Vadodara, Gujarat Global is support specialist Jobs – 23 Open Jobs Today

Global IS Support Specialist
Accelleron —Vadodara, Gujarat
- Full-time
- Azure
- Software troubleshooting
- English
- Health insurance
- Flexible schedule
Global Technical Support Specialist - Electrical
ABB India Limited —Vadodara, Gujarat
- Online application
- Salesforce
- English
- Microsoft Office
- Flexible schedule
Quick apply
Customer Support Specialist
Accelleron —Vadodara, Gujarat
- Full-time
- Microsoft Powerpoint
- English
- Microsoft Office
- Health insurance
Project Specialist & Training coordinator
Accelleron —Vadodara, Gujarat
- Full-time
- English
- Microsoft Office
- Master's degree
- Health insurance
SOC Analyst - Monitoring and Triage Specialist
Accelleron —Vadodara, Gujarat
- Full-time
- Azure
- Computer networking
- Python
- Health insurance
- Flexible schedule
14d
Regional Commodity Specialist
GE Vernova —Vadodara, Gujarat
- Full-time
- Engineering
- English
- Bachelor's degree
Specialist, Material Mgmt
Fluor Corporation —Vadodara, Gujarat
- Word processing
- English
- 12th Pass
14d
HSE Specialist I
Worley —Vadodara, Gujarat
- B.Sc
- Bachelor's degree
- Diploma
7d
Pricing & Procurement Specialist
H&M Virtual Services —Vadodara, Gujarat
- Full-time
- Microsoft Powerpoint
- Engineering
- English
EDS Specialist
Worley —Vadodara, Gujarat
Associate Security Operations Specialist
Investis Digital India Private Limited —Vadodara, Gujarat
- SQL
- Analysis skills
- APIs
Quick apply
Senior / Specialist Design Engineer
GEA Group Aktiengesellschaft —Vadodara, Gujarat
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
QA Test Lead / Lead QA Engineer (AI-ML)
Fluor Corporation —Vadodara, Gujarat
- Computer Science
- IT
- AI
6d
Data Modeling Specialist
Xylem —Vadodara, Gujarat
- Full-time
- Microsoft Excel
- Computer Science
- Analysis skills
Specialist Compression Sales
GEA Group Aktiengesellschaft —Vadodara, Gujarat
- Full-time
- Sales
- English
- Master's degree
Sales Specialist - Product
ABB India Limited —Vadodara, Gujarat
- Online application
- Salesforce
- Bachelor's degree
- In-person
Quick apply
3d
Associate Director
NielsenIQ —Vadodara, Gujarat
- Full-time
- Doctoral degree
- Computer Science
- Research
Quick apply
E-Commerce Specialist
GLOBAL ENTERPRISE —Vadodara, Gujarat
- Up to ₹30,000 a month
- Full-time
- Microsoft Excel
- English
- Research
- Paid time off
Quick apply
3d
Smart 3D Application Analyst
Prodair Air Prod India —Vadodara, Gujarat
- Online application
- Software troubleshooting
- Engineering
- Project management
- Paid holidays
- Health insurance
Quick apply
Specialist, Site Operations
Konecranes —Vadodara, Gujarat
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- Diploma
Quick apply

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Global IS Support Specialist

Accelleron -
Vadodara, Gujarat

Apply Now

Job details

Full-time

Benefits

Health insurance
Flexible schedule

Qualifications

Azure
Software troubleshooting
SCCM
English
Microsoft Office
Master's degree
MCA
Firewall
Bachelor's degree
Remote access software
DNS
B.E.
Problem management
Training & development
Communication skills
Active Directory
Help desk

Full job description

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.

Accelleron 24x7 global service desk is looking for high caliber IS Support Specialist who provides defined services to the internal customers with best quality in the most efficient way. An IS Support Specialist endeavors to continuously improve upon the process & delivery of IS Support to Accelleron Turbocharging IS users across the global by helping users on issues which are escalated by IS support analyst or directly assigned to them, with the aim to meet the expectation of users and provide harmonious and delightful services to internal customers across the globe from India.

Your responsibilities

Receives requests and incidents escalated from tier 1/scheduled work.
Works to resolve technology issues that require deeper knowledge.
Identifies trends in incidents to support problem management.
Ensures prompt service response through the monitoring and management of the intake of all incidents and support requests through all accepted channels (phone, email, ticket system/web portal, walk up).
Determines impact and urgency of an incident and support request to determine priority.
Conducts initial triage/troubleshooting on a wide range of technology issues.
Escalates unresolved requests and incidents to higher tiers.
Provides deskside support.
Build and maintain advanced skillset/knowledge in troubleshooting, infrastructure, and application suite.
Provide L1 and L2 support to User Globally.
Assign Access to Share mailbox, Distribution list, security group in Azure AD
Able to resolve Office365, Network, login, DNS related issue.
Deploy windows update and application using SCCM servers.
Should create New Users in Active directory and assign license into Office365.
Knowledge sharing, including training tier 1 employees and cross-training peers.
Author, edit, and QA knowledgebase articles.

Your background

B.Tech / B.E., BCA, MCA
Firm attitude towards delivering end-to-end high-quality services and customer satisfaction.
Expertise on supporting at least one of these: Office 365, Active Directory, Network Troubleshooting, Azure AD, Remote Desktop Troubleshooting, SCCM, Firewall.
3+ years of work-experience in IS Support helpdesk as L2 support, preferably using an ITSM tool.
Good on verbal-written communication (English).
Shift work would be required.
Should have good interpersonal skills and be able to deal and respect different cultures across the globe.

Your Benefits

Flexible Work Hours
Hybrid working model (Mon & Fri WFH)
Medical Insurance
Parental leave Policy
On-site crèche facility
Annual Health Check-up
Employee Assistance Program

We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com.

Accelleron Data Privacy Statement: accelleron.com/privacy-notice/candidate

Job Family Group:

Information Systems

Apply Now

Refine Your Search

global is support specialist jobs in vadodara, gujarat

Global IS Support Specialist

Global Technical Support Specialist - Electrical

Customer Support Specialist

Project Specialist & Training coordinator

SOC Analyst - Monitoring and Triage Specialist

Regional Commodity Specialist

Specialist, Material Mgmt

HSE Specialist I

Pricing & Procurement Specialist

EDS Specialist

Associate Security Operations Specialist

Senior / Specialist Design Engineer

QA Test Lead / Lead QA Engineer (AI-ML)

Data Modeling Specialist

Specialist Compression Sales

Sales Specialist - Product

Associate Director

E-Commerce Specialist

Smart 3D Application Analyst

Specialist, Site Operations

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