Bengaluru Karnataka Billing specialist Jobs – 123 Open Jobs Today

Customer Support Specialist - Billing
Rippling —Bengaluru, Karnataka
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Communication skills
Cash Application Specialist -Bengaluru,India
Diversified —Bengaluru, Karnataka
- Email
- Microsoft Excel
- ERP systems
- Research
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AR Caller
HBox Inc —Bangalore City, Bengaluru, Karnataka
- ₹25,000 - ₹50,000 a month
- Full-time
- Hybrid work
- Microsoft Office
- Bachelor's degree
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- Paid time off
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Valsoft Corporation —Bengaluru, Karnataka
- Hybrid work
- Microsoft Excel
- Finance
- Analysis skills
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Customer Support Specialist I
EagleView —Bengaluru, Karnataka
- Full-time
- Microsoft Word
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Account Receivable Specialist
Definitive Healthcare, India —Bengaluru, Karnataka
- Monday to Friday
- Microsoft Excel
- Finance
- Master's degree
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Senior Accounts Receivable Specialist
Securonix —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Customer service
- Health insurance
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Credit and Collections Senior Specialist
Intuit —Bengaluru, Karnataka
- Microsoft Excel
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- Analysis skills
Accounts Receivable Specialist
Bhawar Group —Bangalore City, Bengaluru, Karnataka
- ₹30,000 - ₹40,000 a month
- Full-time
- Accounting
- In-person
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Accounts Payable Specialist
Arena Investors I Quaestor Advisors —Bengaluru, Karnataka
- Full-time
- Master's degree
- Accounting
- Accounting
- Health insurance
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Management Trainee Billing
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- English
- Finance
- Master's degree
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Healthcare Support Representative
XO Health Inc. —Bengaluru, Karnataka
- ₹5,00,000 - ₹15,00,000 a year
- Rotational shift
- Remote
- Spanish
- English
- Research
- Health insurance
Quick apply
21h
Accounts Payable Specialist
CERES ENVIRONMENTAL INDIA PRIVATE LIMITED —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Oracle
- Finance
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5d
AR Process Expert- B2C Stores
H&M —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Sales
- English
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Salesforce Billing Administrator - 26133
Enverus —Bengaluru, Karnataka
- Full-time
- Computer Science
- Salesforce
- Bachelor's degree
AR Collections Specialist
Cresc Datasoft —Bengaluru, Karnataka
- Email
- Microsoft Excel
- Customer service
- Finance
Reporting Specialist-Assistant Manager-Bangalore
Vodafone —Bengaluru, Karnataka
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Finance Operations Specialist
Quest Global —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
Quick apply
Accounts Receivable Assistant Manager
AMETEK, Inc. —Bengaluru, Karnataka
- Microsoft Excel
- Management
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Credit & Collections Specialist
Black Box —Bengaluru, Karnataka
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
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Customer Support Specialist - Billing

Rippling
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Slack
English
Bachelor's degree
Customer support
SaaS
Billing
Communication skills
Time management
Account reconciliation

Full job description

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the team

The Customer Support team at Rippling is a dedicated group of professionals committed to ensuring that our customers have a seamless experience with our robust Finance, HR, and IT platform. Our team provides expert guidance and swift resolutions to any technical challenges or inquiries that our customers have. We pride ourselves on our customer-centric approach, offering support to businesses across various time zones and ensuring help is always available when needed.

Our team is composed of individuals with diverse backgrounds and expertise, all united by a shared passion for problem-solving and continuous learning. We foster a collaborative and supportive environment where team members are encouraged to share insights and innovate solutions to enhance customer satisfaction. Additionally, our team is driven by a commitment to personal and professional growth, with ongoing training and development opportunities to ensure we stay adept with the latest features and updates in our platform.

At Rippling, we are actively seeking enthusiastic individuals to join our Customer Support team. We value candidates who are eager to learn and passionate about growing their skills in a dynamic, fast-paced environment. We believe that fresh perspectives are crucial for continuous improvement and innovation, and we are committed to providing ample opportunities for professional development. If you are motivated, quick to adapt, and excited about contributing to a team that helps businesses operate more efficiently, we encourage you to apply and bring your unique talents to Rippling.

What you will do

Assist customers with billing inquiries for Rippling services and third-party apps, including contracts, fees, charges, payment methods, payment failures, invoices, terms of service, refunds, credits, reseller billing, seat count inquiries, billing address updates, and PEO benefits/workers’ compensation billing and invoice reconciliation. Provide clear guidance and support to help customers navigate billing processes.
Collaborate internally with Product, Finance, Legal/Compliance, and PEO teams to unblock customers, resolve complex billing issues, ensure accurate payments, understand regional and country-specific billing policies, and identify process improvements to enhance the overall billing support experience.
Become a product expert - Maintain a high level of product knowledge to provide accurate information and assistance to both customers and your colleagues
Take charge of customer issues from start to finish, while working in a dynamic and fast-paced environment
Respond promptly and professionally to customer inquiries via email, chat, or video conferencing
Resolve product or service issues by understanding the customer's complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution.
Document and track customer interactions, transactions, comments, and complaints using the company's CRM system
Gather customer feedback and work directly with Product and Engineering teams to share insights to help improve products and services.
Stay up-to-date with company policies, procedures, and product updates to provide accurate and consistent information to customers
Work well under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s needs are met.
Deliver exceptional service and ensure customer satisfaction by going the extra mile in every interaction.

What you will need

Bachelor's degree
1-4 years of customer support experience in a SaaS business and should have:
- Experience assisting customers with complex billing inquiries across multiple entities, regions, and countries, including EOR-related billing
- Knowledge of regional, country-specific, and compliance-related billing regulations and policies
- Understanding of account reconciliation and billing processes in SaaS environments
- Familiarity with invoicing, payment terms, payment methods, subscription models, and common SaaS billing terminology
Demonstrated experience in problem-solving, troubleshooting a SaaS product with attention to detail.
Time management skills and ability to prioritize
Excellent communication skills, both written and verbal (in English)

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected]

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

Apply Now

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