbett National Park, Uttarakhand (Required)

Work Location: In person

Quick apply

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