Kilpauk Chennai Tamil Nadu Speaker Jobs – 40 Open Jobs Today

Product Support Analyst
Athenahealth —Chennai, Tamil Nadu
- Full-time
- SQL
- Travel
- Communication skills
- Health insurance
Translator/Interpreter (Tamil to English)
Astroved —Ambattur, Chennai, Tamil Nadu
- ₹3,00,000 - ₹4,50,000 a year
- Email
- Walk-in
- Microsoft Excel
- Customer service
- English
- Health insurance
Quick apply
13d
IT Help Desk Associate III
NCR —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Customer service
CX Support Analyst
Athenahealth —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- Communication skills
- Health insurance
IT Tech desk Engineer
NCR —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Customer service
Workshop & Event Co-Ordinator
Sri Gajanan E-slates Private Limited —Chennai, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- English
- 12th Pass
- Bachelor's degree
Quick apply
Senior Quality Analyst
Athenahealth —Chennai, Tamil Nadu
- Full-time
- Nursing
- Microsoft Office
- Bachelor's degree
- Health insurance
5d
Assistant Sound Engineer
The madras seva sadan —Chetput, Chennai, Tamil Nadu
- Weekend availability
- Organisational skills
- In-person
- Communication skills
- Flexible schedule
Quick apply
Forex Account Manager (Hindi & English speakers).
Edeal FX —Chennai, Tamil Nadu
- Sales
- English
- Computer networking
International Conference Coordinator
Confworld Educational Research and Development Association —Chennai, Tamil Nadu
- ₹15,000 - ₹17,000 a month
- Full-time
- Customer service
- Computer networking
- In-person
Quick apply
12d
Senior Member of Technical Staff – SMTS
Athenahealth —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Computer Science
- Java
- AWS
- Health insurance
Member of Technical Staff – MTS
Athenahealth —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Java
- Health insurance
Translator
Astroved —Ambattur, Chennai, Tamil Nadu
- ₹3,00,000 - ₹4,50,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
13d
Consultant -Growth Advisory (Industrial)
Frost & Sullivan —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Doctoral degree
- B.Sc
- English
Quick apply
1d
English Tutor
Blue Feather Academy —Kotturpuram, Tamil Nadu
- ₹200 - ₹400 an hour
- Part-time
- English
- Education
- Bachelor's degree
Quick apply
14d
Program Specialist
LRQA group —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Engineering Manager, Site Reliability Engineering (SRE)
Athenahealth —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Java
- Bachelor's degree
- Health insurance
Senior Medical Coding Analyst
Athenahealth —Chennai, Tamil Nadu
- Full-time
- Travel
- AI
- Health insurance
5d
Director Product Management
Athenahealth —Chennai, Tamil Nadu
- Full-time
- Computer science
- Bachelor's degree
- Product management
- Health insurance
Executive Coordinator
Marvellz Ventura —Ashok Nagar, Chennai, Tamil Nadu
- ₹10,000 - ₹13,000 a month
- Full-time
- Customer service
- Organisational skills
- Budgeting
- Food provided
Quick apply
3d

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Product Support Analyst

Athenahealth -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Benefits

Health insurance

Qualifications

EDI
Spark
Technical support
SQL
Documentation review
Communication skills

Full job description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Role summary: Resolve customer and production issues for athenahealth’s interoperability network by combining technical support skills with clear communication as a Product Support Analyst in Chennai, India. You will support interface and workflow stability, troubleshoot problems, and use your capability to help investigate and validate production data. You will report to the Integration Product / Connectivity Support Manager.

Team summary:
The Product Support Analyst supports workflows and projects that improve the efficiency and growth of athenahealth’s interoperability network, often referred to as the backbone. This network enables the transmission of healthcare documents—including lab results, imaging results, patient demographics, charges, appointments, and prescriptions—between athenahealth, clients, and trading partners.
In this role, you will maintain relationships with interface vendors, participate in production support activities as assigned, and collaborate with internal teams across different geographies as required. You will work closely with the E Integration Product / Connectivity Support Manager in Chennai to help ensure reliable interoperability outcomes.

Essential Job Responsibilities

Provide technical support by investigating reported issues across interfaces and production workflows.
Troubleshoot interface and data flow problems using logs, diagnostic outputs, and established support procedures.
Communicate status updates, findings, and next steps clearly to internal stakeholders and vendors when applicable.
Analyze production data to identify symptoms, patterns, and likely root causes.
Document investigation steps, results, and resolutions in required support records and knowledge bases.
Coordinate with interface vendors to gather information, validate fixes, and confirm successful outcomes.
Monitor issue queues and work assignments to ensure timely handling and appropriate escalation.
Apply AI-enabled support tools to improve productivity by using AI-assisted summarization of incident details, faster extraction of key troubleshooting signals from logs, and learning updated AI workflows as they become available—while maintaining accurate human verification against technical evidence and SOPs.

Additional Job Responsibilities

Assist with root-cause follow-ups and prevention plans for recurring interface issues.
Support testing activities for interface changes, including validating outcomes and documenting results.
Contribute to creation or updates of interface troubleshooting guides and escalation procedures.
Participate in production readiness activities (e.g., knowledge checks, handoff preparation, standard work updates).
Review incident trends to recommend improvements to monitoring, documentation, or support workflows.
Help ensure consistent data handling and adherence to operational support standards.
Support cross-team investigations involving multiple systems or dependencies.

Expected Education & Experience

1–3 years of experience in technical support, production support, integrations, or a related technology operations role.
Strong technical support background with experience troubleshooting production or interface issues.
Good communication skills for coordinating incident details, updates, and resolutions.
SQL experience for querying and analyzing production or troubleshooting-related datasets.
Familiarity with interoperability concepts (e.g., interfaces, EDI/healthcare data exchange workflows) is helpful.
Ability to work with logs, troubleshoot systematically, and document findings accurately.
Comfort working in a hybrid environment based in Chennai, India.
Willingness to follow established support procedures and escalation paths.

Travel: NA % travel annually.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: athenahealth.com/careers

https://www.athenahealth.com/careers/equal-opportunity

Apply Now

Refine Your Search

speaker jobs in kilpauk chennai tamil nadu

Product Support Analyst

Translator/Interpreter (Tamil to English)

IT Help Desk Associate III

CX Support Analyst

IT Tech desk Engineer

Workshop & Event Co-Ordinator

Senior Quality Analyst

Assistant Sound Engineer

Forex Account Manager (Hindi & English speakers).

International Conference Coordinator

Senior Member of Technical Staff – SMTS

Member of Technical Staff – MTS

Translator

Consultant -Growth Advisory (Industrial)

English Tutor

Program Specialist

Engineering Manager, Site Reliability Engineering (SRE)

Senior Medical Coding Analyst

Director Product Management

Executive Coordinator

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