Kalyan Nagar Bengaluru Karnataka Senior customer service representative Jobs – 191 Open Jobs Today

Helpdesk Senior Representative - ITIL
NTT Ltd —Bengaluru, Karnataka
- Weekend availability
- Google Suite
- Software troubleshooting
- Customer service
11d
Team Leader, Customer Service
Thermo Fisher Scientific —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
7d
Senior Customer Service Representative
Moneyview —Kudlu Gate Hosur Road, Karnataka
- ₹3,50,000 - ₹6,00,000 a year
- Full-time
- CRM software
- English
- Computer skills
- Health insurance
- Paid time off
Quick apply
Logistics Planning& Fullfillment and Customer Service Team Leader
MANN+HUMMEL —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- Inventory management
Quick apply
Sr. Enrolment Advisor - International
GRAM HR Solutions —Bengaluru, Karnataka
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
Quality Review and Audit Senior Representative
The Cigna Group —Bengaluru, Karnataka
- Full-time
- English
- Analysis skills
Director, Global Service Delivery - APAC based
Siemens —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer Science
- PMP
- CAD
2d
Senior Technical Customer Support Engineer - India
ClickHouse —Bengaluru, Karnataka
- Remote
- Azure
- English
- SQL
Director, Services Business Solution Delivery
Lenovo —Bengaluru, Karnataka
- Full-time
- Computer Science
- Customer service
- Master's degree
3d
Sr. Customer Service Representative
Thermo Fisher Scientific —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Relationship Management Executive
Vayah Vikas —Bengaluru, Karnataka
- Full-time
- CRM software
- Sales
- English
Quick apply
Customer Service Specialist I
Thermo Fisher Scientific —Bengaluru, Karnataka
- Full-time
- Oracle
- Customer service
- Microsoft Office
7d
Sr. Enrolment Advisor(Edtech)
GRAM HR Solutions —Bengaluru, Karnataka
- ₹10,00,000 - ₹13,00,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
Service Delivery Operations Team Lead
Accenture —Bengaluru, Karnataka
- Weekend availability
- Sales
- Data entry
Sr Customer Service Representative
Thermo Fisher Scientific —Bengaluru, Karnataka
- Full-time
- Oracle
- Customer service
- Microsoft Office
8d
Back Office Operations Analyst – Band 1
The Cigna Group —Bengaluru, Karnataka
- Full-time
- Salesforce
- English
- Analysis skills
11d
Senior CSSC Front Line Representative
Grundfos —Bengaluru, Karnataka
- Customer service
- Salesforce
- Microsoft Office
- Paid time off
- Flexible schedule
11d
P2P Customer Support Team Leader
Xylem —Bengaluru, Karnataka
- Online application
- English
- Finance
- Bachelor's degree
Service Support Senior Coordinator
Vertiv —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
3d
Customer Project Specialist
Cisco Systems —Bengaluru, Karnataka
- Full-time
- Engineering
- English
- Windows

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Helpdesk Senior Representative - ITIL

NTT Ltd -
Bengaluru, Karnataka

Apply Now

Job details

11 days ago

Qualifications

Google Suite
ITIL Certification
Software troubleshooting
Customer service
iOS
English
Communication skills

Full job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Senior Representative - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Position Overview:
At NTT DATA, we know that anything is possible with the right people on board. Our employees' quality, integrity, and commitment are critical factors in our company’s growth, market presence, and ability to help our clients stay ahead of the competition. By hiring the best people and helping them grow professionally and personally, we ensure a bright future for NTT DATA and those who work here.

NTT DATA, Inc. currently seeks a “Helpdesk Senior Representative ” to join our team in “Bangalore”.

General Duties and Responsibilities:
In these roles, you will be responsible for:

Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes.
Record, Update, and Escalate Support issues to the next level promptly.
Support all IT onboarding activities for end-users
Work with our internal IT Teams on system testing, integration, and maintenance.
Engage in discovering new IT business tools to support our business users and our internal IT Team.
Seek, Suggest, Evaluate, and implement process and technology improvements.
Willing to learn grow in other IT Business areas

Requirements for this role include:

Excellent English written and verbal communication skills.
Exceptional customer service skills.
Great Team player
Excellent communication skills, comfortable working with various stakeholders
Strong troubleshooting skills, bug-finding, and resolution
Ability to work independently within a diverse global team
IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment)

Preferences: - Optional (nice-to-haves)

For e Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and Do
ITIL foundation certified – Flexible – Willing to work in a Rotational 24*7
Required schedule availability for this position is Monday-Friday (07:00 AM to 05:00 PM EST).
The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on a weekend basis business requirements.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Apply Now

Refine Your Search

senior customer service representative jobs in kalyan nagar bengaluru karnataka

Helpdesk Senior Representative - ITIL

Team Leader, Customer Service

Senior Customer Service Representative

Logistics Planning& Fullfillment and Customer Service Team Leader

Sr. Enrolment Advisor - International

Quality Review and Audit Senior Representative

Director, Global Service Delivery - APAC based

Senior Technical Customer Support Engineer - India

Director, Services Business Solution Delivery

Sr. Customer Service Representative

Customer Relationship Management Executive

Customer Service Specialist I

Sr. Enrolment Advisor(Edtech)

Service Delivery Operations Team Lead

Sr Customer Service Representative

Back Office Operations Analyst – Band 1

Senior CSSC Front Line Representative

P2P Customer Support Team Leader

Service Support Senior Coordinator

Customer Project Specialist

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