Hsr Layout Bengaluru Karnataka Senior technical specialist Jobs – 1116 Open Jobs Today

Senior Technical Support Specialist
Autodesk —Bengaluru, Karnataka
- Full-time
- CRM software
- Bachelor's degree
- Construction experience
- Flexible schedule
Senior Technical Support Specialist - BIM/ACC AMER - PST
Autodesk —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Civil engineering
- English
- Analysis skills
Senior Technical Specialist
HCLTech —Bengaluru, Karnataka
- Azure
- SQL
- Analytics
Senior Technical Specialist - Collaboration
Microland —Bengaluru, Karnataka
- Microsoft Office
- Master's degree
- Project management
8d
Senior Implementation Specialist (Technical)
Fulfil.IO Inc. —Bengaluru, Karnataka
- ₹22,00,000 - ₹28,00,000 a year
- Full-time
- ERP systems
- English
- Bachelor's degree
Quick apply
9d
Senior Engineer/ Technical Specialist
NTT DATA —Bengaluru, Karnataka
- Full-time
- Project management
- Bachelor's degree
- Communication skills
Senior Technical Specialist - Cloud Infra (CL1)
Microland —Bengaluru, Karnataka
- Azure
- Bachelor's degree
- Scripting
Senior Product Specialist | L2 Tech support
CAE Inc. —Whitefield, Bengaluru, Karnataka
- Weekend availability
- DevOps
- English
- Windows
Senior Technical Support Specialist (Enterprise Agentic AI)
Ema —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- Master's degree
- AWS
Golang Senior Technical Specialist
HCLTech —Bengaluru, Karnataka
- Software troubleshooting
- DevOps
- Java
MES Critical Manufacturing – Senior Consultant, Technical Transformation
Deloitte —Bengaluru, Karnataka
- Azure
- Computer Science
- ERP systems
Senior Technical Specialist - .Net, Angular, SQL server
HCLTech —Bengaluru, Karnataka
- Software troubleshooting
- Analysis skills
- APIs
7d
Senior Technical Specialist - Cloud Infra
Microland —Bengaluru, Karnataka
- Master's degree
- Bachelor's degree
- Scripting
3d
Workday Technical- Senior Consultant
Deloitte —Bengaluru, Karnataka
- Microsoft Powerpoint
- Oracle
- Computer Science
Technology & Transformation -Senior Consultant | Quadient | Bengaluru
Deloitte —Bengaluru, Karnataka
- Java
- SQL
- AWS
Systems Integration senior Specialist - ServiceNow Developer
NTT Ltd —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Oracle
- Databases
- SQL
- Flexible schedule
Senior Payroll Specialist - Outsourcing | Bangalore
TransPerfect —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
Quick apply
Senior Technical Specialist - Python, Microservices, Cloud
HCLTech —Bengaluru, Karnataka
- Software troubleshooting
- APIs
- AI
Senior Technical Specialist - Security (SE2)
Microland —Bengaluru, Karnataka
- Research
- Master's degree
- AWS
Senior Identity Specialist - IGA L2 Support (Saviynt & SQL)
Simeio —Bengaluru, Karnataka
- Full-time
- Azure
- Databases
- SQL

I want to receive the latest job alerts for senior technical specialist in hsr layout bengaluru karnataka

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior technical specialist jobs near hsr layout bengaluru karnataka

Manufacturing Consultant jobs in Bengaluru, Karnataka

Senior Payroll Specialist jobs in Bengaluru, Karnataka

Senior Technical Specialist jobs in Bengaluru, Karnataka

Workday Consultant jobs in Bengaluru, Karnataka

Senior Accountant jobs in Vasai, Maharashtra

Senior Executive jobs in Chennai, Tamil Nadu

Technical Support Engineer jobs in Delhi, Delhi

Desktop Support jobs in Bengaluru, Karnataka

Senior jobs in Ludhiana, Punjab

Non Technical, Mnc jobs in Bengaluru, Karnataka

Senior Technical Support jobs in Chennai, Tamil Nadu

Customer Support, Zomato jobs in Bhopal, Madhya Pradesh

Senior Technical Support jobs in Bengaluru, Karnataka

Senior Technical Support jobs in Remote

Senior Technical Support jobs in Gurugram, Haryana

Chat Support , Noida Sector 15 jobs in Noida, Uttar Pradesh

Non Technical jobs in Chennai, Tamil Nadu

Chat Support jobs in Pimpri Chinchwad, Maharashtra

Manufacturing Consultant jobs in Remote

Manufacturing Consultant jobs in Mumbai, Maharashtra

Senior Technical Support Specialist

Autodesk -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Benefits

Flexible schedule

Qualifications

CRM software
NavisWorks
Technical support
Revit
Bachelor's degree
Customer support
Construction experience
SaaS
Leadership
Autodesk
Communication skills

Full job description

Job Requisition ID #

26WD99238

Position Overview

Autodesk is looking for a Senior Technical Support Specialist (BIM360 / Autodesk Construction Cloud applications, Autodesk Revit, Navisworks,) APAC shift to provide support services and engage Autodesk customers in providing effective technical solutions, guidance, and troubleshooting advice. With a clear focus on helping customers adopt industry leading design tools, this role is responsible for addressing customer product issues reported to us primarily via scheduling a call, logging a case or chat. All our teams have a direct influence on customer adoption and enable customers to realize the value of their investment.

Our ideal candidate gathers and analyses the most critical information needed to understand problems and generate innovative ideas and solutions to solve them; ensures that customer issues are resolved, pulling the right groups together to be in service for the customer; holds all stakeholders accountable for achieving goals; and encourages others to take appropriate risks, shaping an environment where people are empowered to step up and take responsibility.

This role reports to a Technical Support Manager and requires the use of judgment and independent decision making when managing caseload to achieve individual, team, and organizational goals. The work location will be in Bangalore, India, and successful candidate will be expected to relocate to Bangalore.

Responsibilities

Respond to support requests via multiple channels and adhere to documented processes
Participate in driving the organizational vision, global projects and initiatives; proactively identifies more efficient strategies to promote efficiency
Measure and monitor performance against established service levels to ensure achievement of individual and team targets; conduct periodic verification of work to ensure adherence to organizational standards. Prioritize critical technical issues and monitoring of service level compliance
Actively handle personal backlog of support requests
Manage customer and partner expectations by providing timely updates on progress
Participate in product beta programs & product testing events organized by the product development teams
Assist in the fundamental development and maintenance of internal knowledge base quality, via the Knowledge Centered Support (KCS)methodology
Influence and contribute to product management and development to contribute to successful improvements
Direct investigation and ensure resolution of all escalated issues related to service delivery and customer satisfaction, ensure timely communication to customers and appropriate stakeholders
Drive communication in the organization; ensure new information is coordinated with support teams and partner teams
Work closely with extended Autodesk teams such as Client Services, Renewals hub and Sales team to resolve customer issues

Minimum Qualifications

Bachelor’s degree in a Design, Engineering, or Infrastructure subject, or equivalent work experience
Competent knowledge in Revit, Navisworks, Autodesk Construction Cloud / BIM360
At least 5 - 7 years of industry working experience
1+ years of team leadership/team coaching
3+ years of technology and customer support experience
Proficient in CRM
Experience supporting cloud/SaaS based applications
Proficiency or familiarity with Construction and BIM industry needs and workflows
Demonstrable capability to “own” the problem (customer issue), troubleshoot and ability to solve or mitigate the problem
Exceptional team player skills
Ability to work in flexible working hours
You build strong customer relationships and gain insights into their needs
Able to manage several projects and technical requests at a time, setting the right priorities
Demonstrated ability to build and maintain strong relationships with partners and customers
Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience
Team player who enjoys supporting and interacting with other members of a shared responsibility team

#LI-GC3

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Apply Now

Refine Your Search

senior technical specialist jobs in hsr layout bengaluru karnataka

Senior Technical Support Specialist

Senior Technical Support Specialist - BIM/ACC AMER - PST

Senior Technical Specialist

Senior Technical Specialist - Collaboration

Senior Implementation Specialist (Technical)

Senior Engineer/ Technical Specialist

Senior Technical Specialist - Cloud Infra (CL1)

Senior Product Specialist | L2 Tech support

Senior Technical Support Specialist (Enterprise Agentic AI)

Golang Senior Technical Specialist

MES Critical Manufacturing – Senior Consultant, Technical Transformation

Senior Technical Specialist - .Net, Angular, SQL server

Senior Technical Specialist - Cloud Infra

Workday Technical- Senior Consultant

Technology & Transformation -Senior Consultant | Quadient | Bengaluru

Systems Integration senior Specialist - ServiceNow Developer

Senior Payroll Specialist - Outsourcing | Bangalore

Senior Technical Specialist - Python, Microservices, Cloud

Senior Technical Specialist - Security (SE2)

Senior Identity Specialist - IGA L2 Support (Saviynt & SQL)

I want to receive the latest job alerts for senior technical specialist in hsr layout bengaluru karnataka

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected