Sholinganallur Chennai Tamil Nadu Ocean customer experience specialist email Jobs – 3 Open Jobs Today

Ocean Customer Experience Specialist - Email
Maersk —Chennai, Tamil Nadu
- Full-time
- English
- Bachelor's degree
- Communication skills
Ocean Customer Experience Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- English
- Bachelor's degree
- Communication skills
Multi carrier - Landside Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- English
- Bachelor's degree
- Communication skills

More jobs to discover

Find similar jobs that you might be interested in.

Ocean Customer Experience Specialist
Maersk —Chennai, Tamil Nadu
At higher levels, individuals work independently, follow standards, and adjust processes to solve problems. The job requires limited job and business knowledge…
2h
Ocean Customer Experience Specialist - Email
Maersk —Chennai, Tamil Nadu
It’s typically an entry to mid-level role, focused on execution, coordination, and ensuring a smooth customer experience. Bachelor's degree in any discipline.

I want to receive the latest job alerts for ocean customer experience specialist email in sholinganallur chennai tamil nadu

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ocean customer experience specialist email jobs near sholinganallur chennai tamil nadu

Customer Experience Specialist jobs in Chennai, Tamil Nadu

Mail Carrier jobs in Chennai, Tamil Nadu

Customer Experience Specialist jobs in Borivali, Mumbai, Maharashtra

Customer Service Work From Home jobs in Chennai, Tamil Nadu

Customer Service,work From Home jobs in Kolkata, West Bengal

Customer Experience Specialist jobs in Delhi, Delhi

Customer Experience Specialist jobs in Hyderabad, Telangana

Blinkit , Customer Support jobs in Vadodara, Gujarat

Mail Carrier jobs in Noida, Uttar Pradesh

Email Mail jobs in Kolkata, West Bengal

Back Office, Mail Process, Chat Process jobs in Mumbai, Maharashtra

Housewife,no Experience jobs in Delhi

Flipkart Work From Home , Customer Service jobs in Hyderabad, Telangana

Data Analytics With One Year Experience jobs in Chennai, Tamil Nadu

React Native Developer 1 Year Experience jobs in Remote

Ocean Customer Experience Specialist - Email

Maersk -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Call center experience
English
Bachelor's degree
Communication skills

Full job description

This is a Customer Experience operations role where the main responsibility is to support customers after they are onboarded. It involves handling customer queries, managing cases, maintaining relationships, and resolving issues like contracts or disputes.The role is more operational and administrative in nature, where you follow standard processes, handle routine tasks independently, and escalate complex issues when needed. It’s typically an entry to mid-level role, focused on execution, coordination, and ensuring a smooth customer experience.

At Maersk , we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning , and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.

You will be Responsible for:

Managing customer interactions across channels and ensuring timely resolution of queries
Handling customer cases efficiently and maintaining accurate updates
Supporting customer onboarding and maintaining strong customer relationships
Managing contracts, resolving disputes, and ensuring service quality
Performing day-to-day administrative and operational tasks as per defined processes
Following standard procedures and ensuring smooth execution of tasks
Escalating complex or non-routine issues to senior team members
Collaborating with internal teams to support overall customer experience.

Qualifications & Eligibility

Bachelor's degree in any discipline.
Excellent verbal and written communication skills in English.
Willingness to work in the 6:30 PM – 3:30 AM shift.
2–6 years of experience , preferably in an international contact center/BPO , with a primary focus on email support .
Strong email writing skills with the ability to draft clear, professional, and grammatically accurate responses.
Experience in handling customer queries and resolving issues through email while maintaining high quality and service standards.
Good attention to detail, problem-solving ability, and customer-centric approach.

What We Offer:

Impact : Be part of a team that directly contributes to global operations.
Opportunity : Unlock professional and personal growth through diverse career pathways.
Innovation : Work with a team that embraces technology and continuous improvement.
Global Exposure : Collaborate across geographies and cultures.
Work-Life Balance : Flexible working arrangements to support your well-being

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

Apply Now

Refine Your Search

ocean customer experience specialist email jobs in sholinganallur chennai tamil nadu

Ocean Customer Experience Specialist - Email

Ocean Customer Experience Specialist

Multi carrier - Landside Specialist

More jobs to discover

I want to receive the latest job alerts for ocean customer experience specialist email in sholinganallur chennai tamil nadu

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected