Thane H.o Thane Maharashtra Client support officer Jobs – 207 Open Jobs Today

Client Support Officer
Oxford International Education Group —Mumbai, Maharashtra
- Full-time
- Travel
- Communication skills
Quick apply
On Site Airline Support Specialist - Akasa Air
Accommodations Plus International —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
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Associate - Regulatory Reporting Officer, Societe Generale Bank India (Mumbai)
Société Générale —Mumbai, Maharashtra
- Microsoft Excel
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Communications Director
Crypto Mize —Dive, Maharashtra
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- Editing
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Systems Support Officer
V.Group —Mumbai, Maharashtra
- Azure
- English
- Windows
Client Access and Entitlement Associate, Officer, Mumbai
Citi —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Software troubleshooting
- Sales
Officer - Business Control Specialist - Global Payments Operations
Bank of America —Mumbai, Maharashtra
- Full-time
- English
- Project management
- Bachelor's degree
Assistant Project Manager
Crypto Mize —Dive, Maharashtra
- Full-time
- Communication skills
5d
Model Analysis Valid Analyst II, Officer
Citi —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
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VP - Head Operations Gift City
HSBC Global Services Limited —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
- Financial services
- AI
14d
Senior Officer, Specialist - Know Your Customer, Small Medium Enterprises
DBS Bank —Mumbai, Maharashtra
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
13d
Legal & Compliance Officer – Fund Management
Syncup —Mumbai, Maharashtra
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- English
- Microsoft Office
- Analysis skills
- Flexible schedule
Quick apply
Associate Risk Assurance Officer
Anglo-Eastern Ship Management —Navi Mumbai, Maharashtra
- Full-time
- Project management
- Bachelor's degree
- Diploma
Quick apply
2d
Trainee - Risk Analyst, Societe Generale India (Mumbai)
Société Générale —Mumbai, Maharashtra
- Microsoft Excel
- English
- Windows
Specialist - S&P - Contract Management 4B
Genpact India Pvt. Ltd. —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Oracle
- English
- Microsoft Office
Quick apply
Document Collection Executive
Homebazaar.com —Navi Mumbai, Maharashtra
- ₹10,000 - ₹30,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
2d
Analyst, Specialist - Know Your Customer, Small Medium Enterprises
DBS Bank —Mumbai, Maharashtra
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
12d
Sr. Specialist - Regulatory Affairs - Operations 4C
Genpact India Pvt. Ltd. —Mumbai, Maharashtra
- Full-time
- Hybrid work
- English
- Microsoft Office
- Master's degree
Quick apply
9d
Chief Risk Officer (Director/VP), Societe Generale Bank India (Mumbai)
Société Générale —Mumbai, Maharashtra
- English
- Master's degree
- Analysis skills
Legal Projects Officer, TrustLaw
Thomson Reuters —Mumbai, Maharashtra
- Full-time
- Salesforce
- Databases
- Analysis skills
7h

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Client Support Officer

Oxford International Education Group -
Mumbai, Maharashtra

Quick apply

Job details

Permanent | Full-time

Qualifications

Customer support
Communication skills

Full job description

Description

Job purpose

To manage and process student applications efficiently and accurately in line with institutional admissions requirements and service level agreements. The role ensures timely communication with students, agents, and regional teams, conducts student interviews where required, and builds strong working relationships with internal and external stakeholders to support recruitment targets while maintaining high standards of service and compliance.

Main Duties and Responsibilities

Student applications are responded to in line with defined service level agreements
Applications are assessed accurately and in accordance with the latest admissions requirements
Agents, students and regional teams are updated and kept abreast of developments at all times
Student interviews are carried out, recorded and communicated accurately
Sustainable and productive working relationships are developed with regional teams, the pathway College, University Partners and agents to ensure that targets are achieved
Self-driven with an ability to organize one's own workload and multitask
Ability to work under pressure and meet deadlines
Ability to take ownership, solve problem and make quick yet responsible decisions

Person Specifications

Education / Qualifications

Educated to Degree level or equivalent

Knowledge & Experience

Min 1 yrs experience in Customer support handling.
Excel /Microsoft knowledge.
Excellent Communication Skills

Skills & Abilities

Ability to work well under pressure in a fast-paced target driven, service focused environment
The ability to communicate clearly and professionally in both verbal and written formats, ensuring students understand important details and processes.
Strong relationship-building abilities, with the capacity to engage with students in a friendly, empathetic, and supportive manner while maintaining professionalism
The ability to prioritize tasks, manage time efficiently, and keep accurate records, ensuring that deadlines are met, and all student interactions are properly documented.
A proactive approach to identifying issues and finding effective solutions, particularly when guiding students through complex processes like visa applications or course selection.
The capacity to understand students' backgrounds and career goals, and confidently recommend relevant courses that align with their aspirations, persuading them of the value andfit of the programs offered.

Personal attributes

The Client Support Officer should embody specific personal attributes that enhance their effectiveness in supporting students and collaborating with colleagues. Key personal attributes include:

A strong communicator, comfortable with students at all levels.
A genuine concern for the well-being of students, demonstrating understanding and care in all interactions to build trust and rapport.
A commitment to maintaining high standards of conduct, confidentiality, and ethical behavior in all aspects of the role.
A proactive attitude toward identifying opportunities for improvement and a willingness to go above and beyond to support students.
The ability to handle challenges and adapt to changing circumstances while maintaining a positive outlook and composure.
An appreciation for diversity and the ability to interact respectfully with individuals from various cultural backgrounds, ensuring inclusivity in communication and support.
Strong personal management skills that enable the individual to work independently, prioritize effectively, and remain focused on goals.
A positive demeanor that inspires confidence in students, contributing to a supportive and encouraging environment.

Other requirements

A flexible approach to working hours and location, including a willingness to travel, locally, nationally, or overseas, as required.

Disclaimer

This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities and may be subject to periodic revision.

Oxford International is committed to safeguarding and promoting the welfare of children. Recruitment checks, including checks with past employees, are undertaken in accordance with our Recruitment and Selection policy.

Oxford International is an equal opportunity employer. Every applicant and employee has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status

About Oxford International Education Group

Oxford International Education Group is a renowned institution dedicated to providing exceptional educational experiences to international students. With a global presence and a commitment to academic excellence, we strive to empower students to achieve their full potential and thrive in a dynamic, interconnected world. We are proud of our culture and have recently been officially certified as a Great Place to Work ©!

Quick apply

Refine Your Search

client support officer jobs in thane h.o thane maharashtra

Client Support Officer

On Site Airline Support Specialist - Akasa Air

Associate - Regulatory Reporting Officer, Societe Generale Bank India (Mumbai)

Communications Director

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Client Access and Entitlement Associate, Officer, Mumbai

Officer - Business Control Specialist - Global Payments Operations

Assistant Project Manager

Model Analysis Valid Analyst II, Officer

VP - Head Operations Gift City

Senior Officer, Specialist - Know Your Customer, Small Medium Enterprises

Legal & Compliance Officer – Fund Management

Associate Risk Assurance Officer

Trainee - Risk Analyst, Societe Generale India (Mumbai)

Specialist - S&P - Contract Management 4B

Document Collection Executive

Analyst, Specialist - Know Your Customer, Small Medium Enterprises

Sr. Specialist - Regulatory Affairs - Operations 4C

Chief Risk Officer (Director/VP), Societe Generale Bank India (Mumbai)

Legal Projects Officer, TrustLaw

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Description

Main Duties and Responsibilities

Person Specifications

Disclaimer

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