Bengaluru, Karnataka Deloitte Jobs – 987 Open Jobs Today

Engineering helps empower and drive mission-critical solutions whether we need to modernize existing systems or implement new technology products and platforms. Through innovation, we improve financial performance, accelerate new digital businesses and fuel growth. Learn more about Engineering, AI and Data

Your work profile

The role involves monitoring operational dashboards, handling alerts and incidents, following standard operating procedures (SOPs) and supporting SLA-driven service delivery in a 24x7 support environment.

Monitor ServiceNow dashboards and other operational monitoring tools.
Track, log, and manage incidents, alerts, and service requests.
Follow defined SOPs and escalation matrices to ensure timely resolution.
Ensure adherence to agreed SLAs and operational processes.
Coordinate with internal teams for incident resolution and follow-up.
Maintain accurate records of incidents, actions taken, and status updates.
Prepare and share operational reports as required.
Support shift handovers and maintain continuity of operations.
Escalate critical issues promptly as per defined procedures.
Provide 24x7 operational support from office as part of a rotational shift schedule.
Work Location: Work from Office – Bangalore Ecospace
Shift: 24x7 Rotational Shifts

Key skills required:

Education:B.Sc. / B.A. graduates.

Good verbal and written communication skills.
Basic understanding of IT Service Management concepts.
Ability to work in a 24x7 rotational shift and work-from-office environment.
Good analytical and problem-solving skills.

Freshers or candidates with up to 1 year of experience in BPO, Service Desk, Monitoring or Operations Support.

Apply Now

Refine Your Search

deloitte jobs in bengaluru, karnataka

Associate Analyst | Cloud Infrastructure | Bengaluru | Engineering | Hybrid Cloud Engineering

Assistant Manager | Front End Developer | Bengaluru | Sustainability & Emerging Assurance

Consultant | Linux | Bengaluru | Engineering | Hybrid Cloud Engineering

Assistant Manager | Record to Report | Bengaluru Eco space | Finance Transformation

Assistant Manager | Analytics, EAD Ops | Bengaluru | Forensic & Financial Crime

Consultant | SAP BW | Bengaluru | SAP

Consultant | SAP FICO | Bengaluru | SAP | DSA Consumer & TMT

Associate | Record to Report | Bengaluru Eco space | Finance Transformation

Analyst | OIC ( Integration) | Bengaluru | Oracle

SAP ICWA Analyst

Consultant | OIC ( Integration) | Bengaluru | Oracle

Assistant Manager | Environment | Mumbai | Sustainability

ITAM Analyst

Executive | Accounts Payable | Bengaluru Eco space | Finance Transformation

Analyst | FT: Strategy & Ops | Bengaluru | Finance Transformation | Finance Strategy

Consultant | APM : Cyber PM | Bengaluru | Finance Transformation | Finance Strategy

T&T- Customer -CS&D-PMO | Bengaluru Consultant

SE/AM | Financial Crime | Bengaluru / Pune | Forensic & Financial Crime

MS Dynamics365 Technical

Analyst | Performance Testing | Bengaluru | Engineering | Quality Engineering

I want to receive the latest job alerts for deloitte in bengaluru, karnataka

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected