Juhu Maharashtra Integrated solutions service tech 5 Jobs – 32 Open Jobs Today

Integrated Solutions Service Tech 5
Sourceo —Mumbai, Maharashtra
- Full-time
- Master's degree
- Bachelor's degree
- Electrical Engineering
3d
Integrated Solutions Service Tech 5
Johnson Controls —Mumbai, Maharashtra
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Nomura —Mumbai, Maharashtra
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eFI Strategy P
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IRIS Business Services —Turbhe, Mumbai, Maharashtra
- Full-time
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Customer Service Representative- Manufacturing
Therm-x India Engineering and Manufacturing Pvt. Ltd. —Andheri, Mumbai, Maharashtra
- ₹22,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
- Paid time off
- Paid sick time
Quick apply
5d
Custom Software Engineer
Accenture —Mumbai, Maharashtra
- Full-time
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Prodigal —Mumbai, Maharashtra
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Quick apply
Senior Risk Analyst
BNP Paribas —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
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- Master's degree
Manager - Risk Solution Implementation
KPMG —Mumbai, Maharashtra
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Link Group —Mumbai, Maharashtra
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Nomura —Mumbai, Maharashtra
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9d
T&T- Customer- M&C - Manager | Adobe Experience Manager (AEM) | Mumbai
Deloitte —Mumbai, Maharashtra
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T&T- Customer- M&C - Senior Consultant | Real-Time CDP | Mumbai
Deloitte —Mumbai, Maharashtra
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Deloitte —Mumbai, Maharashtra
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Deputy Chief Manager - Workforce Productivity Enhancement (WPE)
Piramal Pharma Limited —Mumbai, Maharashtra
- Full-time
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T&T- Customer- M&C - Consultant | Adobe Experience Manager (AEM) | Mumbai
Deloitte —Mumbai, Maharashtra
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Senior Manager - R&D in Mumbai, India
Sourceo —Mumbai, Maharashtra
- Online application
- Master's degree
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- Bachelor's degree
3d

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Integrated Solutions Service Tech 5

Sourceo
Mumbai, Maharashtra

Apply Now

Job details

Full-time
3 days ago

Qualifications

BSEE
Electronics Engineering
Master's degree
Bachelor's degree
IDS
Customer relationship management
Electrical Engineering
MBA

Full job description

Role Summary

The Manager - Service will be responsible for managing service operations, maintenance contracts, customer support, and technical teams for Controls, Fire Detection & Alarm Systems, CCTV, Access Control, BMS, and Integrated Security Solutions. The role focuses on ensuring high service standards, customer satisfaction, operational efficiency, and service revenue growth across the Mumbai region.

Key Responsibilities

Service Operations Management

Lead end-to-end service delivery for Fire & Security Systems and Building Controls projects.
Ensure timely preventive maintenance (PM), corrective maintenance (CM), breakdown service, and AMC execution.
Monitor service KPIs, response time, resolution time, system uptime, and customer satisfaction levels.
Drive adherence to SLAs and contractual obligations.

Team Management

Lead, mentor, and develop a team of service engineers, supervisors, and technicians.
Allocate manpower and resources efficiently across customer sites.
Conduct performance reviews and technical competency development programs.
Ensure availability of skilled resources for emergency and scheduled services.

Customer Relationship Management

Act as the primary escalation point for key customers.
Build long-term relationships with clients including commercial buildings, hospitals, data centers, industrial facilities, airports, and infrastructure projects.
Conduct customer review meetings and ensure high customer retention.

Technical Management

Support troubleshooting and resolution of complex technical issues related to:Fire Alarm Systems
Public Address Systems
CCTV Surveillance
Access Control Systems
Intrusion Detection Systems
Building Management Systems (BMS)
PLC/DDC-based Control Systems
Integrated Security Management Systems

Commercial & Financial Responsibility

Manage AMC and service contract renewals.
Support sales teams in identifying modernization, upgrade, retrofit, and service business opportunities.
Monitor service profitability, resource utilization, and cost control.
Ensure timely billing and collection coordination.

Compliance & Safety

Ensure compliance with local fire, safety, and statutory regulations.
Adhere to EHS policies and industry best practices.
Conduct risk assessments and safety audits for service activities.

Required Qualifications

Bachelor's Degree in Electrical Engineering, Electronics Engineering, Instrumentation Engineering, or related discipline.
MBA preferred.
8-15 years of experience in Controls, Fire & Security Systems service operations.
Experience managing large service teams and customer-facing operations.

Apply Now

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Role Summary

Key Responsibilities

Service Operations Management

Team Management

Customer Relationship Management

Technical Management

Commercial & Financial Responsibility

Compliance & Safety

Required Qualifications

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