Govindpuri Delhi Delhi Operations analyst Jobs – 2219 Open Jobs Today

Support Analyst - Customer Care
HCLTech —Noida, Uttar Pradesh
- Customer service
- Analysis skills
- Communication skills
18h
Credit and Risk Analyst
Cosmos Financial Technologies Limited —New Friends Colony, Delhi, Delhi
- ₹6,00,000 - ₹9,00,000 a year
- Full-time
- Master's degree
- Math
- Financial services
Quick apply
AI Developer I
HCLTech —Noida, Uttar Pradesh
- Microsoft Excel
- SQL
- Analysis skills
3d
Real Time Analyst
TELUS Digital —Noida, Uttar Pradesh
- Night shift
- Data analysis skills
- Bachelor's degree
- Communication skills
- Commuter assistance
- Health insurance
Quick apply
12d
Market Research Analyst
Atlanta Systems —Delhi, Delhi
- ₹3,00,000 - ₹4,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
BCG X Finance Operations Analyst
Boston Consulting Group —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Analytics Operations Analyst
SimCorp A/S —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Computer Science
- English
- Master's degree
- Flexible schedule
Analyst Financial Advisory Support
Ameriprise Financial —Noida, Uttar Pradesh
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
6d
Business Analyst
Axtria, Inc. —Noida, Uttar Pradesh
- Salesforce
- Master's degree
- Bachelor's degree
Analyst - Process Analytics - S&M 5B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Excel
- Computer Science
- English
Quick apply
Research Analyst – (Recycling & Waste Management)
GP Environmental —Nehru Place, Delhi, Delhi
- ₹40,000 - ₹50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid time off
Quick apply
6d
Associate Data Analyst
MetLife —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Computer Science
- SQL
8d
Support Manager I
Siemens —Noida, Uttar Pradesh
- Full-time
- AI
- Communication skills
Associate, Revenue Operations Analyst
Cvent —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Salesforce
Analyst - TAX - National - TAX - GCR - Global Compliance & Reporting - New Delhi
EY —Delhi, Delhi
- Master's degree
- Analysis skills
- Bachelor's degree
Analyst I, Client Service Operations
Kroll —Delhi, Delhi
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Real Time Analyst-Senior
TELUS Digital —Noida, Uttar Pradesh
- Night shift
- Data analysis skills
- Bachelor's degree
- Communication skills
- Commuter assistance
- Health insurance
Quick apply
12d
Assistant Analyst - Commercial Management
WSP —Noida, Uttar Pradesh
- Hybrid work
- Microsoft Excel
- Finance
- Analysis skills
Data Analyst - Revenue Operations
Clearwater Analytics India Private Limited —Noida, Uttar Pradesh
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
11d
Business and Data Analyst
Sage —Gurugram, Haryana
- Remote
- Microsoft Excel
- SQL
- Communication skills

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Support Analyst - Customer Care

HCLTech -
Noida, Uttar Pradesh

Apply Now

Job details

18 hours ago

Qualifications

Accounts receivable
Customer service
Analysis skills
Communication skills

Full job description

Noida, Uttar Pradesh
Job Summary

ROLE PROFILE HCL Job Level E – 0.3 Function/Domain Order to Cash (O2C) – Collections with French language proficiency Role Location Noida Positions AR and Collections agent Experience 3-5 years Position Overview: The Accounts Receivable and Collections Agent is responsible for managing the accounts receivable process, ensuring timely collection of payments, and maintaining positive relationships with customers. This role involves interacting with clients to resolve billing issues, implementing collection strategies, and maintaining accurate financial records. The Accounts Receivable and Collections Agent plays a crucial role in optimizing cash flow and minimizing bad debt for the organization. Job Profile Key Responsibilities: Accounts Receivable Management: Generate and send accurate invoices to customers in a timely manner. Record all transactions related to accounts receivable in the accounting system. Monitor and reconcile customer accounts to ensure accurate and up-to-date information. Investigate and resolve any discrepancies or billing issues, collaborating with other departments as necessary. Collections: Contact customers via phone, email, or mail to collect outstanding payments. Follow up with customers to resolve disputes, answer inquiries, and negotiate payment arrangements. Develop and implement collection strategies to improve the organization's cash flow and reduce delinquency rates. Escalate unresolved issues to supervisors or management as necessary. Relationship Management: Build and maintain positive relationships with customers to facilitate prompt payment. Provide excellent customer service by addressing inquiries and concerns in a professional and timely manner. Collaborate with the sales team and customer service representatives to ensu

Key Responsibilities
1. Conduct Thorough Analysis To Identify Existing Issues Within Business Operations, Utilizing Contact Center Operations Knowledge To Enhance Overall Efficiency.
2. Optimize Workflows By Developing And Implementing Solutions Tailored To Project Needs, Ensuring Alignment With Customer Service Objectives.
3. Generate Detailed Reports And Comprehensive Analyses Using Analytical Tools To Inform Decision-Making And Drive Process Improvements Within The Assigned Project.
4. Collaborate Cross-Functionally With Various Teams To Ensure Seamless Integration Of Enhancements, Maximizing Project Outcomes And Customer Satisfaction.
5. Utilize Advanced Analytical Tools And Methodologies To Continuously Monitor Performance Metrics, Suggesting Strategic Initiatives For Ongoing Optimization In Contact Center Operations.
Skill Requirements
1. Proficient Understanding Of Contact Center Operations And Customer Service Processes.
2. Strong Analytical Skills, With The Ability To Interpret Data And Generate Actionable Insights.
3. Excellent Written And Verbal Communication Skills For Effective Collaboration And Reporting.
4. Familiarity With Process Mapping And Documentation Techniques.
5. Outcome-Oriented Mindset, Focused On Driving Improvements And Meeting Project Goals.

Other Requirements
1. Certification In Customer Service Or Contact Center Management Is Optional But Valuable
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operations analyst jobs in govindpuri delhi delhi

Support Analyst - Customer Care

Credit and Risk Analyst

AI Developer I

Real Time Analyst

Market Research Analyst

BCG X Finance Operations Analyst

Analytics Operations Analyst

Analyst Financial Advisory Support

Business Analyst

Analyst - Process Analytics - S&M 5B

Research Analyst – (Recycling & Waste Management)

Associate Data Analyst

Support Manager I

Associate, Revenue Operations Analyst

Analyst - TAX - National - TAX - GCR - Global Compliance & Reporting - New Delhi

Analyst I, Client Service Operations

Real Time Analyst-Senior

Assistant Analyst - Commercial Management

Data Analyst - Revenue Operations

Business and Data Analyst

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