Bengaluru Karnataka Incident management Jobs – 3856 Open Jobs Today

Lead - Incident Management (SM2)
Microland —Bengaluru, Karnataka
- Bachelor's degree
- Team management
- Communication skills
10d
Analyst - Incident Management
Microland —Bengaluru, Karnataka
- Bachelor's degree
Incident Manager
BETSOL —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc
Quick apply
Associate Lead - Incident Management (SM2)
Microland —Bengaluru, Karnataka
- Bachelor's degree
- Team management
- Communication skills
4d
Incident Manager I
EagleView —Bengaluru, Karnataka
- Full-time
- Azure
- AWS
- Communication skills
ITSM / Major Incident & Operations Specialist
Mercedes-Benz Group AG —Bengaluru, Karnataka
- Analysis skills
- Communication skills
Entra ID Identity and Access Management (IAM) Associate
Grant Thornton INDUS —Bengaluru, Karnataka
- Microsoft Access
- Azure
- Oracle
ITIL (Asset Management/Service Management)
Infosys Limited —Bengaluru, Karnataka
- Analysis skills
- Communication skills
Associate Lead - Incident Management
Microland —Bengaluru, Karnataka
- Master's degree
- Bachelor's degree
Associate Lead - Incident Management ( SM2 )
Microland —Bengaluru, Karnataka
- Master's degree
- Bachelor's degree
IT Service Desk/ITIL/Service now
Infosys Limited —Bengaluru, Karnataka
Security Incident Response Analyst
Endava —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Communication skills
- Flexible schedule
Quick apply
Incident Manager
OURS GLOBAL —Bengaluru, Karnataka
- Email
- Walk-in
- Computer Science
- Bachelor's degree
- Communication skills
Technical Support Analyst
Zebulon Consulting —Bengaluru, Karnataka
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Microsoft Office
Quick apply
Senior Administrator - Identity & Access Management (IS2)
Microland —Bengaluru, Karnataka
- B.Sc
- Bachelor's degree
Consultant | ITSM (IT Service Management) | Bengaluru | ServiceNow
Deloitte —Bengaluru, Karnataka
- Bachelor's degree
- Communication skills
- Analytics
4d
Cyber Security Analyst/ Researcher
cloudsek —Bengaluru, Karnataka
- Java
- Machine learning
- Scripting
- Flexible schedule
- Food provided
Helpdesk Analyst-ITIL
NTT Ltd —Bengaluru, Karnataka
- Rotational shift
- Software troubleshooting
- Databases
- Communication skills
Consultant | ITAM- Hardware Asset Management | Bengaluru | ServiceNow
Deloitte —Bengaluru, Karnataka
- Bachelor's degree
- Communication skills
11d
Associate Analyst | Cloud Infrastructure | Bengaluru | Engineering | Hybrid Cloud Engineering
Deloitte —Bengaluru, Karnataka
- Rotational shift
- B.Sc
- Bachelor's degree
- Communication skills

I want to receive the latest job alerts for incident management in bengaluru karnataka

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

incident management jobs near bengaluru karnataka

Incident Manager jobs in Bengaluru, Karnataka

Cybersecurity Analyst jobs in Bengaluru, Karnataka

IT Support jobs in Bengaluru, Karnataka

Asset Manager jobs in Bengaluru, Karnataka

Operations Associate jobs in Bengaluru, Karnataka

Infrastructure Engineer jobs in Bengaluru, Karnataka

Technical Support Analyst jobs in Bengaluru, Karnataka

Shift Leader jobs in Bengaluru, Karnataka

Store Manager jobs in Raipur, Chhattisgarh

Incident Manager jobs in Pune, Maharashtra

Assistant Manager jobs in Coimbatore, Tamil Nadu

Warehouse Manager jobs in Delhi, Delhi

Tea Garden Job, Manager jobs in Assam

Incident Manager jobs in Maharashtra

Incident Manager jobs in Remote

Incident Manager jobs in Kochi, Kerala

Incident Manager jobs in Noida, Uttar Pradesh

Production Manager, Apparel jobs in Jaipur, Rajasthan

Incident Manager jobs in Nashik, Maharashtra

Associate Product Manager jobs in Bengaluru, Karnataka

Lead - Incident Management (SM2)

Microland -
Bengaluru, Karnataka

Apply Now

Job details

10 days ago

Qualifications

ITIL Certification
IT service management
Bachelor's degree
Team management
ITIL
Communication skills

Full job description

Job Description

Education Qualification :
Any Graduate

Skills :
Primary -> Technology | ITIL - Incident Management | 4 - Advanced
Primary -> Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) | 4 - Advanced
Secondary -> Behavioral | Aptitude | Data Related Skills | 2 - Knowledgeable
Tertiary -> Behavioral | Microland Skills | Customer Centricity | 4 - Advanced
Tertiary -> Behavioral | Aptitude | Tasks Related Skills | 3 - Experienced

Certification :
Technology | IT Service Management Certifications | ITIL Intermediate Certificate

This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensure they are updated regarding the status of their incidents. It is therefore essential that the successful candidate is highly customer focused and exhibits an ability to effectively communicate with customers and across all levels of IT management.

Aiding Service Management team on major issues
Driving the efficiency and effectiveness of the incident management process.
Monitoring the effectiveness of incident management and making recommendations for improvement.
Ensure timely submission of weekly/monthly productivity reports and Dashboards and have discussion with SO and SDM on regular intervals
Responsible for meeting targets of KPIs and SLAs
Ensure 100% compliance to defined Operations Management support Process especially Root Cause Analysis, Proactive communication with customer, Closure of any open-ended issues Identify Defect Areas and proactively carry out corrective actions
Providing information (input) to the Problem Manager

Providing a point of escalation for user issues
Demonstrating and increasing the value proposition of the incident management team and IT operations.
Manage a team of 6 to 8 members and its associated activities

Technical Skills

Experience in IT enabled services –IT Service Desk, IT Help Desk (Preferably phone support interacting with foreign clients/users)
Good knowledge of ITIL service management processes
ITIL Certified (Mandatory)
Experience of managing a team of 4 to 10 people
Should have independently driven major incidents (P1 and P2)
Worked in Incident, Problem and Change Management teams
Good Verbal and written communication

Location

IND-KA-Bengaluru-Ecospace1B-ML

Created On

03-Jul-2026

Apply Now

Refine Your Search

incident management jobs in bengaluru karnataka

Lead - Incident Management (SM2)

Analyst - Incident Management

Incident Manager

Associate Lead - Incident Management (SM2)

Incident Manager I

ITSM / Major Incident & Operations Specialist

Entra ID Identity and Access Management (IAM) Associate

ITIL (Asset Management/Service Management)

Associate Lead - Incident Management

Associate Lead - Incident Management ( SM2 )

IT Service Desk/ITIL/Service now

Security Incident Response Analyst

Incident Manager

Technical Support Analyst

Senior Administrator - Identity & Access Management (IS2)

Consultant | ITSM (IT Service Management) | Bengaluru | ServiceNow

Cyber Security Analyst/ Researcher

Helpdesk Analyst-ITIL

Consultant | ITAM- Hardware Asset Management | Bengaluru | ServiceNow

Associate Analyst | Cloud Infrastructure | Bengaluru | Engineering | Hybrid Cloud Engineering

I want to receive the latest job alerts for incident management in bengaluru karnataka

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected