Janakpuri A 3 Delhi Delhi Guest service agent Jobs – 6 Open Jobs Today

Reservation Associate
Marriott International, Inc —Delhi, Delhi
- Full-time
- 12th Pass
- Supervising experience
6h
At Your Service Agent
Marriott International, Inc —Delhi, Delhi
- Full-time
- 12th Pass
- Supervising experience
5d
Inbound Travel Agent
HNK Travel Solutions Private Limited —Nirman Vihar, Delhi, Delhi
- ₹15,000 - ₹20,000 a month
- Full-time
- CRM software
- Sales
- English
Quick apply
1d
Reservations Manager
Marriott International, Inc —Delhi, Delhi
- Full-time
- Sales
- No experience needed
- 12th Pass
2d
Reservation Associate
AccorHotel —Gurugram, Haryana
- Full-time
- English
Quick apply
Reservation Executive
STG Journey India Pvt. Ltd —Gurgaon H.O, Gurugram, Haryana
- ₹20,000 - ₹25,000 a month
- Full-time
- Hospitality
- Inventory control
- Inventory management
- Cell phone reimbursement
Quick apply

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Reservation Associate

Marriott International, Inc -
Delhi, Delhi

Apply Now

Job details

Full-time
6 hours ago

Qualifications

12th Pass
Supervising experience
Quality assurance

Full job description

Additional Information
Job Number26111984
Job CategoryReservations
LocationAsset Area 4 - Hospitality District, New Delhi, Delhi, India, 110037
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

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guest service agent jobs in janakpuri a 3 delhi delhi

Reservation Associate

At Your Service Agent

Inbound Travel Agent

Reservations Manager

Reservation Associate

Reservation Executive

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