Connaught Place, Delhi, Delhi Customer care specialist Jobs – 49 Open Jobs Today

Specialist - Customer Care - Collections 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Customer service
- English
- Bachelor's degree
Quick apply
Recruitment Operations Specialist( 6 months contract)
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Google Suite
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Risk Management support specialist
Allianz —Noida, Uttar Pradesh
- Full-time
- Computer Science
- English
- Master's degree
14d
Sales | Executive – Patient Care Specialist
Eyemantra —Paschim Vihar, Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- CRM software
- Sales
- English
Adaptive Planning & FP&A Specialist
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
9d
Patient care specialist(K)
Accord Manpower Services —New Delhi District, Delhi
- Full-time
- Microsoft Excel
- Sales
- Customer service
Unit Manager - Operations
MetLife —Noida, Uttar Pradesh
- Full-time
- Nursing
- Medicine
- Doctoral degree
Executive - D365 Admin Support - 6 Months
Finance, Procurement, Legal, Privacy, Property —Noida, Uttar Pradesh
- Microsoft Excel
- Salesforce
- English
- Health insurance
Accounts Payable Specialist
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Microsoft Excel
- AI
- Communication skills
23h
Senior Advisor
Barclays —Noida, Uttar Pradesh
- Customer service
- Administrative experience
- Training & development
7d
Customer Support Executive (CSE)
Whinta —Rohini, Delhi, Delhi
- ₹15,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Key Accounts Specialist - Women's Health
Organon —Delhi, Delhi
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
Technical Project Specialist - PMO
R1 RCM, Inc. —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Client Intake Specialist - US Voice process
ASI-Apex Sourcing —Delhi, Delhi
- Full-time
- Customer service
- Business development
- Bachelor's degree
- Health insurance
Senior QA engineer
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- Bachelor's degree
- Health insurance
7d
Sr Subject Matter Expert (Support&Ops)
HCLTech —Noida, Uttar Pradesh
- Oracle
- English
- Databases
Specialist - HRO - Payroll & Benefits 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply
Sr. Executive - Transaction Finance
Finance, Procurement, Legal, Privacy, Property —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Oracle
- English
- Health insurance
Financial Crime Review Analyst
Crowe Capability Center - India —Noida, Uttar Pradesh
- Full-time
- Bilingual
- Spanish
- Research
Quick apply
5h
Sr Technical Product Ops Specialist
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Azure
- English
- Bachelor's degree
12d

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Specialist - Customer Care - Collections 4A

Genpact India Pvt. Ltd. -
Noida, Uttar Pradesh

Quick apply

Job details

Full-time

Qualifications

Customer service
English
Bachelor's degree
Risk management
Business Administration
BA
Analytics
Information Technology

Full job description

Specialist - Customer Care - Collections

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: Analyze OTC B2B collection data to identify trends and develop strategies that improve collection efficiency and reduce outstanding debts. Monitor payment transactions to detect delinquent accounts and take timely action to minimize risk. Communicate with customers to resolve payment discrepancies and negotiate payment arrangements professionally and empathetically. Implement and adhere to collection policies and procedures in compliance with regulatory and organizational standards. Collaborate with internal teams to streamline collection workflows and enhance overall operational effectiveness.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Certified Data Management Professional - RiversandRiversand, Certified Implementation Specialist - Customer Service Management - ServiceNowServiceNow

Required Skills

Claims Resolution, Collections Analytics, Collections Management, Credit Risk Management, Customer Experience (CX), End to End Management

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Collections

Remote Type -

Hybrid

Work Shift -

Evening Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Quick apply

Refine Your Search

customer care specialist jobs in connaught place, delhi, delhi

Specialist - Customer Care - Collections 4A

Recruitment Operations Specialist( 6 months contract)

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Sales | Executive – Patient Care Specialist

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Patient care specialist(K)

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Senior Advisor

Customer Support Executive (CSE)

Key Accounts Specialist - Women's Health

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Senior QA engineer

Sr Subject Matter Expert (Support&Ops)

Specialist - HRO - Payroll & Benefits 4A

Sr. Executive - Transaction Finance

Financial Crime Review Analyst

Sr Technical Product Ops Specialist

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