Magadi Road Bengaluru Karnataka Operations team leader Jobs – 3876 Open Jobs Today

Manager, Client Experience
Pebl —Bengaluru, Karnataka
- ₹15,00,000 - ₹20,00,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Human resources
Quick apply
11d
Business Management Associate
Sales Corporation India —Bangalore City, Bengaluru, Karnataka
- ₹40,000 - ₹60,000 a month
- Full-time
- Business development
- Project management
- Bachelor's degree
- Food provided
Quick apply
4d
Team Leader
Proziod Analytics —Bengaluru, Karnataka
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- Microsoft Excel
- Leadership
- Communication skills
Quick apply
Team Leader
Firstsource Healthcare —Bengaluru, Karnataka
- Weekend availability
- Microsoft Excel
- English
- Bachelor's degree
6d
Manager, People Support – APAC Leader (10+ years of experience)
Sandisk —Bengaluru, Karnataka
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Junior Operations Manager
SAS Group —Bengaluru, Karnataka
- ₹30,000 - ₹50,000 a month
- Full-time
- Business development
- Project management
- Bachelor's degree
Quick apply
Logistics Planning& Fullfillment and Customer Service Team Leader
MANN+HUMMEL —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- Inventory management
Quick apply
Project Leader
Airbus India Private Limited —Bengaluru, Karnataka
- Email
- PMP
- Project management
- Bachelor's degree
1d
Team Leader – Industry
WSP —Bengaluru, Karnataka
- Hybrid work
- English
- Master's degree
- Bachelor's degree
Global Kaizen and Continuous Improvement Leader
Schneider Electric —Bengaluru, Karnataka
- Online application
- Management
- Engineering
- English
Head of GBS Insights & Analytics
Kraft Heinz Company —Bengaluru, Karnataka
- Finance
- Master's degree
- Business Administration
Global Leader - Resource Management
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Remote
- English
- Finance
- Master's degree
Quick apply
Senior Team Lead, Managed Services Operations
NTT DATA —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Team management
- Mentoring
8d
Team Leader - Customer Operations
Mentor E Services —Bengaluru, Karnataka
- Full-time
- Leadership
- Health insurance
EA US PR - Team Leader
First Advantage —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Team Lead - Customer Support
Teachmint —Bengaluru, Karnataka
- Microsoft Excel
- Management
- Salesforce
Quick apply
14d
Team Leader of Procurement
CSC (Corporation Service Company) —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Management
- Analysis skills
- AI
6d
Team Leader -General Administration
LG Soft India —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
Manager, People Operations & HRBP – India & APAC
Entrupy —Bengaluru, Karnataka
- Hybrid work
- Management
- Project management
- Human resources
Quick apply
Team Leader, Operations
Concentrix —Bengaluru, Karnataka
- Full-time
- Customer service
- Communication skills
- Flexible schedule

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Manager, Client Experience

Pebl
Bengaluru, Karnataka

Quick apply

Job details

Full-time
₹15,00,000 - ₹20,00,000 a year
11 days ago

Qualifications

Analysis skills
Quality assurance
Continuous improvement
Human resources
Leadership
Communication skills

Full job description

Purpose in Every Position

Pebl puts a world of talent at your fingertips. With our AI-powered Global Work Platform, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork from global growth. Backed by more than a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence. With Pebl, companies everywhere can hire great talent anywhere.

Where Your Work Moves the Needle.

At Pebl, every team member drives our success. Joining us means more than filling a role—you’re accountable for results and impact. Our values guide how we operate, execute, and collaborate across borders. By putting them into action, you’ll help us scale faster, compete harder, and lead the future of global work.

What Makes You a Great Fit

As a Client Experience Manager at Pebl, you will lead a team of HR Specialists responsible for delivering a seamless, high-quality experience across customer and employee touchpoints. Operating within a unified global experience function, you will own team performance, quality, and operational excellence for your assigned region.

You’ll balance hands-on operational leadership with strategic thinking—proactively identifying opportunities, mitigating risks, and driving continuous improvement across the experience journey. You will play a critical role in shaping how Pebl delivers consistent, scalable, and human-centered experiences worldwide.

How You’ll Make an Impact:

Global Experience Ownership

Own and drive team performance within a unified global experience model, ensuring consistent, high-quality outcomes.
Act as the voice of the customer and supported employee by identifying and addressing systemic experience gaps.
Translate company strategy into clear team priorities, actionable plans, and measurable outcomes.

Leadership & Team Development

Build, lead, and develop a high-performing team of HR Specialists.
Conduct regular 1:1s to review performance, provide coaching, and support career growth.
Set clear expectations and hold team members accountable to performance, quality, and behavioral standards.
Mentor emerging leaders and strengthen leadership capabilities across the team.

Operational Excellence & Quality

Oversee day-to-day operations, ensuring effective prioritization, SLA adherence, and consistent service delivery.
Conduct ongoing quality assurance (QA) reviews to uphold support standards and identify coaching opportunities.
Identify operational risks and gaps, implementing solutions to maintain stability and improve performance.

Performance & Metrics

Own and monitor key performance metrics, including CSAT, response and resolution times, quality, and productivity.
Use data and insights to identify trends, drive accountability, and inform decision-making.
Foster a metrics-driven culture, ensuring the team consistently meets or exceeds established targets.

Cross-Functional Impact

Partner with internal teams to resolve issues, improve workflows, and reduce friction across the customer and employee experience journey.
Support and execute cross-functional initiatives led by senior leadership to advance key business priorities.

Change & Continuous Improvement

Lead and support change initiatives while modeling adaptability in a fast-paced, evolving environment.
Proactively identify opportunities and risks, driving improvements to processes, documentation, and tools that enable scalability and long-term success.

Let’s Connect If You Have:

Proven experience leading teams in customer experience, HR operations, service delivery, or similar environments.
A strong track record of driving performance, accountability, and operational excellence.
Experience working in global or cross-regional environments.
Excellent coaching, people development, and leadership skills.
The ability to navigate ambiguity and lead through change with confidence.
A strong analytical mindset and experience using data to drive decisions.
Exceptional communication, collaboration, and stakeholder management skills.

Our Commitment to You

At Pebl, we’re committed to supporting our team with comprehensive rewards and benefits designed to meet diverse needs across roles and locations. Our core offerings include:

Flexible Time Off – Take the time you need to recharge.
Parental Leave – Support for growing families.
Health and Dental Insurance – Where applicable, to cover you and your loved ones.
Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success.

Please visit our career page for more information.

Pebl is an Equal Opportunity Employer.

We power global teams and believe diverse perspectives drive innovation and impact. Employment decisions at Pebl are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. We’re committed to fostering an inclusive culture where every teammate can thrive and do the best work of their career—anywhere in the world.

Compensation Range: $1.5M - $2M

Quick apply

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