Guindy Chennai Tamil Nadu Application support engineer Jobs – 1888 Open Jobs Today

Support Engineer, IP 1 1
SES —Chennai, Tamil Nadu
- Rotational shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
System Engineer
S2M Health Pvt Ltd —Perungudi, Chennai, Tamil Nadu
- ₹1,80,000 - ₹2,16,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer Science
Quick apply
Advanced Technical Support Engineer
Sectigo —Chennai, Tamil Nadu
- ₹9,00,000 a year
- Weekend availability
- Computer Science
- Software troubleshooting
- Word processing
Quick apply
QA Engineer - 3 - 6 yrs - Thoraipakkam
Guardian management services —Thoraipakkam, Chennai, Tamil Nadu
- From ₹80,000 a month
- Full-time
- Azure
- DevOps
- ERP systems
Quick apply
Desktop Support Engineer
Unidos Technology —Tiruvottiyur, Chennai, Tamil Nadu
- ₹2,00,000 - ₹3,00,000 a year
- Full-time
- Computer Science
- Windows
- Bachelor's degree
Quick apply
1d
Desktop Support Engineer
VR INFOMATIC —Chennai, Tamil Nadu
- ₹20,000 - ₹32,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
- Health insurance
Quick apply
1d
IAM Engineer
UST —Chennai, Tamil Nadu
- Microsoft Access
- Azure
- Scripting
Quick apply
Level 1 IT Support Engineer
Newgen Software —Chennai, Tamil Nadu
- Computer science
- Microsoft Outlook
- Software troubleshooting
L3 Application Support Specialist
ISS —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Computer Science
- DevOps
Application Support Engineer
Accenture —Chennai, Tamil Nadu
- Full-time
- Computer Science
- PMP
- Project management
13d
Production Support Engineer
Kumaran Systems —Chennai, Tamil Nadu
- Full-time
- Oracle
- Computer Science
- Java
Desktop Support Specialist Engineer
Ventra Health, Inc. —Perungudi, Chennai, Tamil Nadu
- Full-time
- Computer Science
- Customer service
- Windows
Information Security Engineer
Smart Data Solutions LLC —Perungudi, Chennai, Tamil Nadu
- ₹6,24,000 a year
- Rotational shift
- Windows
- Microsoft Office
- AWS
Quick apply
Support Engineer | Chennai, India
Photon —Chennai, Tamil Nadu
- Rotational shift
- Software troubleshooting
- Communication skills
Technical Support Executive
Uniprotech Solutions Pvt Ltd —Porur, Chennai, Tamil Nadu
- ₹15,000 - ₹35,000 a month
- Full-time
- Software troubleshooting
- B.Sc
- ERP systems
- Health insurance
Quick apply
Application Engineer
Best Engineering Aids & Consultancies —Chennai, Tamil Nadu
- Software troubleshooting
- CAD
- Bachelor's degree
11h
Adobe - Support Engineer
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Software troubleshooting
- Communication skills
Technical Support Engineer
Desirous Global Consulting —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc
WLAN Technical Support Engineer
Hewlett Packard Enterprise —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- English
- Master's degree
Database Support Engineer (DSE) - Chennai, India
Exasol —Chennai, Tamil Nadu
- Salesforce
- Java
- SQL
Quick apply

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Support Engineer, IP 1 1

SES -
Chennai, Tamil Nadu

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Job details

Permanent

Qualifications

Microsoft Powerpoint
Microsoft Word
ITIL Certification
Microsoft Excel
Incident management
CCNP
Software troubleshooting
OSPF
Disaster recovery
Visio
Technical support
Network infrastructure
Change management
Firewall
Bachelor's degree
Network management
BGP
Computer networking
MPLS
ServiceNow
EIGRP
Cisco ASA
Communication skills
Juniper
Information Technology
VPN

Full job description

Senior Support Engineer (IP)

Role description summary

The IP Global Support Engineer is responsible for ensuring the optimal performance and security of network systems through continuous monitoring and proactive troubleshooting. They respond promptly to complex technical issues, documenting incidents and resolutions within a ticketing system, while delivering exceptional customer support to both internal and external clients. The IP Global Support Engineer manages change requests related to network configurations and upgrades, ensuring seamless implementation without disruption. Additionally, they collaborate with cross-functional teams and vendor support to escalate and resolve issues effectively, contributing to overall network enhancement.

primary responsibilities / key result areas

Network Monitoring and Troubleshooting (Shared Responsibility): Continuously assess the health, performance, and security of network systems using monitoring tools. Proactively identify and resolve network issues to minimize downtime and optimize performance.
Incident Management (Shared Responsibility): Respond promptly to complex technical and hardware/software issues. Document incidents, troubleshooting steps, and resolutions in the ticketing system, and escalate significant alerts to the appropriate teams as needed.
Customer Support (Shared Responsibility): Deliver exceptional support to internal and external clients. Engage professionally to diagnose and resolve issues in accordance with Incident Management Procedures, ensuring a positive customer experience.
Change Management (Shared Responsibility): Develop and manage change requests (CRs) for network configurations, maintenance, and upgrades. Monitor implementation to ensure changes are executed effectively without disrupting network performance.
Collaboration and Escalation (Shared Responsibility): Collaborate with cross-functional teams and vendor support to ensure timely escalation during outages or performance issues. Work with other departments to resolve problems and enhance network capabilities.
SAS L1 Support (Shared Responsibility): Deliver 24/7 first-level support for service assurance troubleshooting, ensuring critical tools remain stable and operational. Act as an escalation point to higher-level support teams, facilitating prompt resolution of major incidents.

competencies

Network Routing & Switching Expertise: Proficient in routing (BGP, OSPF, ISIS, MPLS) and switching protocols (VLAN, RSTP, MSTP, LACP, VRRP), with hands-on experience on Cisco and Juniper Networks platforms.
Technical Proficiency: Skilled in advanced networking technologies including BGP, MEF Services (EPL, L2VPN, L3VPN), load balancers, SDWAN, and MPLS, with experience on key hardware like Cisco ASR, ASA, and Juniper MX and EX series.
Team Collaboration: Fosters teamwork and collaboration by ensuring effective communication with peers during shifts.
Adaptability & Problem-Solving: Ability to quickly adapt to changing environments and resolve technical issues efficiently under pressure.
Client-Focused Communication: Strong interpersonal skills with the ability to communicate effectively across cultures, ensuring customer satisfaction and understanding throughout interactions.
Organizational Skills & Documentation: Highly organized with meticulous attention to detail, ensuring accurate documentation and prioritization of tasks in a dynamic, fast-paced environment.

Qualifications & Experience

Required

2-5 years of technical support experience in satellite, wireless communications, or network operations environments
Hands-on experience with networking, routing, and switching technologies, including BGP, OSPF, MPLS, EIGRP, VRRP, and SDWAN.
Proficiency with key platforms such as Cisco ASR, ASA, Juniper MX, and EX series.
Experience in network troubleshooting, load balancers, VPNs, and firewalls.
Familiarity with network management systems (e.g., Compass, Dataminer, Helix, ScienceLogic (EM7), Service Now, SATNMS, Zenoss) and other monitoring tools.
Ability to work a 24/7 rotational shift, providing operational support in fast-paced environments.
ITIL Certification or demonstrated equivalent experience with incident and change management processes.

Preferred

Bachelor’s degree in Telecommunications, Information Technology, or related field.
CCNP or equivalent certification.
Proven experience in network infrastructure management, disaster recovery planning, and network optimization initiatives.

Proficiency with Microsoft applications (Excel, Word, PowerPoint, Visio) and documentation tools.

SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.

For more information on SES, click here.

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application support engineer jobs in guindy chennai tamil nadu

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