Siruseri Chennai Tamil Nadu Technical support Jobs – 26 Open Jobs Today

Technical Support Engineer L1/L2
GlobalXperts Technology Pvt Ltd —Perungudi, Chennai, Tamil Nadu
- ₹4,00,000 - ₹12,00,000 a year
- Full-time
- Software troubleshooting
- SQL
- APIs
- Health insurance
- Flexible schedule
Quick apply
2d
Desktop Support Engineer
C7techsolutions —Navalur, Tamil Nadu
- ₹20,000 - ₹22,000 a month
- Full-time
- Azure
- Microsoft Outlook
- Software troubleshooting
Quick apply
Technical Support Executive
Uniprotech Solutions Pvt Ltd —Porur, Chennai, Tamil Nadu
- ₹15,000 - ₹35,000 a month
- Full-time
- Software troubleshooting
- B.Sc
- ERP systems
- Health insurance
Quick apply
System Administrator
Babaji Vidhyashram School —Sholinganallur, Chennai, Tamil Nadu
- ₹11,000 - ₹30,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
- Health insurance
Quick apply
4d
Technical Support Executive - Chat
Nama Outsourcing —Perungudi, Chennai, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- English
- Computer skills
- Typing
- Commuter assistance
- Paid time off
Quick apply
2d
IT Infrastructure Executive / Systems Administrator
International Reliability Servicess —Tambaram, Chennai, Tamil Nadu
- ₹25,000 - ₹50,000 a month
- Full-time
- Bachelor's degree
- Computer networking
- In-person
- Cell phone reimbursement
Quick apply
4d
Technical Support Engineer – Networking & Device Configuration
Etiicos —Madipakkam, Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Master's degree
- Health insurance
- Cell phone reimbursement
Quick apply
12d
Technical Support Executive
KSA Educational Services Private Limited —West Mambalam, Chennai, Tamil Nadu
- ₹15,000 - ₹16,000 a month
- Full-time
- Software troubleshooting
- Microsoft Office
- In-person
- Food provided
Quick apply
4d
Desktop Support Engineer
Lambiga Resource Management —Tambaram, Chennai, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Office
- In-person
- Commuter assistance
- Health insurance
Quick apply
System Administrator
TAAC CBSE SCHOOL —Kundrathur, Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc
Quick apply
Network Support Engineer
Techtood Technologies —Tambaram, Chennai, Tamil Nadu
- From ₹12,000 a month
- Full-time
- English
- Microsoft Office
- 12th Pass
Quick apply
Accounts executive, Administration Executive,System admin
Babaji Vidhyashram School —Sholinganallur, Chennai, Tamil Nadu
- ₹11,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Quick apply
IT Technician
VGK Builders PVT LTD —Tambaram, Chennai, Tamil Nadu
- ₹25,000 - ₹27,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Quick apply
IT Support Engineer
Auxinzio Private Limited —Tambaram, Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Outlook
- Software troubleshooting
- B.Sc
- Commuter assistance
- Food provided
Quick apply
9d
IT Technician
Nirmals Eye Hospital —Tambaram, Chennai, Tamil Nadu
- ₹19,414.17 - ₹25,179.84 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
- Health insurance
Quick apply
IT Support Engineer
Caresoft Technologies —Teynampet, Chennai, Tamil Nadu
- ₹18,000 - ₹20,000 a month
- Full-time
- English
- Microsoft Office
- In-person
- Health insurance
- Cell phone reimbursement
Quick apply
9d
IT Bidding/Tender Specialist
Briskinfosec Technology and Consulting Privatr Limited —T Nagar, Chennai, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Full-time
- Business development
- Analysis skills
- Project management
- Health insurance
- Paid time off
Quick apply
Linux Desktop Support Specialist
Celestica —Guindy, Chennai, Tamil Nadu
- Hybrid work
- Computer Science
- Software troubleshooting
- Bachelor's degree
Experienced System & Network Administrator
Spellbound VFX and Animation PVT Ltd —Ekkattuthangal, Chennai, Tamil Nadu
- From ₹20,000 a month
- Weekend availability
- Computer Science
- Windows
- Analysis skills
Quick apply
9d
Senior System Administrator
GOODWILL WEALTH MANAGEMENT PRIVATE LIMITED —Guindy, Chennai, Tamil Nadu
- ₹3,60,000 - ₹4,75,000 a year
- Full-time
- Azure
- Computer Science
- Windows
Quick apply

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Technical Support Engineer L1/L2

GlobalXperts Technology Pvt Ltd -
Perungudi, Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹4,00,000 - ₹12,00,000 a year
2 days ago

Benefits

Provident Fund
Leave encashment
Health insurance
Flexible schedule
Paid sick time

Qualifications

Jira
CI/CD
Cloud infrastructure
Software troubleshooting
Full-stack development
cURL
Technical support
Web servers
SQL
Docker
SSL
Continuous integration
REST
DNS
APIs
Linux
JSON
Apache
HTTPS
Communication skills
NGINX
Debugging

Full job description

Position Summary

We are seeking a detail-oriented L2 Technical Support Engineer to bridge the gap between Tier 1 support and Tier 3/Development teams. The ideal candidate will receive escalated tickets, investigate application and infrastructure issues across the full stack (frontend, backend, database, network, and containers), document findings clearly, and either resolve the issue or escalate it with complete, actionable diagnostic information.

Key Responsibilities

Ticket Management & Documentation

Receive and triage tickets escalated from Tier 1 support via Jira.
Understand the reported problem, reproduce it where possible, and document the investigation steps and resolution clearly for future reference.

System & Container Administration

Navigate Linux servers confidently: directory structures, file/process inspection, and permissions.
Use core Linux utilities such as grep, tail, less, df, and top to diagnose system health and locate relevant data.
Check Docker container status, inspect logs, restart containers/services, and execute commands inside running containers.
Apply Docker commands including docker ps, docker logs, docker inspect, docker exec, docker restart, and docker stats to monitor and manage containerized services.

Application Architecture & Troubleshooting

Maintain a solid understanding of web architecture (Browser → Web Server/Proxy → Backend → Database) to isolate where an issue originates.
Use browser DevTools (Network and Console tabs) to identify frontend and API-level problems.
Understand HTTP/HTTPS fundamentals, including request/response cycles, methods (GET/POST/PUT/DELETE), and common status codes.
Test and validate REST API endpoints, interpret JSON requests/responses, and identify failed API calls.
Use curl to test backend/API connectivity directly from servers.
Demonstrate a basic understanding of Nginx/Apache as a reverse proxy, including how to inspect relevant logs and configuration files.

Networking & Database Support

Apply core networking knowledge: DNS resolution, IP addressing, ports, connectivity checks, and SSL/TLS basics.
Write and run basic SQL queries to verify application data when required for troubleshooting.

Log Analysis & Root Cause Investigation

Search application logs to identify errors, exceptions, and failed requests.
Determine whether a reported issue originates from the Frontend, Backend, Database, Network, or Infrastructure layer.

Operations & Escalation

Restart approved services/containers as part of remediation and verify that the application has fully recovered post-action.
Escalate unresolved issues to Tier 3/Development teams with complete supporting evidence: logs, error messages, timestamps, relevant API requests, and clear reproduction steps.

Required Skills & Knowledge

Jira-Ticket handling and documentation

Linux-Command-line navigation, file/process inspection

Docker-Container lifecycle management and troubleshooting

Web Architecture-Multi-tier application flow understanding

Browser DevTools- Network/Console-based debugging

HTTP/HTTPS & REST APIs- Request/response and status code interpretation

curl- Direct server-side connectivity testing

Nginx/Apache- Reverse proxy basics, log/config review

Networking- DNS, IP, ports, SSL/TLS

Database (SQL)- Basic query writing for data verification

Log Analysis- Error/exception identification

Troubleshooting- Cross-layer root cause isolation

Escalation-Structured, evidence-backed handoffs

Ideal Candidate Profile

1–6 years of experience in an L1/L2/Tier 2 technical support, application support, or DevOps support role.
Comfortable working independently under time pressure during production issues.
Strong written communication skills for ticket documentation and escalation notes.
Prior exposure to monitoring tools, CI/CD pipelines, or cloud infrastructure is a plus.

Position Summary

Key Responsibilities

Ideal Candidate Profile

1–3 years of experience in an L2/Tier 2 technical support, application support, or DevOps support role.
Comfortable working independently under time pressure during production issues.
Strong written communication skills for ticket documentation and escalation notes.
Prior exposure to monitoring tools, CI/CD pipelines, or cloud infrastructure is a plus.

What Success Looks Like

A successful hire in this role reduces mean-time-to-resolution (MTTR) by accurately diagnosing issues before escalation, minimizes unnecessary Tier 3 handoffs through thorough Tier 2 investigation, and maintains high-quality documentation that improves the team's collective troubleshooting knowledge base. Position Summary

Key Responsibilities

Ticket Management & Documentation

Receive and triage tickets escalated from Tier 1 support via Jira.
Understand the reported problem, reproduce it where possible, and document the investigation steps and resolution clearly for future reference.

System & Container Administration

Navigate Linux servers confidently: directory structures, file/process inspection, and permissions.
Use core Linux utilities such as grep, tail, less, df, and top to diagnose system health and locate relevant data.
Check Docker container status, inspect logs, restart containers/services, and execute commands inside running containers.
Apply Docker commands including docker ps, docker logs, docker inspect, docker exec, docker restart, and docker stats to monitor and manage containerized services.

Application Architecture & Troubleshooting

Maintain a solid understanding of web architecture (Browser → Web Server/Proxy → Backend → Database) to isolate where an issue originates.
Use browser DevTools (Network and Console tabs) to identify frontend and API-level problems.
Understand HTTP/HTTPS fundamentals, including request/response cycles, methods (GET/POST/PUT/DELETE), and common status codes.
Test and validate REST API endpoints, interpret JSON requests/responses, and identify failed API calls.
Use curl to test backend/API connectivity directly from servers.
Demonstrate a basic understanding of Nginx/Apache as a reverse proxy, including how to inspect relevant logs and configuration files.

Networking & Database Support

Apply core networking knowledge: DNS resolution, IP addressing, ports, connectivity checks, and SSL/TLS basics.
Write and run basic SQL queries to verify application data when required for troubleshooting.

Log Analysis & Root Cause Investigation

Search application logs to identify errors, exceptions, and failed requests.
Determine whether a reported issue originates from the Frontend, Backend, Database, Network, or Infrastructure layer.

Operations & Escalation

Restart approved services/containers as part of remediation and verify that the application has fully recovered post-action.
Escalate unresolved issues to Tier 3/Development teams with complete supporting evidence: logs, error messages, timestamps, relevant API requests, and clear reproduction steps.

Required Skills & Knowledge

Jira-Ticket handling and documentation

Linux-Command-line navigation, file/process inspection

Docker-Container lifecycle management and troubleshooting

Web Architecture- Multi-tier application flow understanding

Browser DevTools- Network/Console-based debugging

HTTP/HTTPS & REST APIs- Request/response and status code interpretation

curl- Direct server-side connectivity testing

Nginx/Apache- Reverse proxy basics, log/config review

Networking- DNS, IP, ports, SSL/TLS

Database (SQL)- Basic query writing for data verification

Log Analysis- Error/exception identification

Troubleshooting- Cross-layer root cause isolation

Escalation- Structured, evidence-backed handoffs

Ideal Candidate Profile

1–6 years of experience in an L1/L2/Tier 2 technical support, application support, or DevOps support role.
Comfortable working independently under time pressure during production issues.
Strong written communication skills for ticket documentation and escalation notes.
Prior exposure to monitoring tools, CI/CD pipelines, or cloud infrastructure is a plus.

What Success Looks Like

Pay: ₹400,000.00 - ₹1,200,000.00 per year

Benefits:

Flexible schedule
Health insurance
Leave encashment
Paid sick time
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in siruseri chennai tamil nadu

Technical Support Engineer L1/L2

Desktop Support Engineer

Technical Support Executive

System Administrator

Technical Support Executive - Chat

IT Infrastructure Executive / Systems Administrator

Technical Support Engineer – Networking & Device Configuration

Technical Support Executive

Desktop Support Engineer

System Administrator

Network Support Engineer

Accounts executive, Administration Executive,System admin

IT Technician

IT Support Engineer

IT Technician

IT Support Engineer

IT Bidding/Tender Specialist

Linux Desktop Support Specialist

Experienced System & Network Administrator

Senior System Administrator

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