Parry's Corner Chennai Tamil Nadu Front office specialist Jobs – 101 Open Jobs Today

Customer Success Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Sales
- Microsoft Office
5d
Senior Business Analyst (Aladdin - EFront) - Wealth & Asset Management
EY —Chennai, Tamil Nadu
- Oracle
- Master's degree
- SQL
- Health insurance
Office Manager
Denodo —Chennai, Tamil Nadu
- Google Suite
- B.Sc
- Bachelor's degree
Technical Support Engineer (Customer Engagement Specialist)
PeopleOne Technology —Sholinganallur, Chennai, Tamil Nadu
- From ₹9,00,000 a year
- Full-time
- Hybrid work
- English
- Master's degree
- SQL
Quick apply
Tendering Specialist - Substation Automation & Protection
Hitachi —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
International Customer Support Executive
Curis Healthcare Solutions —Nungambakkam, Chennai, Tamil Nadu
- ₹20,465.41 - ₹35,846.09 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Facilities & Workplace Experience Manager
Kinaxis Inc. —Perungudi, Chennai, Tamil Nadu
- Full-time
- Hospitality
- Microsoft Excel
- Project management
Tendering Specialist - Substation Automation & Protection
Hitachi Rail —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Web Governance Specialist
Elsevier —Chennai, Tamil Nadu
- Full-time
- Marketing
- Bachelor's degree
- Communication skills
- Health insurance
- Paid time off
Web Governance Specialist
RELX —Chennai, Tamil Nadu
- Full-time
- Marketing
- Bachelor's degree
- Communication skills
- Health insurance
- Paid time off
HOSPITAL FRONT OFFICE EXECUTIVE CUM INSURANCE PROCESS
LAKSHMI SUNDARAVADANAN HOSPITAL —Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Bachelor's degree
- In-person
- Medical terminology
- Health insurance
Quick apply
Content Writer / Features Editor
Signature Breaks —Chennai, Tamil Nadu
- Email
- English
- Microsoft Office
- JavaScript
CSE Engineer
Kone —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
12d
Custom Software Engineer
Accenture —Chennai, Tamil Nadu
- Full-time
- Java
- Master's degree
- SQL
Sr. Manager, BackEnd Eng- Java, WRB Tech
Standard Chartered —Chennai, Tamil Nadu
- Azure
- Oracle
- DevOps
- Health insurance
- Paid sick time
13h
Senior Associate, Full-Stack Engineer
The Bank of New York Mellon Corporation —Chennai, Tamil Nadu
- Full-time
- Computer Science
- DevOps
- Java
- Paid time off

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Customer Success Specialist

Maersk -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time
5 days ago

Qualifications

Sales support
Microsoft Outlook
Sales
Microsoft Office
Bachelor's degree
Customer support
Communication skills

Full job description

Responsible for developing customer relationships that promote retention and loyalty. They will support and work together with the Area Sales/other functions in service centers (GSC) Team to ensure that assigned customers achieve their expected business outcomes with Maersk solutions.

Key Responsibilities

Ensures Client Managers are supported using the standard channels and build long-term trusting relationships with the customers to ensure they realize full value from their investment with Maersk

Continually assess customer progress toward states goals and drive expected results in the areas of adoption, usage, business value, friction and overall relationship.
Quickly resolve customer challenges by leveraging resources from across the company as needed.
Manage the CAT allocation process and coordinate with customers to ensure they deliver on the commitment.
Manage the ocean & logistics contract renewals / tender handling by leveraging resources from across the company as needed.
Timely contract renewals & contract management
Working closely with front line sales for account planning, goal setting and marketing strategies.
Communicates service or rate changes to assigned accounts.
Responsibility to carry out other various sales support tasks and commercial activities from start to finish.
Assist management with day-to-day needs of the team.
Assist the team with special projects and training activities.
Assist the team with reporting activities.
Assist managers with escalations and disputes.
Act as back-up for other Senior Customer Success Partners and Customer Success Manager when absent.
Responsible for escalating situations to management on a timely basis.
Handling a high-caliber client base of mostly top volume customers.
Be a strong role-model for “what good looks like” to others on the team
Actively support implementation of local and global initiatives.
Drive and support functional transformation efforts.
Drive commercial actions and awareness within own team and with colleagues across functions and countries.

Accountabilities

Customer NPS
Contract Compliance
Invoice quality
Sales support task and commercial activities

Consulted About

Contract management
Sales Outstanding’s
Customer Performance

Primary internal stakeholders (key interdependencies)

Client Managers
Product managers
GSC Execution teams
Finance (invoice quality, dunning, etc.)

Primary external stakeholders

Customers

Required experience & skills

Bachelor’s degree in business or related industry preferred
Minimum 2 years of experience in Sales Support/Customer Support within similar area of expertise
Account management execution/building customer relationships.
Commercial knowledge.
Excellent communication skills.
Understanding how it solves different customer pains.
Must be proficient in MS Office programs such as Excel, Word, and Outlook

Parameters for Success (key measures)

Shared

Customer NPS
Contract Compliance
Volume (FFE)
L&S GP
Deliver on Sales Outstanding’s

Individual

Customer NPS
Contract Compliance
Volume (FFE)
L&S GP
Minimal Customer Churn
Sales support task and commercial activities

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

Apply Now

Refine Your Search

front office specialist jobs in parry's corner chennai tamil nadu

Customer Success Specialist

Senior Business Analyst (Aladdin - EFront) - Wealth & Asset Management

Office Manager

Technical Support Engineer (Customer Engagement Specialist)

Tendering Specialist - Substation Automation & Protection

International Customer Support Executive

Facilities & Workplace Experience Manager

Tendering Specialist - Substation Automation & Protection

Web Governance Specialist

Web Governance Specialist

HOSPITAL FRONT OFFICE EXECUTIVE CUM INSURANCE PROCESS

Content Writer / Features Editor

CSE Engineer

Custom Software Engineer

Sr. Manager, BackEnd Eng- Java, WRB Tech

Senior Associate, Full-Stack Engineer

I want to receive the latest job alerts for front office specialist in parry's corner chennai tamil nadu

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