Bengaluru Karnataka Capgemini customer support Jobs – 134 Open Jobs Today

Desktop Support
Capgemini —Bengaluru, Karnataka
- Windows
- Computer networking
- Phone etiquette
Service Manager
Capgemini —Bengaluru, Karnataka
- Remote
- Customer service
- Project management
- Quality control
- Flexible schedule
9d
Java - EMS - NMS - Engineers
Kens Communication —Bangalore City, Bengaluru, Karnataka
- ₹15,00,000 - ₹50,00,000 a year
- Email
- Java
- SQL
- Computer networking
Quick apply
FBS Production Support Analyst
Capgemini —Bengaluru, Karnataka
- Full-time
- Hybrid work
- English
- Java
- 12th Pass
- Paid time off
Quick apply
IBP Supply Planning Consultant
Capgemini —Bengaluru, Karnataka
- Agile
- AI
- Communication skills
ServiceNow Developer
Capgemini —Bengaluru, Karnataka
- JavaScript
- APIs
- Health insurance
Splunk Admin
Capgemini Sogeti —Bengaluru, Karnataka
9d
Full Stack Developer
Capgemini —Bengaluru, Karnataka
- Azure
- Master's degree
- Databases
Full Stack Developer
Capgemini Sogeti —Bengaluru, Karnataka
- Azure
- Master's degree
- Databases
9d
ServiceNow Developer
Capgemini Sogeti —Bengaluru, Karnataka
- JavaScript
- APIs
- Health insurance
9d
SAP Customer Service Functional Consultant
Capgemini —Bengaluru, Karnataka
- Customer service
- Communication skills
- Health insurance
Customer Journey Analytics (CJA) Developer
Capgemini Sogeti —Bengaluru, Karnataka
- Analysis skills
- Communication skills
- Analytics
- Health insurance
11d
Electronics HW Engineer
Capgemini —Bengaluru, Karnataka
1d
Customer Journey Analytics (CJA) Developer
Capgemini —Bengaluru, Karnataka
- Analysis skills
- Communication skills
- Analytics
- Health insurance
Business Analyst - Retail
Capgemini —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Office
- Master's degree
- Flexible schedule
PRE SALES - Financial Risk Management (FRM)
Capgemini —Bengaluru, Karnataka
- Microsoft Powerpoint
- Presentation skills
- Financial services
- Flexible schedule
5d
Salesforce B2B Commerce Cloud
Capgemini Sogeti —Bengaluru, Karnataka
- Salesforce
- APIs
- Health insurance
18h
Amazon Connect Developer
Capgemini —Bengaluru, Karnataka
- AWS
- Communication skills
- Python
- Health insurance
10d
Actuarial General Insurance Pricing - Gurgaon/Bangalore (REF80651O)
WNS Global Services —Bengaluru, Karnataka
- Full-time
- SQL
- Analysis skills
- Math
Quick apply
Salesforce B2B Commerce Cloud
Capgemini —Bengaluru, Karnataka
- Salesforce
- APIs
- Health insurance
19h

I want to receive the latest job alerts for capgemini customer support in bengaluru karnataka

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

capgemini customer support jobs near bengaluru karnataka

Service Manager jobs in Pune, Maharashtra

Desktop Support Technician jobs in Bengaluru, Karnataka

Business Analyst jobs in Bengaluru, Karnataka

Servicenow Developer jobs in Bengaluru, Karnataka

Developer jobs in Bengaluru, Karnataka

Support Analyst jobs in Bengaluru, Karnataka

Full Stack Developer jobs in Bengaluru, Karnataka

Customer Service Representative jobs in Bengaluru, Karnataka

Actuary jobs in Bengaluru, Karnataka

Electronics Engineer jobs in Bengaluru, Karnataka

Financial Risk Manager jobs in Bengaluru, Karnataka

Farm Manager jobs in Maharashtra

Service Manager jobs in Rajasthan

Service Manager jobs in Kochi, Kerala

Admission Manager jobs in Bengaluru, Karnataka

Service Manager jobs in Saket, Delhi, Delhi

Branch Manager jobs in Bengaluru, Karnataka

Service Manager jobs in Chhattisgarh

Desktop Support Technician jobs in Kakkanad, Kochi, Kerala

Electronics Technician jobs in Mumbai, Maharashtra

Desktop Support

Capgemini -
Bengaluru, Karnataka

Apply Now

Job details

Contractual / Temporary

Qualifications

Microsoft Windows Server
Desktop support
ITIL Certification
MCSE
CCNA
Windows
Technical support
Remote access software
Computer networking
DNS
ServiceNow
Phone etiquette
Desktop administration
Communication skills
Active Directory
Help desk
VPN

Full job description

Bengaluru, KA, India (On-site)

Contract (3 months 30 days)

Published 1 year ago

Problem Solving

Networking Fundamentals

Windows administration

Multi - tasking

Active Directory

Job Description: Desktop Support ? L2 (3 -6 years of Experience in Helpdesk/Technical Support/Desk side Support) Roles and Responsibilities: ? Answers incoming calls over phone email instant messages and assigned tickets from users. ? Routes incident / Issue to internal 2nd and 3rd level IT support staff depending on the priority. ? Act as a technical authority; provide expertise to both team members and clients. ? Log incoming customer communication take ownership of and work on support queries. ? Ensuring that documentation and job notes are kept up-to-date and accurate in ticketing tool. (Service Now) ? Escalating unresolved queries to the next level of support as per ITIL guideline. ? Provides hardware / software / network problem diagnosis & analyze and resolves faults ranging from a major system crash to a forgotten password. ? Provides remote desktop support for better understanding of the issues. ? Perform other activities based on SOPs (VPN Support /On Call Support / Weekend Support). ? Performs user account management activities & Escalating complex issue on priorities. ? Communicate technical information both verbal and written to a wide range of end-users. ? Manage and monitor internal assets for the project to ensure accurate inventory records. ? Ensure support tickets were escalated appropriately in line with ITIL SLA. ? Help the supervisors in identifying recurring problems & unresolved issues. ? Contribute to the process with continuous process improvements by providing process improvement idea. Personal & Technical skills required: ? Ability to demonstrate clear & confident communication skills both written and verbal with great phone etiquette. ? Excellent written and verbal communication skills. ? Must have Good knowledge on networking fundamentals. ? Excellent knowledge of Active Directory exchange mailbox DNS group policies domain controllers. ? Ability to deal with problems and technical issues in a friendly calm and reassuring manner. ? Excellent problem solving ability and having passion for IT and technology and a drive to help customers take advantage of new solutions. ? Ability in multi-tasking prioritizing and escalate accordingly. ? Windows XP to windows 10 advanced level. ? Office 2003 / 2007 / 2010 / 2013 to intermediate level. ? Working knowledge on Windows Server 2003 / 2008 administration. ? Strong understanding of NTFS and share permissions on previous & current Windows Server environments. ? ITIL certification /MCSE /CCNA will be Plus but not mandatory.

Apply Now

Refine Your Search

capgemini customer support jobs in bengaluru karnataka

Desktop Support

Service Manager

Java - EMS - NMS - Engineers

FBS Production Support Analyst

IBP Supply Planning Consultant

ServiceNow Developer

Splunk Admin

Full Stack Developer

Full Stack Developer

ServiceNow Developer

SAP Customer Service Functional Consultant

Customer Journey Analytics (CJA) Developer

Electronics HW Engineer

Customer Journey Analytics (CJA) Developer

Business Analyst - Retail

PRE SALES - Financial Risk Management (FRM)

Salesforce B2B Commerce Cloud

Amazon Connect Developer

Actuarial General Insurance Pricing - Gurgaon/Bangalore (REF80651O)

Salesforce B2B Commerce Cloud

I want to receive the latest job alerts for capgemini customer support in bengaluru karnataka

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected