N I B M Pune Maharashtra Customer care specialist Jobs – 72 Open Jobs Today

Sea Logistics Customer Care Specialist - Pune
Kuehne+Nagel —Pune, Maharashtra
- Customer service
- Organisational skills
- Communication skills
Customer Care Executive
Credence Resource Management —Kharadi, Pune, Maharashtra
- ₹20,000 - ₹48,800 a month
- Full-time
- Customer service
- English
- Business development
- Health insurance
Quick apply
Immigration Billing Specialist
Aires —Pune, Maharashtra
- Remote
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
Sr Customer Care Specialist
Aspen Technology —Pune, Maharashtra
- Microsoft Word
- Microsoft Excel
- Customer service
Engineer, Contact Center Technology
Evolent Health —Pune, Maharashtra
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- Customer service
- Health insurance
UK Voice MS payroll iHCM 170601
ADP —Pune, Maharashtra
- Full-time
- Microsoft Excel
- English
- Communication skills
3d
Delivery Head
enreap —Pune, Maharashtra
- Computer Science
- PMP
- Sales
Accounts Receivable Specialist
EVERSANA —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Finance
- Master's degree
Quick apply
Lead - Service Management ( SM4 )
Microland —Pune, Maharashtra
- Bachelor's degree
- JavaScript
Warranty Specialist
AGCO —Pune, Maharashtra
- Microsoft Powerpoint
- Microsoft Outlook
- Salesforce
- Health insurance
8d
Personal Banker
Barclays —Pune, Maharashtra
- Customer service
- Administrative experience
- Bachelor's degree
6d
Data Operations Representative II
UKG (Ultimate Kronos Group) —Pune, Maharashtra
- Microsoft Excel
- Customer service
- Salesforce
14d
Team lead - First line
Etraveli Group —Pune, Maharashtra
- English
- Windows
- Microsoft Office
Service Sales Specialist, Pune
SCIEX —Pune, Maharashtra
- Full-time
- Remote
- CRM software
- Up to 50% travel
- Sales
- Paid time off
- Work from home
6d
IN_Specialist 3_MS Purview_ITRA_Advisory_Pune
PwC —Pune, Maharashtra
- Full-time
- HIPAA
- Master's degree
- Analysis skills
Senior Engagement Manager (Deployment Success Manager) - Workday Advisory Services
Workday —Pune, Maharashtra
- Full-time
- Oracle
- Project management
- Travel
- Flexible schedule
Team Lead - Collections
MiniMed —Pune, Maharashtra
- Full-time
- Management
Associate Mgr. Product Support
UKG (Ultimate Kronos Group) —Pune, Maharashtra
- Microsoft Excel
- Salesforce
- Microsoft Office
7d
Team Leader
MiniMed —Pune, Maharashtra
- Full-time
- Management
13d
Field Service Officer
Elements Solutions Inc —Pune, Maharashtra
- Software troubleshooting
- Sales
- Customer service
5d

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Sea Logistics Customer Care Specialist - Pune

Kuehne+Nagel -
Pune, Maharashtra

Apply Now

Job details

Permanent

Qualifications

Customer service
Upselling
Organisational skills
Freight
Communication skills

Full job description

JOB DESCRIPTION

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

‎

You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence.

You will support customers by providing helpful information, answering questions, + responding to complaints.

Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure customer satisfaction with our products, services + features

How you create impact

To drive customer engagement, satisfaction, retention + reactivation in close cooperation with Field Sales and the Operational Care Center (OCC).
To establish + strengthen operational relation to customer contact(s) through daily interactions, regular care visits + pro-actively advising + consulting to ensure customer satisfaction.
To qualify customer inquiries + provide quotations within the given price band, in line with the guiding leeway in decision-making, then following up to ensure quotations are accepted + closed.
To support customer onboarding in line with working instructions, ensuring inclusion + transfer of customer requirements into the KN systems alongside the (initial) customer order.
To qualify + enter customer orders into the operational execution process.
To collaborate with Finance to adjust credit limits based on daily business development + coordinate measures in case of challenges.
To document, resolve, analyze all complaints + then identify, share + eliminate root causes.
To create, review + refine customer reports.
To ensure delivery against all financial targets + strategic objectives.

What we would like you to bring

5–6 years of Sea Freight Customer Service experience in freight forwarding.
Strong knowledge of sea export operations, documentation, and export procedures.
Experience managing 8–10 key customers and handling 160–180 export shipments per month.
Good understanding of Incoterms, international ports, trade lanes, and US/Europe routes.
Excellent communication and coordination skills with customers, destination offices, and internal teams.
Proven ability to manage demanding customers, resolve issues, and provide excellent customer service.
Experience preparing quotations, processing orders, and ensuring smooth shipment execution.
Commercial mindset with strong organizational skills; upselling experience is an advantage.

What's in it for you

Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
People-Centric Culture: Join a team where your voice matters and people genuinely care.
Learning & Development: Grow with us personally and professionally through world-class training and career pathways.
Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
Rewards & Recognition: Get rewarded for your passion, performance, and potential.
Stability with Agility: Enjoy the best of both worlds a trusted global brand with a startup spirit.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Contact

Kuehne+Nagel Recruitment Team

Apply Now

Refine Your Search

customer care specialist jobs in n i b m pune maharashtra

Sea Logistics Customer Care Specialist - Pune

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Associate Mgr. Product Support

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