Prahlad Nagar Ahmedabad Gujarat Customer care specialist Jobs – 12 Open Jobs Today

Patient Support Specialist – USA IT / Medical Billing Healthcare
Kamfee Billing Solutions LLP —Ahmedabad, Gujarat
- ₹25,000 - ₹35,000 a month
- Full-time
- HIPAA
- English
- Bachelor's degree
- Paid time off
Quick apply
Customer Care Executive
Mantra Softech India Pvt Ltd —Ahmedabad, Gujarat
- ₹15,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc
- Health insurance
Quick apply
Product Specialist
BD —Ahmedabad, Gujarat
- Sales
- Microsoft Office
- Master's degree
Client Product Specialist in Ahmedabad
HCP Wellness —Ahmedabad, Gujarat
- Full-time
- Microsoft Office
- Master's degree
- Analysis skills
- Commuter assistance
Lab Filtration Sales Specialist
Cytiva —Ahmedabad, Gujarat
- Full-time
- Remote
- Sales
- Master's degree
- Bachelor's degree
Technical Product Manager, Email Deliverability & Infrastructure at Saleshandy
Ikigai Infotech LLP (Saleshandy) —Ahmedabad, Gujarat
- ₹8,00,000 - ₹20,00,000 a year
- Full-time
- SQL
- AI
Quick apply
Sales Engineer (Ahmedabad)
Leviat —Ahmedabad, Gujarat
- Full-time
- Civil engineering
- Construction experience
- Communication skills
- Health insurance
Quick apply
Process Associate- Customer Care
Genpact India Pvt. Ltd. —Ahmedabad, Gujarat
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply

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Prior Authorization Specialist (US Healthcare)
JV Healthcare Solutions —Ahmedabad, Gujarat
Hands-on experience with *CoverMyMeds* for medication prior authorizations would be an added advantages. Experience working with multiple commercial insurance…
₹25,000 - ₹45,000 a month
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Medical Officer
MIFM operations PVT LTD —Shahpur, Ahmedabad, Gujarat
The ideal candidate should have strong clinical knowledge , good communication skills , and least 3 year of relevant experience.
₹40,000 - ₹75,000 a month
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Patient Support Specialist – USA IT / Medical Billing Healthcare

Kamfee Billing Solutions LLP
Ahmedabad, Gujarat

Quick apply

Job details

Permanent | Full-time
₹25,000 - ₹35,000 a month

Benefits

Leave encashment
Paid time off

Qualifications

HIPAA
English
Bachelor's degree
Medical billing
Data entry
Organisational skills
EMR systems
Computer skills
Phone etiquette
Billing
Communication skills

Full job description

Kamfee Billing Solutions LLP is looking for a Patient Calling Specialist / Patient Care Coordinator to support a US healthcare provider with patient communication and follow-up services.

The selected candidate will communicate with patients professionally on behalf of the doctor's office, assist with appointment-related calls, patient follow-ups, reminders, basic information collection, and other non-clinical patient communication activities.

Key Responsibilities

Make outbound calls to patients on behalf of the healthcare provider.
Handle inbound patient calls when required.
Follow up with patients regarding appointments, missed appointments, and scheduled visits.
Provide appointment reminders and confirmations.
Contact patients for required demographic or administrative information.
Follow up with patients regarding pending forms, documents, or other non-clinical requirements.
Communicate professionally and courteously with patients.
Document every patient interaction accurately in the assigned system/EMR.
Escalate clinical questions or medical concerns to the appropriate healthcare staff.
Maintain patient confidentiality and strictly follow HIPAA requirements.
Follow provider-specific calling scripts, workflows, and communication protocols.
Maintain daily calling and follow-up reports.
Meet assigned call volume, productivity, quality, and follow-up targets.
Coordinate with the doctor's office and internal billing/RCM team when required.

Required Skills :-

Excellent spoken English and communication skills.
Strong telephone etiquette and professional communication.
Comfortable speaking with US patients.
Good listening and interpersonal skills.
Ability to handle difficult or frustrated patients professionally.
Good computer skills and ability to work with EMR/EHR or CRM systems.
Accurate data entry and documentation skills.
Strong follow-up and organizational skills.
Understanding of patient privacy and HIPAA is preferred.
Previous US healthcare experience is strongly preferred.

Preferred Experience:-

Candidates with experience in any of the following will be preferred:

Patient Calling.
Patient Care Coordinator.
Healthcare Call Center.
Medical Billing / RCM.
Appointment Scheduling.
Medical Receptionist.
Patient Follow-Up.
Insurance Verification.
US Healthcare Customer Support.
EMR/EHR systems such as eClinicalWorks, Athenahealth, Kareo, AdvancedMD, Practice Fusion, etc.

Important

This is a non-clinical patient communication role. The candidate will not provide medical advice, diagnosis or treatment recommendations. Any clinical question must be appropriately escalated to the provider or designated clinical staff.

What We Offer:-

Opportunity to work directly on a healthcare provider's patient communication workflow.
Professional training and process guidance.
Growth opportunities within US Healthcare / RCM operations.
Performance-based growth opportunities.

Candidate Requirements

Education: Graduate preferred.
Experience: 1–3 years preferred; freshers with excellent English communication may also be considered.
Location: India – Remote.
Shift: US healthcare shift; candidate must be comfortable working according to US time zones.
Employment: Full-Time.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Leave encashment
Paid time off

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in prahlad nagar ahmedabad gujarat

Patient Support Specialist – USA IT / Medical Billing Healthcare

Customer Care Executive

Product Specialist

Client Product Specialist in Ahmedabad

Lab Filtration Sales Specialist

Technical Product Manager, Email Deliverability & Infrastructure at Saleshandy

Sales Engineer (Ahmedabad)

Process Associate- Customer Care

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