West Bengal Service associates – retail/e Jobs – 1 Open Jobs Today

Customer Service Associates – Retail/E-Commerce
Fusion CX —Howrah, West Bengal
- Customer service
- English

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BPO Associate
TELEMINDS INFOTECH PRIVATE LIMITED —Salt Lake, Kolkata, West Bengal
Shift*: 06:00 am-03:00 pm(Mon-Friday). 06:00 am-11:00 pm(Saturday). *Customer service representative, BDM, International bpo.*. Free Home Pick up available.*.
₹15,000 - ₹25,000 a month
Quick apply
Associate Sales Manager - Bancassurance
AxisMaxlife —West Bengal
The role includes recruiting, training, and mentoring bank staff to effectively sell life insurance products while maintaining high service standards.
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Customer Service Associates – Retail/E-Commerce

Fusion CX -
Howrah, West Bengal

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Job details

Fresher

Qualifications

Customer service
Call centre
Bengali
English
Hindi

Full job description

Are you looking for a customer service job in Howrah? Do you want to begin and grow your career with leading customer experience experts in the industry? Join the dynamic world of retail/E-Commerce with Fusion CX in Howrah, where innovation and customer service excellence meet. We are seeking talented individuals fluent in English, Hindi, and Bengali with at least six months of experience in a call center to fill the role of Customer Service Associates for a Retail/E-Commerce brand. Freshers eager to dive into the customer service sector are also welcome to apply.

Job Description

Key responsibilities assigned to a Retail/E-Commerce Customer Service Associate in Howrah:

Deliver outstanding customer support through both inbound and outbound voice calls.
Address and resolve customer inquiries, concerns, and complaints in a professional and efficient manner.
Utilize a thorough understanding of the e-commerce ecosystem to respond to customer queries effectively.
Adapt swiftly to changes in operational procedures, ensuring tasks are completed with accuracy.
Work collaboratively with team members to promptly resolve customer issues, enhancing overall satisfaction.

Job Requirements

Essential requirements of an ideal candidate for the Retail/E-Commerce Customer Service Associates role in Howrah:

A minimum of six months of experience in a call center setting is preferred but not mandatory.
Freshers with a keen interest in customer service and a readiness to learn are strongly encouraged to apply.
Must be proficient in English, Hindi, and Bengali, and communicate effectively in these languages.
An understanding of the E-Commerce ecosystem and the ability to navigate its basic operations.
Possess excellent problem-solving skills, with the ability to manage various customer situations effectively.

Why Join Fusion CX in Howrah?

Fusion CX offers a unique opportunity to be at the forefront of the retail and e-commerce customer service industry. It is the ideal place for individuals seeking customer service jobs in Howrah and aiming to build a successful career in this industry. Our team in Howrah is part of a rapidly growing sector, offering ample professional growth and development opportunities. We value the diversity of our team members and their contributions to our collective success. So, if you are passionate about providing exceptional customer service and interested in the e-commerce industry, Fusion CX is the perfect place to begin or build your career. Apply today for the role of Customer Service Associates for a Retail/E-Commerce brand and be part of a transformational journey.

Apply Now

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Customer Service Associates – Retail/E-Commerce

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