Remote Staff engineer Jobs – 265 Open Jobs Today

End User Service Engineer
TESTQ TECHNOLOGIES PRIVATE LIMITED —Remote
- Remote
- Customer service
- English
- Windows
Quick apply
Staff Software Engineer, Data (Employer of Record)
Credit Acceptance —Remote
- ₹52,57,789 - ₹77,11,424 a year
- Full-time
- Remote
- Computer Science
- Java
- AWS
Staff Systems Engineer- Infrastructure (Employer of Record)
Credit Acceptance —Remote
- ₹34,17,563 - ₹50,12,426 a year
- Full-time
- Remote
- Management
- Computer Science
- Windows
Staff Machine Learning Engineer (Employer of Record)
Credit Acceptance —Remote
- ₹63,55,839 - ₹93,21,897 a year
- Full-time
- Remote
- Computer science
- Doctoral degree
- Computer Science
Staff Software Engineer - CCaaS (Employer of Record)
Credit Acceptance —Remote
- ₹52,57,789 - ₹77,11,424 a year
- Full-time
- Remote
- Computer Science
- Java
- Bachelor's degree
Associate Staff Engineer
Nagarro —Remote
- Remote
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Artificial Intelligence Engineer
Market NRI —Remote
- ₹10,000 - ₹20,000 a month
- Part-time
- Remote
- CRM software
- Salesforce
- Master's degree
- Flexible schedule
Quick apply
IT Systems Engineer
Porch —Remote
- ₹10,68,800 - ₹14,96,300 a year
- Full-time
- Remote
- Azure
- Computer Science
- Software troubleshooting
- Paid holidays
- Health insurance
Associate Staff Engineer, BI Reporting
Nagarro —Remote
- Remote
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Staff Engineer
Nagarro —Remote
- Remote
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Associate Staff Engineer, Tech support
Nagarro —Remote
- Remote
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Staff Engineer, BI Reporting
Nagarro —Remote
- Remote
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Fusion Middleware Engineer/Administrator
MNJ Software —Remote
- Weekend availability
- Remote
- Oracle
- English
- Master's degree
- Work from home
Staff Software Engineer
Turing —Remote
- Remote
- Computer Science
- Master's degree
- AI
- Flexible schedule
IT Systems Engineer
Porch Group Media —Remote
- ₹10,68,800 - ₹14,96,300 a year
- Full-time
- Remote
- Azure
- Computer Science
- Software troubleshooting
- Paid holidays
- Health insurance
Staff QA Automation Engineer
Egnyte —Remote
- Full-time
- Remote
- Computer Science
- DevOps
- Windows
- Health insurance
- Paid time off
Machine Learning Engineer
MNJ Software —Remote
- Full-time
- Remote
- Azure
- English
- Master's degree
- Work from home
Adobe Analytics Expert
MNJ Software —Remote
- Full-time
- Remote
- Computer Science
- English
- Administrative experience
- Work from home
Associate Staff Engineer, PHP Lavavel
Nagarro —Remote
- Remote
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Associate Staff Engineer, Frontend
Nagarro —Remote
- Remote
Quick apply

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End User Service Engineer

TESTQ TECHNOLOGIES PRIVATE LIMITED
Remote

Quick apply

Job details

Permanent | Contractual / Temporary

Qualifications

ITIL Certification
SCCM
Customer service
iOS
English
Windows
Local language
Microsoft Office
Computer networking
MacOS
ServiceNow
Communication skills
Intune
Mobile devices

Full job description

Job Title: End User Service Engineer

Experience Required: 2-3 yrs (Minimum)

Location: Mumbai, Pune, Bengaluru, Gurugram (Delhi)

Job Type: FTE/Contract

Role Overview:

As a key member of the Technology team, the End User Service Engineer provides onsite support for incidents, problem resolution, and project implementation. This role addresses technical issues that cannot be resolved remotely, collaborates with global support teams, and consults with local business leaders to align IT support with business needs. The engineer also drives local optimization and promotes the adoption of end-user technologies.

Key Responsibilities:

1. Technical Support

· Analyses and resolves information system issues related to the desktop computing environment, production applications and hardware

· Build and deploy Windows, Mac or other hardware for new joiner laptops and laptop upgrades.

· Deploy other hardware requested through arranged collection in the IT dept. or set up at the user’s desk.

· Support and assist users with Onboarding & Offboarding process

· Support and maintain local conference and meeting room equipment

· Assists senior staff with functional tasks to support end user service projects such as software upgrades, patching, computer imaging, network upgrades, etc

· Consult with local business and senior leadership to evaluate support requirements and execution planning.

· Maintain the Local Asset Management data and ensure the Asset Management toolset are properly updated for periodic review

· Technical support for local applications where applicable alongside other tech or business teams Technical Expertise

2. Service Management

· To ensure that all logged tickets are consistently acknowledged, prioritised, investigated, owned and

o resolved to agreed targets as defined in the Service Level Agreement (SLAs).

o Resolves, routes, or escalates service requests to senior technicians or functional teams as necessary.

o Manage calls with 3rd party suppliers where necessary through to closure

o Escalate calls where necessary to the support manager, report on status of outstanding calls

o Builds relationships with other international support teams to create a cohesive support team

o Drive local optimization efforts by identifying service issues and implementing improvements by automation, self-service and other measures.

o Drive technology adoption of end user services related applications and systems

o Support Audits related activities alongside other tech functions and business.

Preferred Qualifications:

·Excellent technical knowledge in all key areas of EUS technologies, e.g.

o Windows and Mac OS

o Microsoft Office Specialist (MOS) and/or Microsoft 365 certified

o iOS and Android devices

o Hardware and Peripherals

o Mobile devices

· Excellent knowledge on IT Ticketing Systems, especially Service Now

· Conferencing and enterprise voice

· Audio visual systems (TV/Projector systems) and conference technology

· Knowledge on SCCM and Intune

· Basic Network Skills to support the local Office Infra as needed

· Experience in working with an International Support Environment

· ITIL certified (Preferred)

Personal Skills:

Excellent communication skills in English and the local language (if applicable)
Strong customer service orientation with a focus on client satisfaction
Ability to remain calm under pressure and manage multiple tasks.
Organized, adaptable, and collaborative team player.

Work Location: Remote

Quick apply

Refine Your Search

staff engineer jobs in remote

End User Service Engineer

Staff Software Engineer, Data (Employer of Record)

Staff Systems Engineer- Infrastructure (Employer of Record)

Staff Machine Learning Engineer (Employer of Record)

Staff Software Engineer - CCaaS (Employer of Record)

Associate Staff Engineer

Artificial Intelligence Engineer

IT Systems Engineer

Associate Staff Engineer, BI Reporting

Staff Engineer

Associate Staff Engineer, Tech support

Staff Engineer, BI Reporting

Fusion Middleware Engineer/Administrator

Staff Software Engineer

IT Systems Engineer

Staff QA Automation Engineer

Machine Learning Engineer

Adobe Analytics Expert

Associate Staff Engineer, PHP Lavavel

Associate Staff Engineer, Frontend

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