India Remote Technical support engineer Jobs – 574 Open Jobs Today

Technical Support Engineer
SOLTECH TechServices Pvt Ltd —Remote
- ₹20,000 - ₹25,000 a month
- Full-time
- Remote
- Software troubleshooting
- System design
- Analysis skills
Quick apply
9d
Application Support Engineer
Optimiser —Remote
- Up to ₹6,00,000 a year
- Full-time
- Remote
- Engineering
- English
- Analysis skills
- Work from home
Quick apply
14d
Technical support Engineer
Sprinto —Remote
- Remote
- APIs
- AI
Quick apply
Level 2 – Technical Support Engineer
LakeFusion —Remote
- Full-time
- Remote
- Azure
- SQL
- Analysis skills
Application Support Engineer
Quad Infotech —Remote
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Remote
- Oracle
- Software troubleshooting
- ERP systems
- Paid time off
- Work from home
Quick apply
Software Engineer II
Indeed —Remote
- ₹29,30,000 - ₹46,90,000 a year
- Full-time
- Remote
- Computer Science
- English
- Java
- Health insurance
- Paid time off
Quick apply
Electrical Engineer – Power System Studies
Revamp Engineering —Remote
- ₹16,75,000 - ₹27,16,000 a year
- Full-time
- Remote
- English
- Bachelor's degree
- Electrical Engineering
- Health insurance
Quick apply
Staff Software Engineer, Data (Employer of Record)
Credit Acceptance —Remote
- ₹52,57,789 - ₹77,11,424 a year
- Full-time
- Remote
- Computer Science
- Java
- AWS
Production Support Engineer
Qruize Technologies —Remote
- Full-time
- Remote
- SQL
- APIs
- Linux
Technical Support Engineer
DeepTek —Remote
- Remote
- Computer Science
- Software troubleshooting
- Windows
IT Systems Engineer
Porch Group Media —Remote
- ₹16,87,500 - ₹23,62,500 a year
- Full-time
- Remote
- Azure
- Computer Science
- Software troubleshooting
- Paid holidays
- Health insurance
Application Engineer
Stalwarts Servicios —Remote
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Remote
- Electrical experience
- Bachelor's degree
- Diploma
Quick apply
No code - Agent Engineer
tayana academy —Remote
- ₹15,000 - ₹30,000 a month
- Full-time
- Remote
- Master's degree
- Bachelor's degree
- APIs
- Flexible schedule
Quick apply
14d
Cloud Systems Engineer
The Bridgespan Group —Remote
- ₹19,00,000 - ₹25,00,000 a year
- Remote
- Microsoft Access
- Azure
- Computer Science
Workplace Endpoint Engineer
Yoda Technologies Pty Ltd —Remote
- ₹9,00,000 - ₹15,00,000 a year
- Full-time
- Remote
- Microsoft Access
- Azure
- Computer Science
- Health insurance
- Work from home
Quick apply
Software Engineer II (Employer of Record)
Credit Acceptance —Remote
- ₹27,32,232 - ₹40,07,274 a year
- Full-time
- Remote
- Computer Science
- Java
- AWS
Staff Software Engineer - CCaaS (Employer of Record)
Credit Acceptance —Remote
- ₹52,57,789 - ₹77,11,424 a year
- Full-time
- Remote
- Computer Science
- Java
- Bachelor's degree
Level 1 – Customer Support Engineer
LakeFusion —Remote
- Full-time
- Remote
- Azure
- Software troubleshooting
- Customer service
Staff Systems Engineer- Infrastructure (Employer of Record)
Credit Acceptance —Remote
- ₹34,17,563 - ₹50,12,426 a year
- Full-time
- Remote
- Management
- Computer Science
- Windows
Data Engineer
Orion eSolutions Pvt.Ltd —Remote
- ₹8,09,764.81 - ₹11,68,691.87 a year
- Full-time
- Remote
- Azure
- SQL
- Python
Quick apply
12d

I want to receive the latest job alerts for technical support engineer in india remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support engineer jobs near india remote

Technical Support Engineer

SOLTECH TechServices Pvt Ltd
Remote

Quick apply

Job details

Full-time
₹20,000 - ₹25,000 a month
9 days ago

Qualifications

TCP
Software troubleshooting
CCNA
CCTV
System design
Technical support
Firewall
DHCP
Analysis skills
Bachelor's degree
Remote access software
Computer Engineering
DNS
B.E.
TCP/IP
Desktop administration
Python
Analytics
VPN

Full job description

Role Overview

As a Technical Support Engineer for Systems, you will serve as a frontline technical SME delivering Tier 2 support, network integration, and system optimization for video surveillance environments. You will ensure seamless operation of VMS architectures, video analytics engines, and network security configurations while maintaining high customer satisfaction standards.

Key Responsibilities

System Troubleshooting & Maintenance: Diagnose and resolve complex technical issues involving IP CCTV cameras, Video Management Software (VMS), and specialized Video Analytics applications.
Network & Security Management: Configure and troubleshoot network protocols, firewalls, port forwarding, and VPN connections to establish secure, high-uptime video streams and remote accessibility.
Scripting & Customization: Execute and adapt basic Python scripts to automate event triggers, custom rules, and system integrations within the VMS platform.
Remote Support: Conduct fast, precise remote diagnostic sessions using standard remote desktop software to minimize client downtime.
Client Engagement: Manage end-to-end customer interactions via professional verbal (phone/video) and written (email) communication, keeping clients informed throughout the resolution lifecycle.
Incident Reporting & Documentation: Maintain detailed ticket logs, write clear Root Cause Analysis (RCA) reports, and deliver regular technical activity summaries to team leads and clients.

Technical Qualifications

Surveillance Technology: Hands-on experience with CCTV system design, IP camera configuration, ONVIF/RTSP protocols, and VMS platforms (Trassir expertise preferred).
Networking & Security: Strong grasp of TCP/IP networking, routing, DNS, DHCP, Firewall rule configuration, and enterprise VPN setup.
Analytics & Automation: Functional knowledge of Video Analytics modules and basic Python scripting capabilities for diagnostic automation.
Remote Support Platforms: Proficiency with remote management tools (e.g., AnyDesk, TeamViewer, specialized remote administration software).

Required Soft Skills

Customer Communication: Exceptional verbal clarity and articulate email writing skills for managing high-stakes client technical interactions.
Structured Reporting: Ability to synthesize complex technical diagnostics into clean, structured reports for both non-technical business stakeholders and technical teams.
Problem-Solving Drive: Strong analytical mindset to isolate network, hardware, and software faults efficiently under SLA constraints.

Pay: ₹20,000.00 - ₹25,000.00 per month

Application Question(s):

How do you troubleshoot an IP camera that shows as "Offline" in a VMS, even though it responds to ping requests over the local network?
Explain the operational difference between RTSP and ONVIF protocols in video surveillance architecture.
Walk through the step-by-step process of configuring a firewall and establishing a secure VPN/port-forwarding setup for a client to access a local VMS server remotely.
What network variables (bandwidth, frame rate, resolution, bitrate) do you calculate or adjust when video analytics streams suffer from latency or dropped frames?
How do hardware resources (CPU, GPU, RAM) impact the performance and stability of real-time Video Analytics on a central server?
How do you explain a complex, multi-layered network or firewall issue to a non-technical client who is frustrated by system downtime?
Describe your structure for drafting a technical Root Cause Analysis (RCA) email to a key client following a major service disruption.
How do you prioritize support tickets when multiple high-severity issues arrive simultaneously?
Which remote desktop tools are you most proficient with, and what security practices do you follow to protect client networks during an active session?
What steps do you take when a VMS server's storage allocation fills up unexpectedly, threatening to stop continuous video recording?
What is your level of experience with Python, and can you share an example of a basic script you wrote or modified to automate a workflow or system event?
Do you hold a BTech in IT, BE in Computer Engineering, or a related degree, and what certifications (e.g., CCNA, Network+) do you currently possess?
Which enterprise VMS platforms (such as Trassir, Milestone, Genetec, or Hikvision) do you have hands-on operational experience with?

Work Location: Remote

Quick apply

Refine Your Search

technical support engineer jobs in india remote

Technical Support Engineer

Application Support Engineer

Technical support Engineer

Level 2 – Technical Support Engineer

Application Support Engineer

Software Engineer II

Electrical Engineer – Power System Studies

Staff Software Engineer, Data (Employer of Record)

Production Support Engineer

Technical Support Engineer

IT Systems Engineer

Application Engineer

No code - Agent Engineer

Cloud Systems Engineer

Workplace Endpoint Engineer

Software Engineer II (Employer of Record)

Staff Software Engineer - CCaaS (Employer of Record)

Level 1 – Customer Support Engineer

Staff Systems Engineer- Infrastructure (Employer of Record)

Data Engineer

I want to receive the latest job alerts for technical support engineer in india remote

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected