Bengaluru Karnataka Incident manager Jobs – 1328 Open Jobs Today

Major Incident Manager
Capgemini Sogeti —Bengaluru, Karnataka
14d
Major Incident Manager
Capgemini —Bengaluru, Karnataka
14d
Incident Manager
Zillow.com —Bengaluru, Karnataka
- Full-time
- Master's degree
- Communication skills
Incident Manager
OURS GLOBAL —Bengaluru, Karnataka
- Email
- Walk-in
- Computer Science
- Bachelor's degree
- Communication skills
Incident, Problem and Change Management (IPC) Analyst
CGI —Bengaluru, Karnataka
- Full-time
- Analysis skills
- Communication skills
Quick apply
1d
technical incident manager
Moyo Innovations —Bengaluru, Karnataka
- Full-time
- Windows
- Databases
- AWS
Quick apply
Lead - Incident Management (SM2)
Microland —Bengaluru, Karnataka
- Bachelor's degree
- Team management
- Communication skills
Delivery Manager | ITSM | Bengaluru Eco space | Technology Strategy & Transformation
Deloitte —Bengaluru, Karnataka
- ERP systems
- Master's degree
- Bachelor's degree
5h
T&T | Cyber: D&R I Manager | Incident Response & Handling | Pan India
Deloitte —Bengaluru, Karnataka
- Master's degree
- Analysis skills
- Bachelor's degree
Service Delivery Manager - Extended Enterprise Services
Airbus India Private Limited —Bengaluru, Karnataka
- Email
- English
- Agile
- Communication skills
Regional Program Manager
Pinkerton —Bengaluru, Karnataka
- Full-time
- English
- Project management
- Bachelor's degree
11d
Global Service Desk Lead & APJ Contractual Operation Manager
HP —Bengaluru, Karnataka
- Full-time
- AI
- Communication skills
- Negotiation
IN-Senior Manager-ITSM-CEDA CENTRAL– Advisory– Bangalore
PwC —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
- Travel
Information Security Manager | JP Nagar, Bangalore | Fulltime
Two95 International Inc. —Bengaluru, Karnataka
- ₹30,00,000 - ₹35,00,000 a year
- Full-time
- Microsoft Access
- Azure
- Computer Science
Quick apply
Sr Manager, Worldwide Support
Nutanix —Bengaluru, Karnataka
- Full-time
- Management
- B.Sc
- Project management
14d
Technical Program Manager
Rifa AI —Bengaluru, Karnataka
- ₹25,00,000 - ₹50,00,000 a year
- Full-time
- Remote
- English
- Project management
- AI
Quick apply
ITSM Asset Manager
Fresenius Medical Care —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Computer Science
- Analysis skills
Associate Lead - Incident Management (SM2)
Microland —Bengaluru, Karnataka
- Bachelor's degree
- Team management
- Communication skills
Incident Response Manager, Security Operations Group | Worldwide Operations Security
ADCI - BLR 14 SEZ —Bengaluru, Karnataka
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Delivery Manager | OpenText Architect | Bengaluru | Technology Strategy & Transformation
Deloitte —Bengaluru, Karnataka
- Salesforce
- Bachelor's degree
- APIs

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Major Incident Manager

Capgemini Sogeti -
Bengaluru, Karnataka

Apply Now

Job details

Permanent
14 days ago

Qualifications

Incident management
IT service management
ITIL
ServiceNow
Problem management
Root cause analysis

Full job description

Your Role

Lead and manage the end-to-end lifecycle of Major Incidents (P1/P2) within a global enterprise environment.
Act as the Incident Commander during critical service disruptions, driving incident bridge calls, coordinating cross-functional technical teams, and ensuring rapid service restoration.
Assess business impact, prioritize incidents, and execute escalation procedures in alignment with ITIL best practices.
Facilitate incident response activities across infrastructure, network, application, cloud, security, and vendor teams.
Provide timely updates and executive communications, translating technical issues into business-focused impact statements.
Lead Post Incident Reviews (PIRs), Root Cause Analysis (RCA), and Problem Management activities to identify corrective and preventive actions that improve operational resilience

Your Profile

6 to 12 years of experience in Major Incident Management, IT Service Management, or Technology Operations within enterprise environments.
Strong experience managing P1/P2 incidents, crisis situations, and business-critical service outages.
Hands-on expertise in leading major incident bridge calls, stakeholder communication, escalation management, and service restoration activities.
Good understanding of ITIL Incident Management, Problem Management, Change Management, and Operational Governance processes.
Experience with ServiceNow Incident and Problem Management modules, reporting, dashboards, and SLA tracking.
Proven experience conducting Root Cause Analysis (RCA), Post Incident Reviews (PIR), trend analysis, and driving corrective action plans.

What You Will Love Working at Capgemini

Lead critical incident response activities that directly impact business continuity and customer experience.
Work with global technology teams across infrastructure, cloud, security, applications, and operations.
Expand your expertise in Major Incident Management, Problem Management, ServiceNow, ITIL practices, and operational governance.
Gain exposure to complex enterprise environments, cloud technologies, and mission-critical systems supporting global clients.
Build a rewarding career with clear growth opportunities in Service Management, Technology Operations Leadership, and Enterprise Governance roles.
Be part of a diverse, inclusive, and collaborative workplace that encourages innovation, learning, and professional development.

Apply Now

Refine Your Search

incident manager jobs in bengaluru karnataka

Major Incident Manager

Major Incident Manager

Incident Manager

Incident Manager

Incident, Problem and Change Management (IPC) Analyst

technical incident manager

Lead - Incident Management (SM2)

Delivery Manager | ITSM | Bengaluru Eco space | Technology Strategy & Transformation

T&T | Cyber: D&R I Manager | Incident Response & Handling | Pan India

Service Delivery Manager - Extended Enterprise Services

Regional Program Manager

Global Service Desk Lead & APJ Contractual Operation Manager

IN-Senior Manager-ITSM-CEDA CENTRAL– Advisory– Bangalore

Information Security Manager | JP Nagar, Bangalore | Fulltime

Sr Manager, Worldwide Support

Technical Program Manager

ITSM Asset Manager

Associate Lead - Incident Management (SM2)

Incident Response Manager, Security Operations Group | Worldwide Operations Security

Delivery Manager | OpenText Architect | Bengaluru | Technology Strategy & Transformation

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What You Will Love Working at Capgemini

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