Pune Maharashtra Paste data Jobs – 4 Open Jobs Today

CRM
Blessing Softtech —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Salesforce
- English
Quick apply
7d
Store & Purchase Executive
CIY —Aundh, Pune, Maharashtra
- ₹15,000 - ₹27,000 a month
- Full-time
- Bachelor's degree
- Travel
- In-person
Quick apply
Store & Purchase Manager
CIY —Aundh, Pune, Maharashtra
- ₹15,000 - ₹27,000 a month
- Full-time
- Travel
- In-person
- Negotiation
Quick apply

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Purchase Executive
Iris Polymers Industries Pvt Ltd —Pune, Maharashtra
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₹25,000 - ₹40,000 a month
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Purchase Executive
Mayuresh Enterprises. —Pune, Maharashtra
Maintain purchase records and documentation. Coordinate with stores, production, and accounts teams. A Purchase Executive is responsible for purchasing…
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CRM

Blessing Softtech
Pune, Maharashtra

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Job details

Full-time
7 days ago

Qualifications

Marathi
System administration
Microsoft Excel
Operating systems
Salesforce
Slack
English
Windows
Technical support
Inside sales
Data entry
APIs
Linux
Hindi
HubSpot
SaaS

Full job description

BLESSING SOFTTECH

Position

CRM Executive — Customer Relationship manager

Company

Blessing Softtech

Location

Pune, Maharashtra

Work mode

Work from office

Experience

Minimum 2 years in CRM / inside sales / customer engagement

Department

Sales & Customer Success

Reports to

Founder / Business Head

About the Role

Blessing Softtech is looking for a tech-savvy CRM Executive who can own the customer conversation end to end — from the first cold outreach to a long-term, repeat relationship. This is a hands-on role: you will run outreach across WhatsApp, calls, email and community channels, keep the CRM clean and current, handle inbound support, and progressively automate the repetitive parts of the workflow so the team spends its time on conversations, not on copy-paste.

We are a small, fast-moving team. You will work directly with the founder, see the impact of your work quickly, and have real freedom to redesign a process when you can prove a better one.

Key ResponsibilitiesCustomer Communication & Outreach

Manage day-to-day customer communication over WhatsApp (including WhatsApp Business / API), SMS, email and phone.
Make outbound calls to leads and existing customers — qualification, follow-ups, demos, renewals and feedback calls.
Run cold outreach and cold PR: build prospect lists, write and personalise first-touch messages, and follow up on a disciplined cadence.
Handle Gmail / Google Workspace inboxes: templates, labels, filters, shared inbox hygiene and timely response SLAs.

Campaigns & Channels

Plan, execute and track email, WhatsApp and SMS campaigns — segmentation, message copy, scheduling, A/B tests and performance reporting.
Manage community and channel presence, including Reddit, LinkedIn, Quora and relevant industry groups — participate authentically, answer questions, and generate qualified inbound interest.
Support channel and partner relationships: onboarding, regular check-ins, shared collateral and co-marketing activity.
Report on campaign metrics — deliverability, open and reply rates, conversion, and cost per qualified lead.

CRM, Support & Relationship Management

Own the CRM as the single source of truth: data entry, lead stages, pipeline hygiene, deduplication and activity logging.
Resolve customer queries and complaints across channels; escalate technical issues to the product team and close the loop with the customer.
Build and maintain long-term relationships with key accounts — proactive check-ins, upsell and renewal conversations, and referral generation.
Maintain and share weekly reports on pipeline, response times and account health.

Automation & Systems

Identify repetitive manual work and automate it using CRM workflows, chatbots, auto-responders and drip sequences.
Build and maintain automations with tools such as Zapier, Make (Integromat), n8n, Google Apps Script or native CRM automation builders.
Integrate the CRM with WhatsApp, email, telephony, web forms and spreadsheets so data flows without manual re-entry.
Document every workflow and SOP so the system is repeatable and does not depend on one person.

Required Skills & Experience

Minimum 2 years of hands-on experience in CRM, inside sales, customer success or customer engagement.
Strong technical aptitude — comfortable learning new SaaS tools quickly and configuring them without hand-holding.
Practical experience with at least one CRM (Zoho, HubSpot, Salesforce, Freshsales, LeadSquared or similar).
Working knowledge of WhatsApp Business, bulk/campaign messaging tools and email marketing platforms.
Confident on the phone — clear, professional spoken communication in English and Hindi (Marathi is a plus).
Good written English for outreach messages, campaign copy, support replies and community posts.
Solid spreadsheet skills (Excel / Google Sheets) — filters, pivots, lookups and basic reporting.
Demonstrated experience building automations or integrations between tools.
Organised, self-driven and reliable with follow-ups; comfortable owning targets and reporting on them honestly.

Good to Have

Experience with the WhatsApp Cloud API or a BSP such as Interakt, Wati or AiSensy.
Familiarity with Reddit, Discord or Slack community marketing and its etiquette.
Exposure to lead-generation and enrichment tools (Apollo, Lusha, LinkedIn Sales Navigator).
Basic understanding of APIs, webhooks and no-code/low-code platforms.

Work Location: In person

Quick apply

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