Pune Maharashtra Process specialist Jobs – 1154 Open Jobs Today

Sea Logistics Customer Care Specialist - Pune
Kuehne+Nagel —Pune, Maharashtra
- Customer service
- Organisational skills
- Communication skills
Email Campaign Operations Specialist
BMC Software —Pune, Maharashtra
- ₹15,88,350 - ₹26,47,250 a year
- Salesforce
- Travel
- Mentoring
Control-M Customer Success Specialist
BMC Software —Pune, Maharashtra
- ₹25,49,100 a year
- Oracle
- DevOps
- Databases
Analyst - Process Analytics - FCRM 5A
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- English
- Master's degree
Quick apply
Analyst - Process Analytics - FCRM 5B
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- English
- Master's degree
Quick apply
Specialist - Process Analytics - FCRM 4B
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- English
- Research
Quick apply
Purchase Order Management & Invoice Operations Specialist - AVP
Deutsche Bank —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Management
- Health insurance
Lead Generation Specialist
LeadsInfra —Camp, Pune, Maharashtra
- From ₹40,000 a month
- Full-time
- Marketing
- Salesforce
- English
- Paid time off
- Paid sick time
Quick apply
13d
Operation Specialist, AVP
Deutsche Bank —Pune, Maharashtra
- Full-time
- Remote
- Microsoft Excel
- Microsoft Access
- Management
- Health insurance
Account Receivable Executive (Zoho Specialist)
Career Path HR Solution —Pune, Maharashtra
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
Quick apply
Director
BMC Software —Pune, Maharashtra
- ₹61,13,400 a year
- Computer Science
- DevOps
- Bachelor's degree
Management Specialist
UPS —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Immigration Billing Specialist
Aires —Pune, Maharashtra
- Remote
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
Senior Admin Specialist - Pune
Keywords Studios —Pune, Maharashtra
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
Quick apply
Fixed Term Appoinment, Specialist - Know Your Customer, Small Medium Enterprises
DBS Bank —Pune, Maharashtra
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
4d
Banking Operations Specialist
Citi —Pune, Maharashtra
- Night shift
- Databases
- Administrative experience
- Math
Associate Renewal Specialist
HackerOne —Pune, Maharashtra
- ₹13,44,000 - ₹15,12,000 a year
- Full-time
- Salesforce
- AI
- Communication skills
- Health insurance
- Paid time off
Global HRIS Specialist - AI and Automation
Atlas Copco Group —Pune, Maharashtra
- Hybrid work
- English
- Bachelor's degree
- Human resources
Data Entry Specialist
Netrix Global —Pune, Maharashtra
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Process Specialist
Infosys BPM Limited —Pune, Maharashtra
- Full-time
- Computer skills
- Communication skills

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Sea Logistics Customer Care Specialist - Pune

Kuehne+Nagel -
Pune, Maharashtra

Apply Now

Job details

Permanent

Qualifications

Customer service
Upselling
Organisational skills
Freight
Communication skills

Full job description

JOB DESCRIPTION

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

‎

You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence.

You will support customers by providing helpful information, answering questions, + responding to complaints.

Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure customer satisfaction with our products, services + features

How you create impact

To drive customer engagement, satisfaction, retention + reactivation in close cooperation with Field Sales and the Operational Care Center (OCC).
To establish + strengthen operational relation to customer contact(s) through daily interactions, regular care visits + pro-actively advising + consulting to ensure customer satisfaction.
To qualify customer inquiries + provide quotations within the given price band, in line with the guiding leeway in decision-making, then following up to ensure quotations are accepted + closed.
To support customer onboarding in line with working instructions, ensuring inclusion + transfer of customer requirements into the KN systems alongside the (initial) customer order.
To qualify + enter customer orders into the operational execution process.
To collaborate with Finance to adjust credit limits based on daily business development + coordinate measures in case of challenges.
To document, resolve, analyze all complaints + then identify, share + eliminate root causes.
To create, review + refine customer reports.
To ensure delivery against all financial targets + strategic objectives.

What we would like you to bring

5–6 years of Sea Freight Customer Service experience in freight forwarding.
Strong knowledge of sea export operations, documentation, and export procedures.
Experience managing 8–10 key customers and handling 160–180 export shipments per month.
Good understanding of Incoterms, international ports, trade lanes, and US/Europe routes.
Excellent communication and coordination skills with customers, destination offices, and internal teams.
Proven ability to manage demanding customers, resolve issues, and provide excellent customer service.
Experience preparing quotations, processing orders, and ensuring smooth shipment execution.
Commercial mindset with strong organizational skills; upselling experience is an advantage.

What's in it for you

Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
People-Centric Culture: Join a team where your voice matters and people genuinely care.
Learning & Development: Grow with us personally and professionally through world-class training and career pathways.
Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
Rewards & Recognition: Get rewarded for your passion, performance, and potential.
Stability with Agility: Enjoy the best of both worlds a trusted global brand with a startup spirit.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Contact

Kuehne+Nagel Recruitment Team

Apply Now

Refine Your Search

process specialist jobs in pune maharashtra

Sea Logistics Customer Care Specialist - Pune

Email Campaign Operations Specialist

Control-M Customer Success Specialist

Analyst - Process Analytics - FCRM 5A

Analyst - Process Analytics - FCRM 5B

Specialist - Process Analytics - FCRM 4B

Purchase Order Management & Invoice Operations Specialist - AVP

Lead Generation Specialist

Operation Specialist, AVP

Account Receivable Executive (Zoho Specialist)

Director

Management Specialist

Immigration Billing Specialist

Senior Admin Specialist - Pune

Fixed Term Appoinment, Specialist - Know Your Customer, Small Medium Enterprises

Banking Operations Specialist

Associate Renewal Specialist

Global HRIS Specialist - AI and Automation

Data Entry Specialist

Process Specialist

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