Job Description: Credit Control Executive
Department: Sales & Marketing
Location: Borivali, Mumbai (Head Office)
Salary: 4 LPA CTC
Position Overview
We are seeking a diligent, sharp, and highly organized Credit Control Executive to oversee and manage the credit control functions across our Pan-India operations. As a leading manufacturer of cleaning chemicals, our clientele spans diverse sectors including B2B distributors, facility management companies, corporate offices, hospitality, and healthcare chains.
The ideal candidate will balance a firm approach to debt collection with excellent relationship-management skills, ensuring a healthy cash flow while maintaining positive client partnerships across various regional markets.
Key Responsibilities
Credit Assessment & Risk Management: Evaluate the creditworthiness of new and existing Pan-India clients using financial data, credit reports, and market reputation before approving credit terms.
Debt Collection & Recovery: Proactively pursue outstanding invoices via phone, email, and regional sales team coordination to ensure timely payments and minimize Days Sales Outstanding (DSO).
Ledger Reconciliation: Routinely reconcile complex customer accounts and ledgers, resolving billing discrepancies, short-payments with accounts department.
Sales Team Collaboration: Work closely with Regional Sales Managers across India to address overdue accounts, hold shipments for defaulting clients, and align on credit limits.
Reporting & Analytics: Prepare and present weekly/monthly analysis reports, bad debt provisions, and collection forecasts to senior management.
Legal Coordination: Identify high-risk defaulting accounts and coordinate with the legal department for sending formal notices or initiating recovery procedures if necessary.
Industry-Specific Focus Areas -
Distributor Management: Managing credit cycles unique to the chemical distribution network, where high-volume, low-margin, or seasonal ordering patterns occur.
Compliance Knowledge: Basic understanding of chemical manufacturing credit norms, post-sales commercial discounts, and volume-based rebates.
Qualifications & Experience -
Education: Bachelor’s degree in Commerce or a related field (B.Com / M.Com / BBA).
Experience: 2 + years of core experience in Credit Control preferably within Chemical Manufacturing, FMCG, Paint, or Industrial Goods industries.
Required Skills & Competencies - Proficiency in Tally Prime and advanced MS Excel (Vlookup, Pivot Tables, aging formulas).
Communication - Strong verbal and written communication. Ability to converse professionally in English and Hindi (knowledge of regional languages is a plus for Pan-India coordination).
Negotiation - Firm yet polite negotiation tactics to resolve payment delays without damaging long-term B2B relationships.
Analytical Ability - Sharp eye for detail to spot discrepancies in ledgers and identify patterns in delayed payments.
Pay: ₹350,000.00 - ₹400,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
